10 customer engagement coordinator jobs found

Job Summary: The CSO seeks a Senior Coordinator, Recruitment and Employer Relations  to serve as the operational engine behind the Office's employer partnership and recruitment programming portfolio. Reporting to the Associate Director for Recruitment and Employer Relations, this role owns the systems, logistics, data, and day-to-day partner communication that allow HGSE to build and sustain relationships with hundreds of employers, faculty researchers, and community organizations each year. The Senior Coordinator is also a critical part of the larger Career Services team, providing career coaching and advising to students and alumni, participating in and supporting CSO general programming, and engaging with cross-functional collaborations across the School. This position is well suited to a candidate who excels at relationship building, takes ownership of the details, and wants to grow into a career services or employer relations career path. The successful candidate will be...

Job Summary: The Institute Coordinator (IC) provides general administrative and operational support to the Rowland Institute at Harvard and may assist or lead departmental projects and initiatives under the guidance of the Director and Executive Director. The AC also provides administrative and project support to the Director and Executive Directors. Full-time in-person presence required. Job-Specific Responsibilities: Fellowship & Researcher Recruitment Coordination Manage Rowland Fellowship Recruitment Pipeline: Own the Rowland Fellowship recruitment cycle, including managing candidate contact databases, managing communications, posting job listings (e.g., ARIES and journal ads), and tracking applicant submissions. Rowland Fellow Application Review & Committee Support: Serve as the central administrative point of contact for applicants. Screen incoming applications for completeness, organize candidate files, upload materials for review, and...

Job Summary: The Office for the Arts at Harvard (OFA) supports student engagement in the arts and integrates the arts into university life. Through its programs and services, the OFA teaches and mentors, fosters student artmaking across all disciplines and abilities, connects students to accomplished artists, and creates inclusive communities that celebrate the rich diversity of Harvard College. By supporting the development of students as artists and cultural stewards, the OFA enriches society and shapes communities in which the arts are a vital part of life.  The OFA is dedicated to building a diverse community of individuals committed to contributing to an inclusive environment. Applicants from underrepresented populations are strongly encouraged to apply. The Manager, Harvard Arts Festival and Special Events, reports to the Associate Director for Creative Productions.  Under the guidance of the Director of the OFA and the Associate Director for Artist Engagement, the...

Job Summary Research, design, document, implement, configure, and validate solutions to business needs. Solve highly complex technical problems. May manage multiple projects simultaneously. Reporting to an Associate Director on the Research Administration and Compliance Systems team to deliver software solutions to the research administration and research compliance community. Harvard’s research portfolio relies on a set of software applications, both custom and vendor-provided, supporting the research life cycle. The team is responsible for designing and enhancing those IT systems and supporting the academic and administrative staff to manage their research projects. The Senior Business Analyst supports the service delivery of systems, solutions, and services with a focus on the vendor-provided application for effort reporting, ecrt, and a Harvard custom research administration portal supporting administration and compliance to do lists, action items, and financial management....

We are actively hiring for multiple Faculty Administrative Assistant roles under this posting. Apply today!  Why Join Us? Impact-driven role, supporting faculty who are educating leaders who make a difference in the world Hybrid, 3 days per week onsite role on our Boston based campus $31.86 - $34.61 per hour (commensurate with experience), 35 hours per week, overtime eligible role Rich benefits options including, medical, dental, and vision insurance as well as tuition reimbursement Robust paid time off: 3 weeks of vacation,12 sick days per year, 3 personal days, plus 12.5 paid holidays 5% annual employer contribution to 403b retirement account Save on commuting: Harvard covers 60% of the cost for MBTA monthly bus, subway, commuter rail, and commuter boat passes  What You Will Do: As the professors’ administrative assistant, this role provides valuable tactical and administrative help to our faculty in support of Harvard Business School's (HBS) mission to...

Job Summary: The Harvard Graduate School of Education (HGSE) Office for Research Administration (HGSE ORA) provides comprehensive, faculty-centered research administration support across the full lifecycle of sponsored and research-related activity at HGSE. Reporting to the Director of Research Management, the Senior Research Portfolio Manager manages a portfolio of assigned HGSE Principal Investigators (PIs) and areas, departments, and centers. The Senior Research Portfolio Manager provides comprehensive support across the full lifecycle of sponsored awards and other research funding — including contracts, consulting and related services agreements, gifts, internal awards, and other non-grant research support — from proposal development and submission through post-award management and closeout, helping to ensure compliance with sponsor, donor, and Harvard policies while supporting HGSE's research mission. As a Senior Research Portfolio Manager, this position works...

The Harvard Alumni Association seeks an administrative professional to join the fast-paced and dynamic  Alumni Clubs and Shared Interest Groups (SIGs) team of ten. This full-time, non-exempt position serves as a key administrator reporting to the assistant director of Clubs and SIGs and supporting the work of the larger Clubs and SIGs team. As the general point of alumni contact for the team, the alumni relations assistant (ARA) delivers excellent customer service to alumni and volunteer inquiries. The ARA engages frequently with internal and external constituents always representing the HAA in a professional manner. The candidate will have strong attention to detail and accuracy, is highly organized, and takes a proactive approach to supporting and anticipating the needs of the team. The candidate is thoughtful when corresponding with alumni volunteers to understand the full scope of their inquiry and provide the resources to address their needs. The successful candidate is...

Job Summary: The Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS) seeks an innovative, collaborative, and entrepreneurial Associate Director of Marketing and Business Development   to lead marketing and growth for professional and lifelong learning. This position is part of a growing team within the SEAS Office of Professional Education (PE), dedicated to advancing SEAS’ professional education portfolio, expanding the School’s translational impact, and strengthening external engagement.  Reporting to the Director for Professional Education, the Associate Director of Marketing and Business Development will build from the ground up the marketing and enrollment infrastructure and multi-channel strategy for the SEAS professional education brand and entire portfolio including online, in-person, and blended programs serving both domestic and global markets. Balancing strategic vision with hands-on execution, the Associate Director will identify and assess...

Job Summary: Reporting jointly to the Managing Director, University Communications in Harvard Public Affairs & Communications (HPAC) and to the Managing Director, Office for Sustainability (OFS), this position is responsible for the communications strategy of OFS, which advances the University’s institutional sustainability vision, priorities, goals and work to scale solutions on our 27 million square foot campus located in Cambridge and Boston. As a member of the HPAC team, the Senior Communications Officer works closely with the OFS senior team and staff, as well as with Campus Services (CS) partners and HPAC colleagues, to develop and implement communications strategies to enhance the visibility of OFS’s goals, services, and resources.  This position serves as a strategic communications advisor to, and coordinates closely with, the OFS team and OFS subject matter experts who guide priorities and content. The Senior Communications Officer develops written and visual...

Job Summary: The National Preparedness Leadership Initiative at Harvard University is a leading and internationally recognized program on crisis leadership. Established shortly after 9/11 at the request of the federal government, the program conducts research on crisis leadership, provides continuing education seminars devoted to crisis leadership, and advises leaders in times of crisis. NPLI faculty published one of the field's primary texts, “You’re It: Crisis, Change, and How to Lead When It Matters Most.” Given the tension between the federal administration and the university, the NPLI has shifted its focus from engagement with federal government agencies toward work with corporate, humanitarian, state, and local governments.    Job-Specific Responsibilities: The Senior Program Manager for NPLI serves as a senior client-facing program and operations lead responsible for managing NPLI’s residential and custom program engagements from inquiry through delivery and...