88 customer experience coor jobs found

Job Summary: The Development Assistant Specialist is an integral member of the Faculty of Arts and Sciences (FAS) development team. This full-time non-exempt position supports a small portfolio of Major Gifts fundraisers to advance the philanthropic mission of the Faculty of Arts and Sciences. Job-Specific Responsibilities: Provide comprehensive administrative and project support to a portfolio of Major Gift fundraisers, including: Managing tasks, workflow, and projects to help meet competing deadlines. Scheduling meetings, anticipating and resolving conflicts, and proactively reviewing calendars so key deadlines are met. Effectively direct the fundraisers on the flow of their day-to-day tasks.  Support all aspects of the prospect management process for assigned fundraisers, including (but not limited to): Gathering, organizing, and maintaining accurate prospect and donor data. Drafting outreach, memos, correspondence, and reports. Preparing...

The Department of Immunology at Harvard Medical School seeks a talented, enthusiastic and experienced individual to work as a Senior Research Portfolio Administrator (SRPA). They will manage pre- and post-award aspects of a complex portfolio including gift and discretionary funds in a fast-paced research environment. Sponsors include, but are not limited to: NIH, DOD, Industry, and private funders. The individual will be interpreting and applying federal, university and grantor guidelines for grants, contracts and cooperative agreements with a high degree of complexity. The SPGA will be the source of information for the application of fiscal and sponsored policies and procedures. This position must effectively communicate solutions in a team environment within the department, as well as with administrators throughout Harvard Medical School.  Pre-award responsibilities: Include identifying and disseminating relevant funding opportunities, proposal and budget development (in close...

Job Summary: The Associate Director of Programs will oversee Foundry’s marquee founder and venture development programs: Bootcamps, Venture Catalysts and Funding Competitions. Reporting to Foundry’s Director, the Associate Director of Programs will own Foundry programming for both business-to-business and business-to-consumer customers and lead a team of staff to design and execute the programming. The role works in close collaboration with internal functional teams, faculty advisors, faculty / expert speakers, mentors, and customers. Job-Specific Responsibilities: Program Ownership & Strategy Own the end-to-end strategy, calendar, and P&L for Foundry's three marquee programs: Bootcamps, Venture Catalysts, and Funding Competitions Set annual and quarterly goals for program reach, quality, and revenue across both business-to-business (university, government, and accelerator partners) and business-to-consumer (direct-to-founder) audiences Continuously evolve...

Job Summary: Reporting to the Human Resources Director, HBS Online, the Administrative Coordinator will manage a variety of activities essential to the smooth workings of our office including managing space needs, work tickets, coordinating administrative projects, maintaining onboarding program, continually improving processes and supporting documentation, and planning meetings and activities. This position will be approachable and proactive in the face of routine and non-routine requests. The Coordinator will work directly with diverse stakeholders including facilities and operations staff, IT, hiring managers, new hires, and vendors.  Job-Specific Responsibilities: Operations & Office Support Complete regular walk-throughs of the office space to ensure that facilities comfortably support our work (AV equipment is functioning, heating and cooling are set appropriately, entrances and egress are free of obstacles, etc.) Serve as point person for questions around...

We are actively hiring for multiple Faculty Administrative Assistant roles under this posting. Apply today!  Why Join Us? Impact-driven role, supporting faculty who are educating leaders who make a difference in the world Hybrid, 3 days per week onsite role on our Boston based campus $31.86 - $34.61 per hour (commensurate with experience), 35 hours per week, overtime eligible role Rich benefits options including, medical, dental, and vision insurance as well as tuition reimbursement Robust paid time off: 3 weeks of vacation,12 sick days per year, 3 personal days, plus 12.5 paid holidays 5% annual employer contribution to 403b retirement account Save on commuting: Harvard covers 60% of the cost for MBTA monthly bus, subway, commuter rail, and commuter boat passes  What You Will Do: As the professors’ administrative assistant, this role provides valuable tactical and administrative help to our faculty in support of Harvard Business School's (HBS) mission to...

Job Summary:   This is a ONE -YEAR TERM job.   Operates fully accessible shuttle van as a supplement to the fixed route shuttle bus service.  Receives online ride requests via Harvard’s evening van mobile application and responds to requests throughout Cambridge / Allston campuses.  Assists passengers with mobility impairments as needed. Job-Specific Responsibilities: Operates shuttle van to meet scheduled and on-demand passenger pick-up requests. Communicates on two-way radio with dispatcher to receive instructions and confirm changes, additions, or deletions from route schedule. Assists passengers with mobility impairments both entering and exiting.  Performs daily safety inspection of vehicle and equipment.  Completes vehicle condition report that includes requests for maintenance and repair. Performs daily cleaning of vehicle interior including: emptying the trash receptacles, sweeping the floor, and dusting the seating surfaces.  Performs...

