21 key holder jobs found

Facilities Maintenance Operations (FMO) offers building & landscape maintenance and custodial services to Harvard faculty and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. Campus Services Mission Statement: To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences . The Custodial Supervisor is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Custodial Supervisor fosters a welcoming, supportive, and diverse workforce and environment Job-Specific Responsibilities: As part of the Facilities Maintenance...

Job Summary: The Director of Program Operations, Data, & Systems provides leadership for an integrated portfolio of academic program operations, data and analytics, and business systems supporting the Harvard Business School MBA Program. Reporting to the Managing Director, Registrar, this role leads through senior functional managers and is responsible for translating MBA Program and Registrar's Office priorities into coordinated plans, aligning resources and work across teams, and ensuring strong execution and operational performance. The Director is a systems-oriented leader who connects people, processes, data, and technology to improve delivery of the MBA academic program and the student and faculty experience. The role provides senior business-side leadership for systems transformation and serves as a key representative of MBA academic program priorities in partnership with HBS IT and School leadership. The Director leads continuous improvement and transformation...

**Although the position will remain posted until filled, applicants are strongly encouraged to apply by the end of the day on Monday, November 16, 2026.** Job Summary: Reporting to the Chief of Administrative Operations (CAO) for Harvard Library, and working closely with the Senior Director of Financial Planning and Analysis, Controller, Senior Director of Human Resources, Director of Building Operations, and Senior Director of Administrative Operations, this role will provide overall business operations leadership and direct management for financial administration, facilities, human resources, and other areas vital for the operational and strategic success of Harvard Library (CADM and FAS). This role will lead and execute key Harvard Library wide initiatives and projects for the Chief of Administrative Operations and manage complex business operations.  The initial focus is the archives and special collections portfolio reporting to the Associate University Librarian (AUL)...

Job Summary: Reporting to the Chief Financial Officer, the Director of Financial Planning and Analysis is responsible for the financial management, budgeting, and strategy of the Harvard T.H. Chan School of Public Health. Leading a team of 3 financial analysts, the Director is responsible for the development of the School’s $400M+ annual operating budget, multi-year financial plan, monthly forecasts, and management reporting, as well as frequent ad hoc analyses. A key member of the Office of Financial Services leadership team, the Director partners closely with the CFO, and regularly engages with administrative and departmental leaders across the Chan School. The Director plays a critical role in shaping the School’s financial strategy, providing actionable insights to inform resource allocation, investments, and long-range planning in support of the research and teaching mission. This role is highly visible and requires the ability to translate complex financial information...

The Business Applications Specialist, reporting to the Associate Director of Systems and Business Applications, will share responsibility with the Systems team in supporting these solutions, fostering a tenant experience befitting the Ivy League.  Job-Specific Responsibilities Application Management & Support Administer and support systems and applications used for daily property management operations, including overseeing related projects, upgrades and software/hardware maintenance and installations. Oversee application support and serve as a level-2 point of contact for application-related issues, troubleshooting, and escalation. Manage system configurations, user access, roles, and security settings. Business Process Optimization Analyze current workflows across leasing, maintenance, accounting, and tenant services and identify opportunities to improve efficiencies through system enhancements and automation. Partner with stakeholders to define business...

Reporting through Harvard Human Resource Consulting the Associate Director is part of a team providing HR support to Harvard University’s Campus Services. This position serves as the primary HR business partner for a diverse portfolio of Campus Services units, ranging from professional and administrative teams to large operational and service groups.   Core duties: Consult with clients on employee relations, recruitment, compensation, learning and development strategies, engagement initiatives, and enhancements to the work environment Provide expert advice and coaching to managers and employees Collaborate with managers, faculty, staff, and bargaining unit representatives to understand business needs and strategically address workplace issues Partner with leadership on organizational transformations, defining HR goals and associated change management and communications efforts Lead change processes to create a culture of productivity and engagement Create and deliver...

Job Summary: Lead the delivery of academic affairs operations including faculty support, curriculum management and training. Job-Specific Responsibilities: The Associate Director plays a critical leadership role in overseeing the operational, administrative, and strategic functions of one of Harvard Extension School’s (HES) largest and most respected graduate programs. The Associate Director is the primary operational lead and backup to the Program Director, ensuring program continuity and high-quality academic operations. Thesis Track Management Lead semester-long instruction of ENVR 496 Crafting the Thesis Proposal (CTP); supervise ENVR 499AB Thesis in Sustainability, specifically ensuring students are matched with suitable thesis directors and review and approve student theses prior to submission.  Hold virtual office hours to consult with students about progress on the CTP, matching with Thesis directors, and reviewing draft theses. Critique and approve thesis...

