102 service associate jobs found in Brockton, MA

The Associate Director, Payroll Operations and Shared Services reports to the Director of Tax, Payroll, and Policy and leads central payroll processing, payroll operations compliance, and consistent payroll service delivery across central and shared services environments. The role serves as the University’s senior payroll operations and compliance subject matter expert, supporting accurate, timely, controlled, and policy-compliant payroll across schools and units.  This position manages the central payroll processing and customer service teams and establishes the standards, controls, escalation paths, training, and performance measures needed to support consistent payroll service delivery across central and emerging shared services environments. As the shared services model evolves, the role is expected to assume expanded direct management and/or functional oversight responsibilities for payroll shared services.  The role partners with Human Resources, school and unit finance...

Division of Research and Faculty Development (DRFD) The mission of Harvard Business School (HBS) is to educate leaders who make a difference in the world. Within HBS, by providing unparalleled faculty support, the DRFD helps to build and develop the faculty; and facilitates the creation of enduring knowledge that shapes both business scholarship and the practice of business. As the School’s largest administrative department, the DRFD houses approximately 350 full-time and part-time staff members. As a premier service organization, and in collaboration with colleagues across the School, DRFD staff deliver high-touch, customized support to the faculty, demonstrating solid judgment and high standards of responsiveness and professionalism. Case Research and Writing Group (CRG) Within the DRFD, the CRG’s mission is to support faculty by providing high quality, high value, efficient and innovative case research, development, and writing. Case Researchers support HBS faculty...

The Assistant Director (AD) of Sponsored Programs provides operational leadership for the HMS OGE’s sponsored programs portfolio, supporting externally funded graduate education and training programs across OGE-administered PhD and master’s programs. Reporting to the Director of Financial Operations, this position oversees the day-to-day administration of sponsored awards. The position serves as a trusted advisor to faculty, principal investigators, program leadership, and administrative staff. Working with the Associate Director of Student Funding, ensures that sponsored awards supporting graduate student funding are administered in a coordinated, compliant, and efficient manner while maintaining clear ownership of sponsored programs and student funding responsibilities.  Job-Specific Responsibilities: Sponsored Programs Leadership:   Supervise and mentor two Senior Grants Managers, providing coaching, workload management, performance evaluations, and professional...

The Manager of Financial Planning and Operations manages the day-to-day financial operations of HMS Graduate Education (OGE) and serves as the primary financial partner for OGE's master's and PhD programs. Reporting to the Director of Financial Operations, the Manager is responsible for annual budget development, ongoing budget administration, financial reporting, reconciliations, transaction review, and operational financial management across OGE. The Manager supervises the Finance Coordinator and oversees transactional financial activities including purchasing, accounts payable, accounts receivable, travel and expense processing, and financial approvals. The position serves as the primary financial contact for program leadership, meeting regularly with academic and administrative leaders to monitor budgets, resolve financial issues, and ensure effective stewardship of program resources. Working closely with the Assistant Director of Sponsored Programs and Associate Director of...

Job Summary: Does the thought of education intersecting with business intrigue you? Are you interested in exploring how business happens at HBS and playing an active role in the success of our Executive Education programs? We encourage you to explore the Program Coordinator position in our Executive Education department. As a Program Coordinator, you will have the opportunity to strengthen and expand your administrative and customer service skill set, while immersing yourself in a rewarding and engaging professional experience. The Program Coordinator works alongside another Program Coordinator and Program Manager to make up an Executive Education Program Delivery team. The Program Coordinator is responsible for pre-planning through the delivery of Executive Education programs, coordinating all logistics, both on-site and virtual delivery, facilitation of remote sessions, and day-to-day operations for the team's assigned portfolio of programs. Job-Specific Responsibilities:...

Job Summary As a core member of the Finance team, the Finance Assistant will demonstrate exceptional customer service and communication skills to assist our participants with timely payment submission from a variety of funding sources. This person will interact extensively with participants and contribute to an exceptional on-boarding experience for our learners. Position Description Reporting to the Associate Director of Accounting and Finance, and working in close coordination with other Finance team members and Program Delivery staff, ensure participants have an exceptional experience when reaching out to our organization with finance-related questions. Play a lead role in the shared ExEd Finance email inbox and phone line. Provide a high level of customer service to participants and their internal corporate finance contacts (e.g., company accounts payable representatives). Facilitate timely receipt of incoming payments by: Utilizing external (participant/client)...

