54 information technology jobs found

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a ServiceNow Technology Support II team member in Corporate Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.   Job responsibilities Provide day-to-day operational support for ServiceNow production instances, ensuring high availability and reliability. Analyze, troubleshoot, and resolve issues within ServiceNow application flows and integrations, supporting business-critical operations. Install, upgrade, and manage APIs and integrations between ServiceNow and other enterprise systems....

Partner with a company that's devoted to shaping the future of infrastructure in financial services. Let's collaborate to explore uncharted territories and achieve extraordinary feats together. As a Senior Director of Infrastructure Engineering at JPMorganChase within the Network Product Line, you have direct management of multiple areas of the firm’s technology infrastructure. Your deep knowledge and expertise are leveraged to set the overall direction and short-term operational goals. Work cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.   You will lead end-to end strategy for an engineering and operations for the Broadcom/Bluecoat proxy estate; architect and deliver an internally hosted SSE platform at a global scale.  You will serve as the accountable owner for client-facing web security controls and enterprise...

Embrace the challenge of steering complex tech projects, fostering growth and technical excellence in a dynamic environment. As a Technical Project Manager II in Consumer and Community Banking Connected Commerce, you will play a pivotal role in leading complex technology projects and programs that drive business goals and enhance the firm's technological capabilities.  You will leverage your broad knowledge of technical principles and practices to develop innovative solutions, while effectively managing resources, budgets, and cross-functional teams. Your analytical reasoning and adaptability skills will enable you to navigate through ambiguity and embrace change. By fostering productive relationships with stakeholders and clients, you will contribute to the firm's overall growth and success. Your excellent communication skills and ability to influence others will be crucial in driving mutually beneficial outcomes and managing risks in line with the firm's policies and...

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.   As a Technology Support II team member in Commercial & Investment Bank Transmissions, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. We are passionate about delivering exceptional client support across a broad range of technical scenarios, spanning multiple products, platforms, and lines of business. The Transmissions Support team provides 24/7 coverage to clients leveraging secure, digital, end‑to‑end transmission solutions that support their business operations and working capital needs.    Job...

Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth. As a Solutions Analyst II in Commercial & Investment Bank, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You’ll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems. Excellent verbal and written communication skills will ensure clear and...

We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world’s largest bank. As a Product Manager in Corporate and Investment Bank operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows.    The AI team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs. This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows.    Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap...

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorganChase within the CCB Card Acquisitions, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Job responsibilities Represents a product family of technical governance bodies Provides feedback and proposes improvements to architecture governance practices Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks Regularly provides technical guidance and direction to support the business and its technical...

The Self-Directed Investing product organization within JPMorganChase Wealth Management delivers digital tools that enable clients to invest through a seamless web and mobile experience. The Advanced Investing team builds and enhances trading capabilities across options, fixed income, and digital assets/crypto.  As a Product Manager on the Advanced Investing team, you will help build end-to-end wealth solutions and deliver robust features that enable clients to discover, evaluate, and execute trades. Ideal experience includes product management of trading platforms and have experience building custodian solutions, bringing strong technical fluency and a track record of shipping resilient trading experiences. You will partner closely with design, engineering, data, operations, legal/risk, and compliance teams to deliver high-quality outcomes.  Job Responsibilities  Own and drive the development of trading platform capabilities for digital assets, with emphasis on spot crypto...

You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Commercial & Investment Bank, Digital & Platform Services, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities: Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical...

As a Senior Lead Software Engineer - Performance / Systems Engineer at JPMorgan Chase within the Corporate Technology - Compliance Technology team , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology.     Job Responsibilities: Design, develop, and execute performance test plans and strategies to ensure applications are scalable and reliable, utilizing tools like JMeter, Grafana, and Prometheus to identify and resolve bottlenecks Collaborate with development and operations teams to optimize application performance and resource utilization, implementing solutions for real-time performance monitoring Manage containerized applications using Kubernetes and OpenShift to ensure optimal performance in cloud environments, developing shell scripts to automate testing and monitoring...

Help shape how businesses accept payments every day. Join a client-facing team that turns complex payment challenges into simple, secure, and scalable solutions. You’ll guide mid-sized businesses through their journey to go-live, making it easier for them to accept card payments with confidence. If you love solving technical puzzles, collaborating with diverse teams, and seeing your work make an immediate impact, this role is for you.   As a Technical Implementation Associate I within Payments Technology, Merchant Services, you lead clients through the integration and testing of credit card transaction processing on our platforms. You partner directly with developers, project managers, and stakeholders to align payment workflows with technical specifications and regulatory standards. You thrive in a fast-paced, collaborative environment, managing multiple projects while building trusted relationships. Your work enables businesses across industries to process payments securely...

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. In this role, you’ll apply strong technical judgment to choose the right approaches (including modern LLM-based methods where appropriate), evaluate performance with rigorous metrics, and ensure solutions are reliable, secure, and scalable in real-world environments. You’ll also contribute to improving data quality and feedback loops, monitoring models in production, and continuously iterating to reduce agent effort, shorten resolution times, and increase consistency and quality across operational workflows. As an Applied AI/ML Vice President in our AI for Operations...

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate Sector -  Enterprise Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools...

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. In this role, you’ll apply strong technical judgment to choose the right approaches (including modern LLM-based methods where appropriate), evaluate performance with rigorous metrics, and ensure solutions are reliable, secure, and scalable in real-world environments. You’ll also contribute to improving data quality and feedback loops, monitoring models in production, and continuously iterating to reduce agent effort, shorten resolution times, and increase consistency and quality across operational workflows. As an Applied AI/ML Vice President in our AI for Operations...

