9 customer service jobs found in Newark, NJ

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.   As a Product Delivery Manager in Embedded Finance and Solutions (EF&S), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.  The next decade of payments promises to be even more transformational than the last. Continued investment and development in the Embedded Finance and Solutions (EF&S) space is a top priority for JPM Payments. The incoming Vice-President will act as a catalyst, taking our service offering to the next level on this high visibility, multi-year journey. The Vice-President, Product Delivery is accountable for driving several key outcomes across a broad...

Chase Media Solutions harnesses the power of Chase to help brands connect more meaningfully with 80 million Chase customers. Our transaction-based marketing platform leverages first-party data to expertly match businesses with audiences, inspiring valuable relationships that last through the Chase Offers program. As part of Offers & Shopping and Connected Commerce, we drive incremental growth for merchants while helping Chase customers level up how they shop and get more from the brands they love.     As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of Client Success and lead a team focused on maximizing revenue growth and retention through an engaging, consultative client experience for brands and agencies by delivering value through our Chase Offers platform. If you have experience building and leading high performance account management teams, excellent organization and communication skills, and...

The Corporate Development team at JP Morgan Chase is broadly responsible for strategic partnerships, acquisitions, and investments across the firm's consumer lines of business – including the Consumer Bank, Business Bank, Wealth Management, Card Services, Connected Commerce, Home Lending, and Auto Lending. These transactions are critical to the firm's ability to execute on its core strategies and meet the needs of our customers in a rapidly changing financial services ecosystem. Acquisitions and partnerships are integral to Chase's ongoing business strategy, enabling us to better serve our customers. The Corporate Development Integrations team is tasked with integrating partner companies with JPMorgan Chase, realizing business values through product, client, technology, operations, and controls. This team leads multi-year integration programs, collaborating with business and functional leaders to execute integration plans across the organization.   As a Vice President on...

You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Relationship Executive, Senior Financing Specialist is for you.  As a Relationship Executive, Senior Financing Specialist, you will lead strategic financing engagement, structuring, and execution for companies in the Healthcare Services sector with sales sizes ranging from  $20 million to $2 billion . You will partner closely with  Commercial Bank Healthcare Services bankers , and coordinate across the  Syndicated Finance group ,  Debt Capital Markets (DCM) , and the  Financial Sponsors group , as well as Credit and other product partners, to deliver integrated financing solutions. The Healthcare Services team is part of J.P. Morgan's Commercial Bank in its Commercial and Specialized Industries group. In this role you will be the focal point of client acquisition and ongoing relationships with the world’s most innovative companies. We work both independently and as...

Job Summary As a Quant Analytics Senior Associate within the Product Strategy Team, you will help shape the future of Connected Commerce by developing data-driven solutions that optimize commercial transactions and support business growth. You will collaborate across the organization to advance product, design, enhancing customer experience. In this role, you will apply your quantitative and problem-solving skills to deliver actionable insights and innovative solutions in a fast-paced environment. As part of the Connected Commerce Data & Analytics organization, you will contribute to advanced analytics projects across diverse operational functions, channels, and products.   Job Responsibilities  Participate in data science projects: Leverage quantitative analytics on structured and unstructured data to generate actionable insights that influence business decision-making and strategic direction, address critical business problems, and identify growth...

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. In this role, you’ll apply strong technical judgment to choose the right approaches (including modern LLM-based methods where appropriate), evaluate performance with rigorous metrics, and ensure solutions are reliable, secure, and scalable in real-world environments. You’ll also contribute to improving data quality and feedback loops, monitoring models in production, and continuously iterating to reduce agent effort, shorten resolution times, and increase consistency and quality across operational workflows. As an Applied AI/ML Vice President in our AI for Operations...

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. In this role, you’ll apply strong technical judgment to choose the right approaches (including modern LLM-based methods where appropriate), evaluate performance with rigorous metrics, and ensure solutions are reliable, secure, and scalable in real-world environments. You’ll also contribute to improving data quality and feedback loops, monitoring models in production, and continuously iterating to reduce agent effort, shorten resolution times, and increase consistency and quality across operational workflows. As an Applied AI/ML Vice President in our AI for Operations...

Opportunity: J.P. Morgan Global Alternatives is the alternative investment arm of J.P. Morgan Asset & Wealth Management. With $400 billion in assets under management and 450+ investment professionals, we offer strategies across the alternative investment spectrum, including real estate, private equity and credit, infrastructure, transportation, timber, liquid alternatives and hedge funds. (as of Sept. 2024) A vacancy has arisen for an Investor Relations Associate within the Global Transportation Group. An Investor Relations Associate plays a leading role in supporting the client relations, strategy and portfolio management efforts of the firm’s Global Transportation investment platform. This position will support the business’ investment strategies and work closely with both the investment specialist team and portfolio management teams as it relates to the management and marketing of all fund related activities. Excellent communication (written and verbal),...

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Executive Director in the Investment Banking & Wholesale Credit Risk Executive Content team,  you will support strategic projects that help our senior executives run a best-in-class Risk Management & Compliance organization. You will be responsible for managing a team which delivers executive content for leadership meetings, planning, strategy offsites, and contributing to ongoing credit risk data analysis and presentations that inform decision-making. In...