As Senior Renewal Planner, you will be part of a vibrant, growing team with varied backgrounds, areas of focus, and skillsets. Our department is responsible for all planning, design, and construction activities at Harvard Medical School. As part of this team, you will independently lead both comprehensive and targeted feasibility studies, including for renewal, either done in-house or through the management of external consultants. Reporting to the Associate Director of Planning for Renewal the Senior Renewal Planner will partner with various stakeholders representing all facets of facility services, research, education and administrative departments, and consultants to propose innovative solutions. In this position, you will play a crucial role in informing project planning and long-range multi-year capital planning. You might be the right person for this role if you enjoy the puzzle of collecting potentially disparate pieces of information to organize and present innovative...

Job Summary:  The Registrar provides strategic, operational, and service leadership for all registrar functions at the Harvard T.H. Chan School of Public Health. The Registrar oversees academic records, registration and enrollment, course and classroom scheduling, grading, degree certification, and compliance with University, School, and external regulations. Working within a decentralized academic environment, the Registrar serves as a key connector across academic departments, central University partners, and offices within the Student Services division. Reporting to the Associate Dean for Student Services, the Registrar is a key member of the Student Services leadership team and a critical partner to faculty, departmental administrators, and colleagues across the School and University. This role is responsible for managing a skilled and experienced team, including direct supervision of two Senior Associate Registrars and seven total professional and administrative staff,...

DBMI is a community of creative scholars, talented scientists and dedicated staff focused on advancing Harvard Medical School's research, teaching and service missions. The focus of research in DBMI is the application of computational reasoning to advancing health care, with special emphasis on cutting-edge technologies such as AI. The department is looking for a creative and accomplished individual to drive the execution of the department’s goals, raising the profile of the department internally and externally, supporting the Chair and the faculty in identifying and recruiting new faculty, developing a productive and supportive culture within the department and advancing excellence in both research and teaching.  Key Accountabilities Provide strategic leadership for departmental research administration, overseeing the full portfolio of research-related activities and ensuring alignment with the department’s academic and research priorities. Serve as the senior research...

Job Summary: The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 60 statisticians and epidemiologists including Harvard faculty, research scientists, and staff.  Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and...

Job Summary: The Department of Biostatistics is a busy and diverse academic department focused on research and teaching. Our faculty are leaders in the development of statistical methods for clinical trials and observational studies, studies on the environment, computational biology, infectious disease, and genomics/genetics. We offer degree programs in biostatistics, computational biology, and data science. Currently, ~250 PhD and Master’s students are enrolled in these programs. This position will join a team of 17 other administrative and financial professionals. The position reports to the Director of Administration, who reports to the Department Chair. The Assistant Director of Academic Affairs will manage and oversee the Senior Program Manager and the Graduate Program Coordinator as part of the broader academic team. The position will also work closely with the Associate Chair, the Directors of Graduate Studies, and the Co-Directors of the department’s Master’s programs....

Reporting to the Director, Educational Programs and Accreditation, this role is a strategic partner in advancing HMS Continuing Education priorities and goals, and also provides operational, programmatic and administrative leadership and guidance to the HMS Continuing Education program and sustains its Joint Accreditation with Commendation.   The Associate Director collaborates with HMS Course Directors, Course Administrators, and departmental staff to plan and implement accredited continuing education activities that meet standards and regulations established by the Accreditation Council for Continuing Medical Education (ACCME) and Joint Accreditation (JA) criteria while supporting the office mission and vision. These activities include, but are not limited to, HMS accredited live conferences, online CME, enduring materials, Regularly Scheduled Series and Performance Improvement CME.  The Associate Director also ensures that MyCE, HMS’s accreditation management software, aligns...