Join our dynamic team at JPMorgan Chase as the Vice President and Lead for Applied AI/ML. You'll spearhead the development of cutting-edge GenAI applications, including Search, Chatbots, and Agents, to tackle exciting challenges in commercial banking and financial services. Be part of a vibrant technology team dedicated to pushing the boundaries of AI and enhancing business success. As Vice President AI/ML Ops Engineer, you will drive the end-to-end development and deployment of GenAI-powered applications, leveraging your expertise in AI, NLP, LLM, and deep learning to deliver enterprise-level solutions. You will collaborate across teams to optimize system architecture, ensure operational stability, and foster a culture of innovation and inclusion. Job responsibilities Lead the end-to-end development and deployment of GenAI-powered applications (search, chatbots, agents). Leverage expertise in AI, NLP, LLM, and deep learning to improve business outcomes and...

As a Product Associate in JPMorgan Access, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences. Job responsibilities Supports the development of our product strategy and roadmap Collects and analyzes metrics on product performance to inform decision-making Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals  Participates in product planning sessions, contributes ideas and insights, and assists in the...

We’re looking for a tech leader ready to take their career to new heights. Join the ranks of top talent at one of the world’s most influential companies. As a Senior Principal Software Engineer at JPMorganChase within the VPC Network organization, you provide deep engineering expertise and work across agile teams to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your deep expertise to consistently challenge the status quo, innovate for business impact, lead the strategic development behind new and existing products and technology portfolios, and remain at the forefront of industry trends, best practices, and technological advances. This role will lead the design and implementation of JPMC-VPC—a software-defined networking platform that will replace our legacy infrastructure and position the firm for decades of innovation. Helping us focus on modernizing JPMorgan Chase's network platform, advancing...

You’re a pro who wants to influence the future of technical architecture and our team is looking for people like you.  As a Senior Principal Architect at JPMorganChase within the Consumer and Community Card Technologies, you provide specialized expertise to influence the target state architecture and strategy. Work across teams to implement and advance the adoption of complex strategic global solutions that give JPMorganChase a competitive advantage. As a Payment Network Architect at Chase, you will be at the forefront of designing, developing, and evolving the next generation of global payment network solutions. You will architect systems that are secure, scalable, and resilient, supporting billions of transactions and enabling seamless commerce worldwide. Your expertise will span the full spectrum of payment network processes, real-time payments, blockchain and other cutting edge technologies ensuring Chase remains the leader in payment innovation. You will demonstrate...

  The Workforce Planning (WFP) organization is a part of Consumer and Community (CCB) Operations division. The WFP Data Science organization is tasked with delivering quantitatively driven solutions to support the core WFP functions (demand forecasting, capacity planning, resource scheduling, and business analysis & support). The WFP organization supports Chase’s call centers, back office, and ~5,200 retail branches. As a Data Scientist Lead - WFP Machine Learning Scientist, within JPMorganChase, you will engage in projects by the Artificial Intelligence(AI)/Machine Learning(ML) team that can be complex, data intensive, and of a high level of difficulty, each having significant impact on the business.  You will typically encounter these problems which will be of an unstructured nature, whereby the employee will be expected to quickly assess and comprehend the situation then develop a practical problem solving strategy.  You will be expected to analyze the topic in...

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.   As a Senior Lead Software Engineer - Precious Metals / Front Office / Athena at JPMorgan Chase within the Commercial and Investment Banking - Precious Metals and Agriculture - Commodities Tech team, you will be an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.   Job responsibilities Works  closely with Trading, Quantitative Research, Sales and Middle Office teams to deliver quality code in a fast paced environment Acts as the regional lead for the Precious Metals and Agricultural products...

We’re looking for a tech leader ready to take their career to new heights. Join the ranks of top talent at one of the world’s most influential companies. As a Senior Principal Software Engineer at JPMorganChase within the VPC Network organization, you provide deep engineering expertise and work across agile teams to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your deep expertise to consistently challenge the status quo, innovate for business impact, lead the strategic development behind new and existing products and technology portfolios, and remain at the forefront of industry trends, best practices, and technological advances. This role will lead the design and implementation of JPMC-VPC—a software-defined networking platform that will replace our legacy infrastructure and position the firm for decades of innovation. Helping us focus on modernizing JPMorgan Chase's network platform, advancing...

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking - Risk Technology Portfolio team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.   Job responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Design and develop large-scale solutions or platforms using Cloud...

As a Data Science Senior Associate in the Card Data & Analytics team, you will develop AI/ML solutions that drive the bottom line for our Credit Card business. You will utilize your skills in data analytics, consulting, and programming to support strategic initiatives and deliver actionable insights. Collaborate with partners across the Card business to define problems, scope solutions, and deliver high-quality analytical models. Your work will involve a mix of consulting, data science, and programming, with a focus on driving data science and analytics strategies.   Job Responsibilities: Leverage experience and analytical skills to uncover novel use cases of Big Data analytics, including opportunities to responsibly apply foundation models and Generative AI. Drive data science and analytics strategies, including recommendations on analytical products and standards. Help partners define business problems and scope analytical solutions. Build an understanding of problem...

Embark on a rewarding and challenging career in Process Improvement with our dynamic team in Organizational Effectiveness and Oversight (OEO) where we provide Home Lending with innovative tools to better serve customers, guide employees through change and ensures successful adherence to core functions and regulatory requirements. OEO is the centralized utility responsible for managing business change, resolving escalated customer complaints, developing automated business solutions, executing program management, leading employee readiness, responding to employee feedback, ensuring proper fee treatments, processing vendor invoices and providing oversight and foundational support. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.  As a Process Improvement Associate II- AI Automation Support in AI Operations and...