Full time
JP Morgan Chase
San Francisco, CA
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a ServiceNow Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provide day-to-day operational support for ServiceNow production instances, ensuring high availability and reliability. Analyze, troubleshoot, and resolve issues within ServiceNow application flows and integrations, supporting business-critical operations. Install, upgrade, and manage APIs and integrations between ServiceNow and other enterprise systems. Monitor ServiceNow environments for anomalies using...