Job Summary: The Admissions Staff Assistant provides administrative and operational support to the Admissions team, helping ensure timely, accurate, and responsive service to prospective students, applicants, admitted students, faculty, staff, and visitors. This position serves as a key point of contact for the Admissions inbox and phone line, coordinates event logistics, supports application processing and admissions committees, maintains admissions systems and web content, and processes travel and expense-related documentation. The ideal candidate is organized, detail-oriented, responsive, comfortable managing multiple priorities, interested in and comfortable with databases and administrative systems, and able to work effectively with confidential student and applicant information. TYPICAL DUTIES AND RESPONSIBILITIES Admissions Communication and Customer Service Serve as the primary contact for prospective students and applicants through the admissions email inbox...

The Office for Sponsored Programs is a department within Harvard University’s Financial Administration (FAD) that is focused on providing high-quality administrative and financial assistance to faculty and other University affiliates performing sponsored research. OSP works with researchers and schools across Harvard to help obtain and negotiate awards from sponsoring agencies, assist with grant proposal preparation, ensure compliance with federal regulations and University policies, provide financial support including financial reporting and billing and collection services, assist with audits, and promote knowledge of sponsored research administration throughout the University research community through training and other educational programs.  This position is responsible for pre-award management for a portfolio of faculty sponsored and non-sponsored research funding. The portfolio is of high complexity. Working under the direction of the Manager of Proposal Development and...

Harvard’s Office of Financial Strategy & Planning is a dynamic and entrepreneurial working environment that supports and facilitates decision-making at the highest levels of the University (including the CFO, EVP, Provost, President and Corporation) in key areas of financial management and strategic planning. As an Analyst, you will be responsible for the office’s relationship with a few of the University’s Schools and business Units, including conducting objective analyses of the Schools’ financial performance, developing an in-depth understanding of their financial structure, and reviewing the Schools’ and Units’ quarterly results, annual budgets, long-range financial and capital planning. This position will also be involved in a wide range of initiatives to advise University leadership, Schools and Units on critical strategic financial questions (e.g., endowment planning, capital planning considerations, financial policy development, etc.).  Specific duties include, but...

The Belfer Center seeks a Research Coordinator to support the Belfer Center’s Applied History Project by conducting Applied History research and coordinating operations for the project. The Research Coordinator will report to the Associate Director of the Applied History Project.  The Belfer Center for Science and International Affairs is the hub of Harvard Kennedy School's research, teaching, and training in international security and diplomacy, environmental and resource issues, and science and technology policy. In 2021, the Belfer Center was named a “Center of Excellence” by the University of Pennsylvania’s Think Tanks and Civil Societies Program, in recognition of the Center’s six consecutive years as the world’s #1 university-affiliated think tank. The Center has a dual mission: (1) to provide leadership in advancing policy-relevant knowledge about the most important challenges of international security and other critical issues where science, technology, environmental...

Job-Specific Responsibilities: The HR Partner is responsible for comprehensive human resources consulting services for a unit(s) or department(s). Provide leadership in change processes to create a culture of productivity and engagement. This role works closely with managers, and leaders to align people strategies with institutional goals and priorities. This role provides advanced guidance on workforce planning, organizational design, performance coaching, talent planning, and complex employee relations issues.  Strategic Partnership & Workforce Planning  Serve as the primary HR partner to the Division of Arts and Humanities, building strong, consultative relationships with leadership and faculty.  Advises on workforce planning, organizational design, staffing models, and role structures  Translate FAS and departmental strategies into HR priorities and action plans.  Talent Management & Organizational Development  Partner with leaders on...

SUMMARY: The Associate Director is responsible for the GSD Design Discovery Programs, the Design Discovery Youth program, and the coordination of courses within the Harvard Undergraduate Architecture Studies track. This includes developing and implementing a future-focused approach to integrate with the GSD’s core programs and in line with the school’s goals for their constituencies, growth, and direction. The studio-based Design Discovery program, which enrolls up to 300 students across virtual and in-person modalities, serves as a primary introduction to the design professions. TYPICAL DUTIES AND RESPONSIBILITIES:  Harvard Undergraduate Architecture Studies Track: Advise students who are interested in or have declared the Architecture Studies concentration, providing guidance on course selection, concentration requirements, and other aspects of curricular planning. Oversee independent research courses and thesis evaluations. Assess and recommend undergraduate...

The Senior Project Manager leads project execution and supports business operations for a defined subset of Technology Partner Services, including Platform Services.  This role ensures that services and initiatives within this portfolio are well-managed and operationally disciplined. The Senior PM partners closely with the Associate Director of Operational Excellence, service owners, and senior leaders to translate priorities into executable plans, track delivery, manage risk, and improve operational consistency.  This role is primarily execution-focused, providing structure, coordination, and operational rigor that enables senior leaders to focus on strategy and service ownership. Job-Specific Responsibilities: Project and Portfolio Management Manage a portfolio of initiatives and maintain visibility into: Project status and milestones Dependencies and risks Resource and capacity constraints Support governance processes by: Preparing status reporting Tracking...

