10 client service associate jobs found

Harvard Capital Projects (HCP) is an internal resource for the Harvard community providing project management services across the entire campus. HCP works collaboratively with a variety of Harvard Schools and Departments, providing project management services for a variety of campus renewal, campus growth, and development and undergraduate house renewal projects. HCP prides itself on being a center of excellence for capital project delivery.  The Project Manager reports to the Associate Director for Campus Growth and Redevelopment and will be responsible for managing scope within a large project team or independent projects primarily focused on architecture and design, including new construction, full/partial renovations, additions, and interiors. . The project manager may also manage tenant fit outs for both academic and commercial use. Job-Specific Responsibilities: Project Management Works independently and successfully to manage, in whole or in part as assigned, core...

Job-Specific Responsibilities: The Senior HR Partner serves as a strategic partner and consultant within Harvard’s Faculty of Arts and Sciences, specifically supporting the undergraduate College. This role works closely with the College’s Dean for Administration and Finance, managers, and leaders within the College to align people strategies with institutional goals and priorities. This role provides advanced guidance on workforce planning, organizational design, performance coaching, talent planning, and complex employee relations issues. Strategic Partnership & Workforce Planning Serve as the primary HR partner for the Harvard College, building strong, consultative relationships with leadership. Advises on workforce planning, organizational design, staffing models, and role structures Translate FAS and departmental strategies into HR priorities and action plans. Talent Management & Organizational Development Partner with leaders on succession planning and...

Job-Specific Responsibilities: The Research Finance Team Lead in the Office for Sponsored Programs supervises staff and supports a team that manages post-award activities for a large volume of federal and non-federal sponsored research projects at Harvard University. Reporting to a Research Finance Portfolio Team Manager, this position encompasses a range of administrative, financial, and other tasks associated with post-award activities, including reviewing sponsored expenditures for compliance with award terms, completing timely financial reports and invoices, ensuring that funds are collected, and reconciling and closing accounts. This position supports the Portfolio Team Manager in managing client relationships, providing determinations for complex situations, managing team workload, and mentoring staff. Portfolio Oversight and Operations Responsible for fulfilling financial reporting requirements of Harvard’s sponsors, including reporting, cash management, account...

Under the direction of the Senior General Manager, this role provides operational support and oversight to ensure the smooth running of Harvard Kennedy School (HUDS) operations. The position assists all in maintaining efficient business practices while delivering exceptional customer satisfaction to students, faculty, university clients, and guests. **This is a term position ending on 9/27/2027** Job-Specific Responsibilities General Responsibilities Ensure high standards are consistently met by implementing all HUDS and University policies related to food quality, sanitation, equipment, facility maintenance, and safety. Foster a positive, collaborative work environment that promotes open communication, fairness, and continuous learning while supporting HUDS and University goals. Maintain professional relationships with Union Employees and Union Shop Stewards. Ensure compliance with unit-specific sustainability goals and programs. Collaborate with Human Resources...

SUMMARY : Harvard University Graduate School of Design seeks an energetic, unflappable individual to take up the mantle of Public Programs Coordinator in the Department of Communications. The Communications Department handles public programming, publications (Harvard Design Press and Harvard Design Magazine), exhibitions, the GSD’s online presence, and public relations across the school. The Coordinator is a crucial member of the Public Programs team, which produces approximately 50 events per year.  Reporting to the Associate Director of Public Programs, the Public Programs Coordinator provides support in the planning, organization, and assessment of the GSD’s official public programs and acts as the primary on-site staff member for in-person events. Their key duties include event staffing; budget tracking; logistical coordination (incl. travel, catering, setups, audience and speaker inquiries); event-related outreach and social media communications; event webpage creation and...

The Operational Accounting & Systems Manager reports to the Associate Director of Accounting and is a key member of the CSFA management team. This role directs, coaches, and provides hands-on guidance to the accounting team responsible for operational real estate accounting. The Operational Accounting & Systems Manager ensures strong internal controls and full compliance with GAAP, University and Campus Services accounting policies and applicable laws and regulations. The role is also responsible for driving process improvement and efficiency through effective use of technology and automation. Success in this position requires strong leadership, independent judgment, critical analysis, clear communication, advanced technical accounting systems skills, and innovative problem solving. The Operational Accounting & Systems Manager successfully collaborates with a wide range of university partners, including (but not limited to) Harvard University Housing & Real Estate,...

Job Summary:  The Coordinator, Sponsored Research provides support for sponsored research activities within the Research Administration team. Working closely with the Research Administration team, including the Director of Sponsored Research, Manager, Research Administration, and colleagues across the division and School, the Coordinator supports proposal preparation, budget documentation, award tracking, and compliance documentation collection. The role focuses on accurate execution of established processes under guidance, maintenance of documentation integrity, support for school-level review workflows, and timely completion of recurring administrative tasks across the sponsored research lifecycle. Job-Specific Responsibilities: Reporting to the Director, Research Facilitation, the Coordinator provides a broad range of funder, pre-award, and post-award process expertise and support to HBS faculty and researchers engaged in sponsored research and to other staff working...

Job Summary: The Harvard Art Museums Ever since their founding,  The Harvard Art Museums  —the Fogg Museum, Busch-Reisinger Museum and Arthur M. Sackler Museum—have been dedicated to advancing and supporting learning at Harvard University, in the local community, and around the world. Displayed in galleries that mix not only media but schools of art, the collections at Harvard are celebrated and interrogated within a larger story of artistic expression and historical and contemporary issues. The diverse collection is among the largest in the United States. Through research, teaching, professional training, and public education, the museums strive to advance the understanding and appreciation of art. The Associate Conservator of Objects and Sculpture reports to the Assistant Director and Head of Objects Lab, Straus Center for Conservation and serves as an integral part of the collaborative Objects Lab team. The Associate Conservator demonstrates achievement, expertise, and...

The HBS AI Institute at Harvard is accepting applications for an Instructional Designer. The HBS AI Institute helps industry leaders reimagine the potential of AI in business and society through cutting-edge research and experiential learning. The Instructional Designer operates as the connector among faculty, subject matter experts, facilitators, and go-to-market teams. The role manages the end-to-end lifecycle of experiential learning asset creation for executive education and workshops, ensuring content is engaging, relevant, and delivery ready. The position combines instructional design, digital content production, and program delivery support, with extensive use and adoption of AI tools to accelerate production and continuous improvement. Job-Specific Responsibilities: Content Conversion and Production Work with cross-functional team members and AI tools to rapidly convert program materials into client-ready and market-facing assets. Ensure quality, coherence, and...

The Technical Support Engineer is responsible for the operational execution, stability, and day-to-day health of the Network, infrastructure, services, and supporting systems. This role ensures that IT systems and associated services are reliable, secure, compliant with institutional requirements, and responsive to user needs. This position is a senior individual contributor to the Network Infrastructure team, providing technical support across a diverse portfolio of services including Network Services. Success in this role requires strong operational effectiveness, broad technical depth, excellent customer engagement skills, and the ability to resolve complex technical issues.  This position includes participation in a 24/7 on-call rotation. Job-Specific Responsibilities: Service Context Execute operational support for enterprise services in alignment with TPS and HUIT standards. Provide advanced (Tier 2 / Tier 3) technical support for Network systems, including...