64 engagement manager jobs found

Job Summary: The National Preparedness Leadership Initiative at Harvard University is a leading and internationally recognized program on crisis leadership. Established shortly after 9/11 at the request of the federal government, the program conducts research on crisis leadership, provides continuing education seminars devoted to crisis leadership, and advises leaders in times of crisis. NPLI faculty published one of the field's primary texts, “You’re It: Crisis, Change, and How to Lead When It Matters Most.” Given the tension between the federal administration and the university, the NPLI has shifted its focus from engagement with federal government agencies toward work with corporate, humanitarian, state, and local governments.     Job-Specific Responsibilities: The NPLI Senior Program Manager is responsible for the Program's business functions. The individual in this position works independently, performing a wide range of complex and confidential administrative and...

For more than 25 years, the Rappaport Institute for Greater Boston has connected Harvard’s scholars and students with public service, helping strengthen governance, improve policy, and develop public sector leaders across Greater Boston and the Commonwealth of Massachusetts. Through fellowships, research partnerships, policy convenings, and civic engagement initiatives, the Institute brings together researchers, policymakers, practitioners, and students to address important public challenges in the Commonwealth.  The Rappaport Dean's Research Initiative (RDRI) is a new effort designed to deepen the Institute's research and policy impact. The Initiative supports faculty-led research partnerships focused on major challenges facing Massachusetts and Greater Boston, including housing, homelessness, education, healthcare, economic opportunity, and government effectiveness. By connecting faculty with government agencies, nonprofit organizations, philanthropic partners, and community...

The Reimagining the Economy Project (RtE) at the Harvard Kennedy School is recruiting a Research Translation Manager. RtE is a multi-year research initiative that explores local labor market, industrial, and development policies, combined with practitioner insights, to produce multidisciplinary scholarship to reshape narratives about how we achieve inclusive prosperity. The project develops, integrates, and disseminates three kinds of knowledge: (1) systematic evidence on local labor market, industrial, and development policies in the U.S. and other national contexts; (2) the experiential knowledge of policy practitioners on questions of institutional constraints and opportunities; and (3) the perspectives of social and organizational theorists on the inequality-perpetuating features of existing institutions and possible alternative arrangements. We have created networks of policy practitioners who are active in experimenting with new approaches to local, regional, and national...

Are you excited by the idea of joining a world-class organization at the intersection of higher education and business? As the professors’ administrative assistant, Faculty Support Specialists provide valuable tactical and administrative help to our faculty in support of Harvard Business School's mission to educate leaders who make a difference in the world. Reporting to a Manager of Unit and Faculty Support the Faculty Support Specialist (FSS) supports faculty with complex administrative duties related to their teaching, research, and other responsibilities. An FSS will act as a seamless extension of the faculty they support and will work closely with other Faculty Support Specialists across ten academic units, as well as with their manager. Faculty Support Specialists also work with and assist peers on activities that support teaching, research, finance, and other departments. We are actively seeking multiple Faculty Support Specialists and encourage you to apply today!...

We are actively hiring for multiple Faculty Administrative Assistant roles under this posting. Apply today!  Why Join Us? Impact-driven role, supporting faculty who are educating leaders who make a difference in the world Hybrid, 3 days per week onsite role on our Boston based campus $31.86 - $34.61 per hour (commensurate with experience), 35 hours per week, overtime eligible role Rich benefits options including, medical, dental, and vision insurance as well as tuition reimbursement Robust paid time off: 3 weeks of vacation,12 sick days per year, 3 personal days, plus 12.5 paid holidays 5% annual employer contribution to 403b retirement account Save on commuting: Harvard covers 60% of the cost for MBTA monthly bus, subway, commuter rail, and commuter boat passes  What You Will Do: As the professors’ administrative assistant, this role provides valuable tactical and administrative help to our faculty in support of Harvard Business School's (HBS) mission to...

The Shorenstein Center seeks a highly organized, thoughtful, and experienced full-time Research Community Lead to provide maternity leave coverage for a senior role overseeing fellows program management and research community engagement. This fixed-term position will steward the Center’s fellows program during a key period of onboarding, convening, and community-building, while serving as a central connector across fellows, Center leadership, communications, finance, and administrative teams. The role requires excellent judgment, strong relationship management skills, and the ability to independently manage complex operational and programmatic workflows. The position will begin in mid-July 2026 and continue through February 1, 2027, with flexibility on exact start and end dates. The role is based on the Harvard Kennedy School campus in Cambridge, Massachusetts, with an expectation of working on campus 2–3 days per week. Position Overview The Research Community Lead will...