Job Summary: Operates fully accessible shuttle van as a supplement to the fixed route shuttle bus service.  Receives online ride requests via Harvard’s evening van mobile application and responds to requests throughout Cambridge / Allston campuses.  Assists passengers with mobility impairments as needed. Job-Specific Responsibilities: Operates shuttle van to meet scheduled and on-demand passenger pick-up requests. Communicates on two-way radio with dispatcher to receive instructions and confirm changes, additions, or deletions from route schedule. Assists passengers with mobility impairments both entering and exiting.  Performs daily safety inspection of vehicle and equipment.  Completes vehicle condition report that includes requests for maintenance and repair. Performs daily cleaning of vehicle interior including: emptying the trash receptacles, sweeping the floor, and dusting the seating surfaces.  Performs refueling of vehicle as needed....

As described in the customer service level agreement, responsibilities may include, but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. Restocks the restroom and kitchen area consumable supplies daily. Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. Strips, waxes, and burnishes floors using power floor machines. Operates...

As described in the customer service level agreement, responsibilities may include but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. Restocks restroom and kitchen area consumable supplies daily. Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. Strips, waxes and burnishes floors using power floor machines. Operates heavy-duty wet pick-up...

As described in the customer service level agreement, responsibilities may include, but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. Restocks the restroom and kitchen area consumable supplies daily. Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. Strips, waxes, and burnishes floors using power floor machines. Operates...

Reporting to the Director of Finance and Administration, the Associate Director of Research Administration and Finance is a senior leader within the finance team. This role provides strategic oversight of research administration and financial operations, leads a team of grants managers, and partners closely with faculty, departmental leadership, and central offices to support the full life cycle of sponsored and non-sponsored funding. The successful candidate will serve as a trusted advisor on sponsored research administration, financial management, internal controls, and sponsor compliance and is the primary backup for the Director of Finance and Administration, providing operational leadership and decision-making support during periods of absence or increased departmental demand. Research Administration: Lead, mentor, and develop a team of research administrators and finance professionals while fostering a collaborative, innovative, and service-oriented culture....

As described in the customer service level agreement, responsibilities may include, but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. Restocks the restroom and kitchen area consumable supplies daily. Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. Strips, waxes, and burnishes floors using power floor machines. Operates...

As described in the customer service level agreement, responsibilities may include, but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. Restocks the restroom and kitchen area consumable supplies daily. Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. Strips, waxes, and burnishes floors using power floor machines. Operates...

As described in the customer service level agreement, responsibilities may include, but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. Restocks the restroom and kitchen area consumable supplies daily. Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. Strips, waxes, and burnishes floors using power floor machines. Operates...

As described in the customer service level agreement, responsibilities may include, but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas, and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. Restocks the restroom and kitchen area consumable supplies daily. Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. Strips, waxes, and burnishes floors using power floor machines. Operates...

SUMMARY: The Harvard Graduate School of Design (GSD) educates design, research, and scholarship leaders to make a resilient, just, and beautiful world. The GSD offers degree programs across a range of design disciplines—architecture, landscape architecture, urban planning, urban design, design engineering, and real estate—as well as advanced research programs that cut across these disciplines and a robust public program of lectures, exhibitions, and publications. The immense variety of people, programs, and ideas at the School sustains a vibrant and rich environment for learning, inquiry, and collaboration, unlike any other design school. For more information about Harvard GSD see:  https://www.gsd.harvard.edu/ .  Reporting to the Controller, the Financial Associate II performs a diverse array of payroll, accounting, and financial support duties, and works closely with staff members throughout the GSD, serving as an information resource and key liaison for financial inquiries....

SUMMARY : Harvard University Graduate School of Design seeks an energetic, unflappable individual to take up the mantle of Public Programs Coordinator in the Department of Communications. The Communications Department handles public programming, publications (Harvard Design Press and Harvard Design Magazine), exhibitions, the GSD’s online presence, and public relations across the school. The Coordinator is a crucial member of the Public Programs team, which produces approximately 50 events per year.  Reporting to the Associate Director of Public Programs, the Public Programs Coordinator provides support in the planning, organization, and assessment of the GSD’s official public programs and acts as the primary on-site staff member for in-person events. Their key duties include event staffing; budget tracking; logistical coordination (incl. travel, catering, setups, audience and speaker inquiries); event-related outreach and social media communications; event webpage creation and...

