60 customer service jobs found

Job description: You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights!   As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence. You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.   Job responsibilities:   Respond to customer inquiries related to travel arrangements and resolve issues by...

Are you energized by a fast-paced environment and passionate about helping customers achieve their homeownership dreams? Join our Proactive Outreach team, where you’ll connect potential customers with our expert Home Lending Advisors and play a key role in driving business growth.   As a Proactive Outreach Agent in our Proactive Outreach team, you’ll be at the forefront of our lead generation effort, calling customers from various sources, confirming interest for mortgage products, and seamlessly transferring qualified leads to our Home Lending Advisors. You’ll thrive in a dynamic, customer-centric team that values collaboration, adaptability, and a commitment to excellence.   Why You’ll Love This Role: Be part of a high-energy team that makes a real impact for customers and the business. Develop your skills across sales, customer service, and mortgage operations. Work closely with multiple departments and build strong professional relationships. Grow your...

Job description: You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease. Join Chase Travel and help us build the future of travel while taking your career to new heights! As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations. Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem, with a focus on delivering service excellence. You will proactively work with external providers to negotiate an appropriate resolution and minimize costs in a timely manner, while ensuring a seamless customer experience.   Job responsibilities: Respond to customer inquiries related to travel arrangements and resolve issues by focusing on...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.  As a Virtual Banker II within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will engage clients via both inbound and outbound communication through phone and video, providing strong customer service. Your responsibilities include offering advice and sharing products and services to help them meet their financial needs, connecting them to our team of experts to assist with specialized financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all.  Job Responsibilities  Foster a...

Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences. As a Customer Success Associate in Healthcare Payments, you will play a crucial role in supporting customers and partners  in their journey toward achieving their desired outcomes. You will work closely with our Customer Success team and other cross-functional groups to ensure a seamless customer experience. This role provides an opportunity to grow your skills within a fast-paced, team-oriented environment. Your primary responsibility will be to help healthcare providers maximize the utilization and satisfaction with our products and services. J.P. Morgan Healthcare Payments powers a better healthcare payments experience on one platform that connects consumers, providers, and payers for every healthcare payment transaction. The Customer Success Manager requires a self-motivated, problem-solving healthcare professional who wants to learn and...

Position Overview Do you enjoy using your detective skills to research complex situations? Join our team to ensure our clients receive the best fraud protection and remediation services in the industry.  As a Fraud Manager II within Core Cash Fraud Operations at JPMorganChase, you will lead a team of Fraud Analysts responsible for investigating fraud activity, mitigating financial losses, securing client accounts, and ensuring timely remediation of fraud events. You will oversee daily operations while balancing the delivery of exceptional client service, operational excellence, and strong risk management practices. In this role, you will be accountable for managing analyst performance, achieving operational service levels, maintaining quality standards, and ensuring compliance with firm policies and regulatory requirements. You will serve as a key leader within Core Cash Fraud Operations by developing talent, driving process improvements, identifying emerging fraud trends,...

As a member of the J.P. Morgan internal sales team, you will work with closely with a senior territory based sales partner to develop a holistic strategy to cover a territory of financial advisors. You will service existing clients while also identifying new business opportunities. As an Internal Client Advisor (ICA ) you will spend the majority of your time on the phone speaking with advisors, cultivating relationships, building partnerships, and sharing ideas that benefit the advisors and their clients. We provide extensive coaching to help our people achieve their goals and continue their professional development.  Responsibilities:                          The primary role of the Internal Client Advisor (ICA) is to work with financial advisors to: Share insights around financial markets Help construct investment portfolios Provide specific investment solutions based on client needs Successful ICA candidates will not only have a strong understanding of...

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Software Engineer at JPMorgan Chase within the Employee Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex...