A world class University sets the table for living and learning engagement by providing a hospitality experience that fosters community, prioritizes health, cultural connection and religious sensitivity, challenges food systems convention, and relentlessly innovates. Harvard University Dining Services (HUDS) advances the mission of Harvard University through its multiple food and beverage venues on campus. The Residential Dining program, central to Harvard’s House Life and the hub for community building, literally sets the table for the kinds of connections that uniquely happen over a shared meal. Undergraduate dining halls serve as a student’s home kitchen, where they experience personalized hospitality and familiarity to support their individual needs. HUDS’ Residential Dining program seeks a Unit Manager who enjoys creating a welcoming dining environment that celebrates diverse, delicious, nutritious, and sustainable food. Beyond simple foodservice, HUDS undergraduate dining...

Job Summary: The Director of Ticket Operations plans and oversees the execution of all ticketing and sales related operations for Harvard Athletics and external events. Job-Specific Responsibilities: Ticket Office Operations Management Create new strategies, including sales campaigns and dynamic pricing models, aimed at increasing revenue through multiple channels. Manage ticket office operating budget. Directly advise senior leadership with regards to current initiatives and new project ideas. Manage the back-end ticketing system and ticketing hardware, including the building all of events/offerings. Oversee the season ticket renewal process for all revenue-generating sports with an emphasis on customer retention. Manage the complimentary ticket lists at all home athletic contests and post-season events to ensure compliance with NCAA regulations pertaining to ticket distribution. Oversee relationship with league and non-conference counterparts to coordinate...

Reporting to the Ticket Services Manager, the Assistant Ticket Service Manager is a key member of the Ticket Services team and a primary point of contact for patrons. This role supports high-quality customer service through ticketing operations, data maintenance, staff support, and night-of performance management. Job-Specific Responsibilities: Ticketing /Tessitura Management (40%) With guidance from the Ticket Services Manager, the Assistant Ticket Services Manager will: Ensure the timely processing of all ticketing transactions and maintenance of accurate constituent data in Tessitura. Seek clarity from management when information is incomplete or conflicting, and communicate updates to staff. Create and maintain promotional codes and other maintenance tasks in Tessitura following parameters set by Ticket Services Manager and Marketing.  Administer the theater’s ticket donation program: respond to inquiries, determine eligibility under established guidelines, issue...

Reporting to the Chief Administrative Officer, the Chief Human Resources Officer (CHRO) is Harvard Graduate School of Education (HGSE)’s senior HR leader and the institutional architect for how the School recruits, compensates, develops, and supports its workforce. The CHRO works closely with the Dean’s Office, the Chief Administrative Officer, the Chief People Officer (CPO), and the senior leadership team to ensure HR operations, compliance, and workforce strategy are executed with rigor, equity, and excellence. As HGSE’s lead expert on employment law, university policy, and HR risk, the CHRO ensures that HR practices are legally sound, equitable, and aligned with university standards, and that the School rests on a scalable, compliant, and data-driven HR foundation. The CHRO also leads the responsible adoption of AI across HR operations so that emerging technologies enhance efficiency, insight, and decision-making while maintaining ethical and compliant practices. The CHRO...

The Center for International Development (CID) is Harvard University’s hub for cutting-edge research on the world’s most pressing international development issues. Based at Harvard Kennedy School, CID brings researchers and practitioners together across the university to collaborate, using the latest analytical tools to address pressing development challenges. CID organizes global talent worldwide by investing in people, places, and ideas to build a thriving world for all.           Job Summary:   The Research Manager will manage and contribute to the design and implementation of a portfolio of education-focused research initiatives under the direction of Professor Asim Ijaz Khwaja and the Associate Director of Research. Working across multiple projects at various stages of development, the role will contribute to the analytical and operational components of CID’s research, helping to translate faculty priorities into high-quality, policy-relevant outputs. This position is...

Independently perform financial analysis to support department’s role in assisting management with financial planning efforts, budget analysis and monthly reporting. Job-Specific Responsibilities: The Financial Analyst plays a vital role in enabling the Harvard Graduate School of Education (HGSE) to reach thousands of educators annually with the highest-quality professional programs in education (PPE). Reporting to the Director of Finance, the Financial Analyst has primary responsibility for developing, projecting, and reporting on budgets and financial plans, for both the department and its individual programs, representing $15 million revenue. As a key player in PPE, the Financial Analyst partners closely with leaders throughout the organization to analyze financial performance and identify opportunities to enhance PPE’s services. The Financial Analyst is a key advisor to financial and organizational strategy, acting with independent initiative and on the Director of...