Leaves workstation clean and re-stocked Recycles products per policy and procedure. Accurately fills out sanitation and temperature logs and food service records as required. Informs person in charge when corrective action is needed Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”. Represents HUDS to students, faculty, staff and guests in a positive and professional manner. Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation. Performs other duties as assigned Kitchenperson/Chef’s Helper: Cleans and sanitizes physical space and equipment Moves product into and out from production as required following HACCP...

Leaves workstation clean and re-stocked Recycles products per policy and procedure. Accurately fills out sanitation and temperature logs and food service records as required. Informs person in charge when corrective action is needed Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”. Represents HUDS to students, faculty, staff and guests in a positive and professional manner. Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation. Performs other duties as assigned Kitchenperson/Chef’s Helper: Cleans and sanitizes physical space and equipment Moves product into and out from production as required following HACCP...

Kitchenperson/Chef’s Helper: Cleans and sanitizes physical space and equipment Moves product into and out from production as required following HACCP procedures Assists with food preparation duties Potwasher: Cleans and sanitizes potwashing/dish area, walls, floors and counters Fills, empties, operates and performs regular maintenance on pot washing machine or manually washes pots as required Monitors and records temperatures and sanitizer concentration in manual wash sink and machines to insure safe operation Returns all cleaned equipment and utensils to point of service Laundryperson: Launders, folds and distributes uniforms, towels, tablecloths and napkins Maintains clean and organized laundry area Operates washing machines and dryers according to instructions Keeps laundry equipment clean and in good order Leaves workstation clean and re-stocked Recycles products per policy and procedure. Accurately fills out sanitation and temperature logs and food service...

Kitchenperson/Chef’s Helper: Cleans and sanitizes physical space and equipment Moves product into and out from production as required following HACCP procedures Assists with food preparation duties Potwasher: Cleans and sanitizes potwashing/dish area, walls, floors and counters Fills, empties, operates and performs regular maintenance on pot washing machine or manually washes pots as required Monitors and records temperatures and sanitizer concentration in manual wash sink and machines to insure safe operation Returns all cleaned equipment and utensils to point of service Laundryperson: Launders, folds and distributes uniforms, towels, tablecloths and napkins Maintains clean and organized laundry area Operates washing machines and dryers according to instructions Keeps laundry equipment clean and in good order Leaves workstation clean and re-stocked Recycles products per policy and procedure. Accurately fills out sanitation and temperature logs and food service...

Leaves workstation clean and re-stocked Recycles products per policy and procedure. Accurately fills out sanitation and temperature logs and food service records as required. Informs person in charge when corrective action is needed Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”. Represents HUDS to students, faculty, staff and guests in a positive and professional manner. Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation. Performs other duties as assigned Kitchenperson/Chef’s Helper: Cleans and sanitizes physical space and equipment Moves product into and out from production as required following HACCP...

The Financial Associate II reporting to the Director Financial Operations, will perform complex accounting tasks and control functions that support the maintenance of the books and records of OEE. The ideal candidate will play a key role in ensuring the accuracy and efficiency of our financial processes, including General Ledger (GL) maintenance, Accounts Payable (AP), Accounts Receivable (AR), and Financial Operations.   This position will support decision-making by implementing efficiencies and providing recommendations based on financial analysis and perform audit functions to ensure accuracy and compliance for internal and external regulations. It is an integral support role in a growing, fast-paced organization, requiring an individual who is adept at prioritizing and multi-tasking in a changing environment. General Ledger Manages complex accounting journals independently including preparation, review and approval to support maintenance of the GL including revenue...

The Operational Accounting & Systems Manager reports to the Associate Director of Accounting and is a key member of the CSFA management team. This role directs, coaches, and provides hands-on guidance to the accounting team responsible for operational real estate accounting. The Operational Accounting & Systems Manager ensures strong internal controls and full compliance with GAAP, University and Campus Services accounting policies and applicable laws and regulations. The role is also responsible for driving process improvement and efficiency through effective use of technology and automation. Success in this position requires strong leadership, independent judgment, critical analysis, clear communication, advanced technical accounting systems skills, and innovative problem solving. The Operational Accounting & Systems Manager successfully collaborates with a wide range of university partners, including (but not limited to) Harvard University Housing & Real Estate,...