Chase Auto is a leading provider of auto financing to dealers, consumers, and manufacturers, with a portfolio of more than ＄ 80 billion in assets and relationships across 75% of U.S. franchised automotive dealers. The Commercial Solutions group delivers a full suite of commercial banking solutions for auto dealers, including Treasury Services, floorplan, real estate and acquisition financing, liquidity management, and other banking solutions. In this role, you’ll shape the analytics strategy that helps us deepen dealer relationships, improve sales effectiveness, and identify new commercial growth opportunities. You’ll partner with senior leaders across Product, Technology, Sales, Finance, Risk, and Data to deliver scalable capabilities and actionable insights. If you enjoy building high-performing teams and translating complex data into clear business decisions, this is a high-impact leadership opportunity. As the Head of Commercial Solutions Analytics in Chase Auto Commercial...

As part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money and assets. We tackle complex challenges at every stage of the payment lifecycle and our industry-leading solutions facilitate seamless transactions across borders, industries and platforms.  Operating in over 160 countries and handling more than 120 currencies, we are the largest processor of USD payments, with a daily transaction volume of $10 trillion.   As a Sr. Associate Applied AI/ML Scientist within our Payment Solutions team, you will be instrumental in utilizing artificial intelligence and machine learning technologies to augment our payment solutions and stimulate business expansion. Your role will involve researching, experimenting, developing, and transitioning high-quality machine learning models, services, and platforms into production to streamline payment...

Help large corporate clients modernize how they move, manage, and optimize cash. In this role, you’ll build commercial instincts and product knowledge while partnering with experienced sales managers and cross-functional teams. You’ll gain exposure to complex client needs and learn how solutions come together end-to-end, from discovery through implementation. You’ll grow a strong internal network and play a meaningful role in improving client outcomes. If you enjoy connecting dots across teams and turning ideas into action, you’ll thrive here.   As a Payments Sales Associate within Consumer, Retail, and Business Services, you support Payments Sales Managers (PSM's) with sales efforts and day-to-day relationship management for large corporate clients. You help identify client needs, coordinate internal stakeholders, and contribute to developing solutions that improve client outcomes. You support deal execution activities such as pricing support, proposal...

Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.   As a Site Reliability Engineer II at JPMorgan Chase within the within the Corporate and Investment Bank, Payments Technology Team , you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies. Job Responsibilities Deliver end-to-end application and/or infrastructure service delivery to enable reliable business operations across the firm. Partner with cross-functional teams to define and maintain SLOs/SLIs and error budgets for key production services, proactively resolving issues before customer impact....

Do you enjoy using your detective skills to research complex situations?  Are you proficient in speaking, reading and writing in Portuguese?  Join our team to ensure our clients receive the best fraud protection and remediation services in the industry. You will help to manage challenging situations by offering fraud detection, prevention, remediation and recovery solutions, and helping manage customer expectations. Demonstrating delivery of best practices, you will leverage your deep understanding of prevention capabilities and fraud acumen to make informed decisions that protect or clients. If you are a critical thinker and able to solve problems in a fast-paced environment, you may be perfect for our team. As a Fraud Analyst within JPMorganChase, you will work closely with internal teams to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole....

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.   As a Regulatory Strategy Associate within the Compliance, Conduct and Operational Risk (CCOR) organization, you will apply analytics, AI-enabled business intelligence, Machine Learning, and GenAI to solve real business problems within regulatory engagement and governance. You will play a pivotal role in modernizing how teams manage regulatory interactions and how senior stakeholders consume insights by delivering AI-enabled reporting and analytics solutions, including...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals. Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals. Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals. Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.  As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals.  Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals. Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet...

Join a team where your analytics directly shape how we acquire, engage, and serve small business customers—while helping improve product experiences and profitability through data-driven decisions. As a Quantitative Analytics Senior Associate, within the Small Business Card team, you will assess portfolio performance, build executive-ready reporting, and translate customer behavior (spend, payment, and engagement) into insights that inform marketing strategy, resource allocation, and product innovation and partner across marketing, product, finance, and risk to turn complex analysis into clear recommendations and measurable outcomes. Job responsibilities: Manage and analyze large, complex datasets from multiple sources to develop actionable insights that drive measurable business outcomes and apply advanced analytical and data mining techniques to identify meaningful patterns and translate findings into customer behavioral insights Communicate analytical results clearly to...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals. Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.  As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals.  Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.  As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals.  Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet...

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.  As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals.  Job Responsibilities  Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check...