Job Summary: Independently plan and implement academic affairs operations including faculty support, curriculum management and training. Job-Specific Responsibilities: The Department of Organismic and Evolutionary Biology (OEB) has an opening for a Curriculum and Pedagogy Manager (CPM) that independently plans and implements academic operations including faculty support, curriculum management and training. The CPM plays an essential role supporting introductory and foundational courses offered by OEB, including OEB 10 and 50-level courses. This position works closely with faculty course heads to develop and deliver innovative curricula and course materials, to organize and manage teaching fellows, and to coordinate domestic and international field trips. The CPM will report to OEB’s Chairs and will work collegially with OEB faculty members, head TFs, TAs, and graders and OEB Administration. Curriculum Development:  Works with the Course Head Instructor(s) to revise...

Reporting to the Service Owner, CRM Consulting Services, the Salesforce CRP Tech Lead will be responsible for the development and functional expansion of the Catalog, Registration, and Payment (CRP) module of Harvard’s Learning Experience Platform (LXP). The LXP has been created to allow groups across Harvard to deliver best-of-breed online education programs. The Salesforce-based CRP module is intended to be a central service, integrated with the LXP, to allow Harvard groups that do not have their own registration and payment system to offer their LXP courses for sale, direct to individual customers or through business-to-business contracts.  The CRP recently launched with a baseline set of functionality to allow individual purchases of a core set of online courses. Even in that MVP form, the CRP ecosystem includes Salesforce Service Cloud for customer support, Experience Cloud for customer-facing functions such as registration, Certinia (FinancialForce) for financial management,...

Job Summary: The Belfer Center for Science and International Affairs is the hub of Harvard Kennedy School's research, teaching, and training in international security and diplomacy, environmental and resource issues, and science and technology policy. The Belfer Center was named a “Center of Excellence” by the University of Pennsylvania’s Think Tanks and Civil Societies Program in 2021 – the last year of its ranking program – in recognition of the Center’s six consecutive years as the world’s #1 university-affiliated think tank. The Center has a dual mission: (1) to provide leadership in advancing policy-relevant knowledge about the most important challenges of international security and other critical issues where science, technology, environmental policy, and international affairs intersect; and (2) to prepare future generations of leaders for these arenas.    The Fellowships and Operations Manager plays a key role in supporting the Belfer Center’s fellowship portfolio at...

The Library Innovation Lab (LIL) seeks an information professional to serve as the Perma.cc Legal Digital Scholarship Project Manager. Located at the Harvard Law Library, LIL is a fun and collaborative lab with a broad mission focused on re-envisioning how knowledge is created, preserved, and accessed. Please visit our website at https://lil.law.harvard.edu/ to get a sense of our current projects and activities.    This one-year position will focus on building and launching a system for preserving and sharing legal scholarship using Digital Object Identifiers (DOIs) within the Perma.cc service. Perma.cc has provided web citation preservation to the legal community for over a decade. The adoption of DOI—standard elsewhere in scholarly publishing—is increasingly critical in law, with Bluebook requirements on the horizon. The project will design a plan for incorporating DOI into the Perma.cc ecosystem, coordinate the planning and rollout of DOI minting, and document...

Job-Specific Responsibilities: Harvard University is implementing an Anaplan budgeting, forecasting, and planning platform. We are seeking a hands-on Technical Lead & Product Owner to own both the technical ecosystem and the product vision for Anaplan across the University—spanning architecture, integrations, security, performance, model design, and roadmap/feature prioritization. This role combines deep financial planning and analysis (FP&A) expertise with product management and consulting skills. You will partner with the Office of Financial Strategy & Planning, school and unit finance teams, IT, and external partners to design, prioritize, and deliver a scalable, intuitive, and well-governed planning platform in a highly decentralized environment. Key Responsibilities Technical Ownership & Architecture Serve as primary technical owner of Harvard’s Anaplan environment (architecture, workspaces, security, performance). Design the end-to-end technical...

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration.  We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you! The Change Manager provides dedicated, end-to-end process ownership for Harvard University Information Technology’s (HUIT) Change Management practice. Reporting to the Senior Director of IT Service Management & Operations, this role is responsible for the governance,...