Reporting to the Senior Director of Priorities and Initiatives, this full-time non-exempt position in the University Development Office supports the work of the Senior Director and Senior Associate Director. The Development Assistant serves as principal administrative contact and liaison for external and internal constituencies including donors, alumni, faculty, senior academic leaders, and Harvard University colleagues. Job-Specific Responsibilities: Provide general administrative support, efficiently responding to phone and email inquiries. Assist managers with managing projects, tasks and workflow. Schedule meetings and update managers on all schedule changes and progress frequently. Anticipate and resolve scheduling conflicts and proactively review calendars with managers to ensure key deadlines can be met. Anticipate agenda needs and initiate their development and distribution. Draft a high volume of correspondence, contact reports, meeting agendas, and memos. Manage...

The Communications & Engagement Specialist develops and delivers communications that advance Harvard Human Resources (HHR) programs, services, and organizational priorities. Reporting to the Associate Director of Communications, this position works with HHR subject matter experts and stakeholders across a broad range of HR topics and audiences and provides operational support for key communications functions. The successful candidate is a strong writer and highly organized communications professional who enjoys hands-on execution. They bring strong project management skills, digital marketing expertise, attention to detail, and sound editorial judgment. This role regularly works with confidential and sensitive information and requires discretion and sound judgment. Job-Specific Responsibilities: Communications & Content Support communications planning and content development for HHR teams across areas such as labor and employee relations, benefits and wellbeing,...

The Business Applications Specialist, reporting to the Associate Director of Systems and Business Applications, will share responsibility with the Systems team in supporting these solutions, fostering a tenant experience befitting the Ivy League.  Job-Specific Responsibilities Application Management & Support Administer and support systems and applications used for daily property management operations, including overseeing related projects, upgrades and software/hardware maintenance and installations. Oversee application support and serve as a level-2 point of contact for application-related issues, troubleshooting, and escalation. Manage system configurations, user access, roles, and security settings. Business Process Optimization Analyze current workflows across leasing, maintenance, accounting, and tenant services and identify opportunities to improve efficiencies through system enhancements and automation. Partner with stakeholders to define business...

Reporting through Harvard Human Resource Consulting the Associate Director is part of a team providing HR support to Harvard University’s Campus Services. This position serves as the primary HR business partner for a diverse portfolio of Campus Services units, ranging from professional and administrative teams to large operational and service groups.   Core duties: Consult with clients on employee relations, recruitment, compensation, learning and development strategies, engagement initiatives, and enhancements to the work environment Provide expert advice and coaching to managers and employees Collaborate with managers, faculty, staff, and bargaining unit representatives to understand business needs and strategically address workplace issues Partner with leadership on organizational transformations, defining HR goals and associated change management and communications efforts Lead change processes to create a culture of productivity and engagement Create and deliver...

The Director of Financial Management and Planning oversees the financial administration of the Ash Center and all its affiliated programs and initiatives, whose activities are supported by a large portfolio of current use gift funds, federal and non-federal sponsored awards, and endowment funds. Candidates must demonstrate high-level experience in financial strategy and administration, exceptional judgment, and willingness to approach problems with creativity and collegiality. The Ash Center is a global community committed to rigor, curiosity, and integrity that believes diverse perspectives and lived experiences are essential to understanding real-world problems. We actively seek candidates who share our commitment and values. Reporting to the Ash Center Executive Director, the Director of Financial Management and Planning is a key member of the Ash Center leadership team. They work closely with the Center Faculty Director as well as key faculty and senior program staff to ensure...

The Sponsored Programs Manager will play a central role in the delivery of Research Administration Office (RAO) services, which encompass the entire grant management lifecycle from proposal development to award management to final reporting and closeout. With limited supervision, the Sponsored Programs Manager will oversee (1) the strategic review and approval of sponsored grant and contract proposals and (2) a subset of post-award monitoring and reporting activities, to ensure compliance with HKS, Harvard University, and sponsor policies. Responsible for a portfolio of HKS research centers, this position will serve as a central liaison between HKS faculty/staff and Harvard’s central offices, including the Office of Sponsored Programs (OSP), Global Support Services (GSS), Office of the Vice Provost for Research (OVPR), Office of the General Council (OGC), and Risk Management and Audit Services (RMAS). The position will report to an Associate Director. The Research Administration...

