Full time
Harvard University
Cambridge, MA
Responsible for directing the daily operations and building facilities of Parking Services across the Cambridge and Allston campuses. This position oversees both the customer-facing parking operation and the physical condition and functionality of lots and garages. Responsible for overseeing the daily parking front line operations staff that provide customer service, and enforcement in parking facilities and lots. The Associate Director supervises the Operations Managers of Parking, the Facilities Assistant, and parking monitors, the Parking Systems Specialist and works closely with the Managing Director of Transportation, Associate Director of Parking and CommuterChoice and the Campus Service Center, HUIT, Facilities Maintenance Operations (FMO), Engineering & Utilities (E&U), Environmental Health & Safety (EH&S), and other internal and external partners to ensure a safe, efficient, and customer-focused operation. Job-Specific Responsibilities: Operational...