Job Summary: The Program Coordinator reports to the Assistant Director and works with the Director to run the First-Year Seminar Program, enrolling 1300 first-year students in 120+ seminars taught by faculty from 14 Harvard schools. Job-Specific Responsibilities: Serves as a key member of this team, the Program Coordinator provides Program support and coordinates daily operations for the office and its seminars, including triaging the office inbox, event/travel planning, ordering any supplies needed for seminars, classroom scheduling and AV/IT support (e.g., Canvas sites and AV/IT support in the Program’s Seminar room). Assists visitors and answers general inquiries from parents, students, faculty, and administrators in the office or by telephone or email, forwarding business to other team members. Sends out evaluation reports to faculty each term, enters courses in my.harvard and helps ensure that the schedule is balanced and class websites are in order. Prepares and...

For consideration, please include a cover letter with your application. The Capital Analyst is a key member of Harvard’s Capital Planning and Project Services (CAPS) team, responsible for providing financial analysis, forecasting, reporting, and strategic support for capital planning and project approvals across the University. The CAPS team sits within the central Financial Administration Department (FAD) and this role serves as a critical liaison between central finance and the University’s schools and business units, ensuring accurate and timely analysis of capital expenditures and forecasts. The CAPS Analyst supports complex workflows and advances institutional priorities through consultative support to Schools and Units. This position requires a strong understanding of financial management and capital project planning with the ability to communicate effectively at all levels of an organization. The Capital Analyst plays a key role in coordinating with facilities and...

Job-Specific Responsibilities: Reporting to the Manager of Award Operations, the Award Specialist independently serves as a subject matter expert and institutional resource for complex sponsored award management. This role exercises independent judgment in the interpretation of sponsor terms and conditions, determination of appropriate award structures, and resolution of non-routine and high-impact issues. The Award Specialist plays a key role in ensuring institutional compliance, mitigating risk, and advancing strategic improvements to the award management processes and systems across the university.  Lead the institutional review, interpretation, and acceptance of complex sponsored award notices, including resolving ambiguous or conflicting sponsor terms and determining appropriate award setup structures in alignment with university policy and risk considerations. Act as a primary point of contact and problem solver for a broad range of GMAS issues across the award...

Job Summary: The Staff Assistant, Public Affairs provides administrative and project support for the leadership of Harvard Public Affairs and Communications’ (HPAC) Public Affairs team. This team is responsible for external relations covering state and local government and community relations as well as community programs. The Staff Assistant is responsible for ensuring smooth operations of the department through the coordination of complex calendars and travel arrangements for leaders on the Public Affairs team. Daily responsibilities include quickly and efficiently supporting scheduling requests, supporting the execution of both small- and large-scale events in Cambridge and Boston, helping to triage requests and correspondence arriving via phone, mail and through shared email inboxes, and managing contacts and mailing lists in a database of stakeholders. Showing significant independent judgment in identifying and resolving potential scheduling conflicts, the Staff Assistant...

Job-Specific Responsibilities: The Strategic Training Program Manager leads the strategy, design, development, implementation, and continuous improvement of the Financial Administration Department's (FAD) learning and training programs. Serving as FAD's lead for learning strategy, organizational readiness, and user adoption, this role partners with business owners, policy experts, and stakeholders across the University to develop learning solutions that support the successful implementation of new business processes and organizational change initiatives. This position is responsible for the end-to-end management of the learning lifecycle, including needs assessment, instructional design, curriculum development, delivery, evaluation, and continuous improvement for both instructor-led and digital learning experiences. The Strategic Training Program Manager collaborates with Schools, administrative units, and subject matter experts to develop scalable, accessible learning...

The Associate Director, Payroll Operations and Shared Services reports to the Director of Tax, Payroll, and Policy and leads central payroll processing, payroll operations compliance, and consistent payroll service delivery across central and shared services environments. The role serves as the University’s senior payroll operations and compliance subject matter expert, supporting accurate, timely, controlled, and policy-compliant payroll across schools and units.  This position manages the central payroll processing and customer service teams and establishes the standards, controls, escalation paths, training, and performance measures needed to support consistent payroll service delivery across central and emerging shared services environments. As the shared services model evolves, the role is expected to assume expanded direct management and/or functional oversight responsibilities for payroll shared services.  The role partners with Human Resources, school and unit finance...

The Digital Banking Manager is a key role responsible for shaping, delivering, and optimizing digital experiences across digital channels. Working under the leadership of VP of Digital Banking, this role blends strategic thinking with hands-on execution- using business analysis, customer insight, and technical understanding to create products that meet member needs, support operational goals, and drive ongoing digital adoption.  Job-Specific Responsibilities: Product Strategy & Roadmap Develop and maintain a product roadmap aligned with organizational objectives, market trends, and member expectations. Identify opportunities to enhance digital experiences, streamline journeys, and improve service quality. Conduct competitive analysis and monitor industry trends to inform product decisions. Member Experience and Journey Optimization Lead the creation and refinement of digital member journeys, ensuring they are seamless, intuitive, and accessible across devices....