The Senior Leadership Engagement team manages and implements donor and alumni engagement activities involving the President, Provost, Faculty of Arts and Sciences (FAS) Dean, SEAS Dean, and additional FAS academic leadership of Harvard University. These activities include planning AA&D-focused travel, facilitating event participation, and organizing donor and prospect meetings. To do this, the team builds strategic partnerships with AA&D colleagues from across the University to help coordinate and facilitate alumni engagement, donor cultivation and stewardship opportunities, with University and FAS leadership. This is a strategic leadership position within the Senior Leadership Engagement team and includes management responsibilities for an assistant director, a coordinator, and an additional assistant director with a dotted line. The position is responsible for establishing and overseeing best practices related to supporting FAS academic leaders in trips, prospect...

A specifically trained mechanic, skilled in the trade of operating and servicing chilled water generation/distribution systems and related equipment/components. Responsible for maintaining an intimate knowledge of such systems and identifying and resolving problems associated with each system consistent with recognized trade practices, industry standards, codes/jurisdictional authorities, and University guidelines/practices. Also required to perform, as directed, other skills of the trade and related duties associated with the operation and maintenance of steam equipment and distribution systems, water/drainage distribution systems, and other related systems. Must maintain work area, tools and equipment in accordance with University standards/practices. Required to work independently and/or with others under the guidance of the Associate Manager and/or Working Foreman. Job-Specific Responsibilities: Operates central chilled water plant under varying load conditions. Operates...

Job Summary: The Senior Finance Associate provides advanced financial, transactional, and compliance support for academic departments and centers within the Faculty of Arts and Sciences. Reporting to the Manager of Financial Operations, this role manages day-to-day financial operations, supports departmental budgeting and financial reporting, ensures compliance with university and sponsor policies, and serves as a resource to faculty and staff on financial procedures. Working independently and in collaboration with colleagues in the departments they support and across the FAS Office of Finance, the Senior Finance Associate oversees complex financial transactions, monitors departmental finances, prepares financial analyses and reports, and helps ensure the responsible stewardship of university resources.  Given the breadth and diversity of financial operations across the academic enterprise, the Senior Finance Associate may perform additional financial, operational, and...

Job Summary: The Finance Associate provides foundational financial, transactional, and compliance support for academic departments and centers within the Faculty of Arts and Sciences. Reporting to the Manager of Financial Operations, this role supports day-to-day financial operations, ensures accurate processing of transactions, and assists faculty and staff with university financial procedures. Working with their manager, the Finance Associate is responsible for procurement review, travel and expense processing, accounts receivable, cash handling activities, and transactions associated with year-end close while developing knowledge of university financial systems and policies.  Given the breadth and diversity of financial operations across the academic enterprise, the Finance Associate may perform additional financial, operational, and administrative responsibilities that are consistent with the scope and level of the position but are not specifically listed in this...

Harvard Human Resources is seeking an Associate Director, Talent Acquisition Operations to drive operational excellence, consistency, and innovation across the University’s talent acquisition function. Reporting to the Managing Director, Talent Acquisition & Outreach, the Associate Director will lead a small team and oversee the systems, programs, processes, and partnerships that support recruiters, hiring managers, and candidates across the University. This role will modernize talent acquisition operations, optimize technology and workflows, strengthen compliance, and improve the recruitment experience. The ideal candidate will bring extensive talent acquisition experience and strong operational, project management, technology, and stakeholder leadership skills. They will use data, collaboration, and continuous improvement to deliver scalable, effective recruiting solutions. Job-Specific Responsibilities Lead a team that serves as the primary resource for University...

Job Summary: Manage all aspects of a medium scale food production and special events preparation Job-Specific Responsibilities: Reporting directly to the Executive Chef, the Sous Chef for The Harvard Faculty Club, Loeb House, and offsite locations is responsible for the execution and organization of all catered functions and dining room at The Faculty Club and Loeb House for ensuring kitchen and food safety procedures are followed. Must maintain an open and constant line of communication between the Executive Chef, the Sales Department, and Banquet Department especially as it relates to event changes and any additional labor requirements. Coordinates, plans, and supervises the production, plating, and presentation of the food at all banquet events and dining room in a cost effective, safe manner to meet/exceed customer expectations and attract future business. Controls food and labor costs, ensures the appropriate quantity of food is prepared. Ensures The Faculty...