Job Summary: The Director of Learning Experience and Design serves as a key senior member of the Professional Education (PPE) team at the Harvard Graduate School of Education. The Director joins the Portfolio Director (PD) team and reports to the Senior Portfolio Director. In this critical leadership role, the Director manages the Learning Experience and Design (LXD) team of learning designers and learning technologists to drive the strategic development and continuous improvement of high-quality, learner-centered programs and extensions, focusing primarily on online, hybrid, and on-demand. The Director collaborates closely with the other Portfolio Directors, faculty, practitioners, and external partners to ensure the design and implementation of innovative learning experiences that align with HGSE’s mission and advance its positive impact on the education sector. The Director oversees the program design process—including instructional design and course development—and...

Job Summary: Founded in 2016, the Human Flourishing Program at Harvard's Institute for Quantitative Social Science (IQSS) aims to study and promote human flourishing, and to develop systematic approaches to the synthesis of knowledge across disciplines. Christianity & The Common Good (CCG) is a new initiative launched by the Human Flourishing Program, working closely with the Program on Biblical Law & Christian Legal Studies (PBLCLS) at Harvard Law School. The focus of CCG is to establish intellectual space for sustained academic and scholarly engagement to advance human flourishing through a lens of Biblical and traditional Christian theological literature. The Program Manager will report to the Human Flourishing Program Executive Director and will oversee all of the operational activities of CCG including developing and managing administrative and financial systems and processes, communications strategies, event management and planning, donor engagement efforts,...

Harvard Medical School (HMS) seeks a Contract Manager to support administration, interpretation, implementation, and compliance related to collective bargaining agreements covering members of the Harvard Graduate Students Union (HGSU-UAW) and Harvard Academic Workers (HAW-UAW). Reporting to senior leadership within the Office for Faculty Affairs (OFA) the Contract Manager serves as a key institutional resource to departments, faculty, and administrators on union contract provisions affecting student workers, postdoctoral fellows, teaching fellows, teaching assistants, and other academic employees. This role ensures consistent application of negotiated agreements across HMS departments and works closely with central Harvard offices to support compliant hiring, appointment management, compensation administration, grievance processes, and labor-management collaboration. The Contract Manager plays a critical role in supporting HMS’s academic mission by enabling compliant and effective...

Reporting to the Associate Director of Transit Services, the Operations Manager is responsible for the day-to-day management and continuous improvement of Harvard University’s Transit operations. The role supports: A 24 hour operation and oversees frontline and administrative staff, daily service delivery, customer service, and compliance activities across fixed-route daytime and evening campus shuttle services, accessible van services, on-demand evening transportation, and charter services. Requires evening and weekend hours. Ensures reliable, safe, and customer-focused operations while supporting strategic initiatives and projects led by the Associate Director and Managing Director of Transportation Services. This position collaborates closely with the Fleet Management team and provides operational support across Transit and Fleet as needed. Job-Specific Responsibilities: Operational Management & Service Delivery Manages daily operations of campus shuttle,...

Job Summary: Reporting to the Dean, the Associate Dean for Academic Programs oversees the Radcliffe Institute's four key program departments: Academic Ventures & Engagement (AV&E), the Emerging Leaders Program (ELP), the Radcliffe Fellowship Program (FP), and the Schlesinger Library (SL). In close collaboration with the Dean, other senior leaders, Institute and University faculty, and key stakeholders, the Associate Dean ensures that these programs align with institutional priorities, foster strong partnerships, and represent the Institute across the broader Harvard community. Collectively, these programs advance transformative, interdisciplinary ideas and scholarship across the arts, humanities, sciences, social sciences, and the professions.  Job-Specific Responsibilities: Is a strong manager, intermediary, and thought partner, collaborating with the Dean and Radcliffe’s senior leadership to develop and implement polices, practices, and high-level programmatic...

At the Institutional Data Initiative (IDI) we’re working to expand access to, and our collective understanding of, the data that underpins AI. By collaborating with library, government, and academic institutions to publish their knowledge collections as AI training sets, IDI seeks to 1) empower those institutions and the cultures they represent, 2) build a foundational pipeline for academic inquiry of AI, and 3) advance the state of the art for all builders of AI systems. At launch, we released Institutional Books—a dataset of nearly 1M public domain books, scanned through Harvard Library.  The Communications and Community Manager will be IDI’s primary convener, connecter, and storyteller, with ownership over a communications and events strategy that encompasses IDI’s website, social media, press coverage, community channels, in person and virtual events, et al. The person in this role is charged with growing IDI’s profile and network in three main areas: the knowledge...