5 now customer experience coordinator jobs found

Join our HR Data & Analytics team to help deliver a data entitlements framework that enables governed access to workforce analytics. You will collaborate with product, engineering, and key stakeholders to support day-to-day execution and adoption. This role offers hands-on experience translating operating models into clear requirements, tracking progress, and reporting metrics that matter. As a Data Entitlements Manager – Sr. Associate in the HR Data & Analytics team, you will help execute the strategy, roadmap, and delivery of data entitlements that enable workforce analytics dashboards. You will contribute to day-to-day product delivery by documenting requirements, organizing stakeholder working sessions, supporting policy and role design (role-based access control and attribute-based access control), tracking delivery progress, and helping define and report adoption and entitlement performance metrics. Job responsibilities Support product strategy and roadmap...

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.   As a Product Delivery Manager in Embedded Finance and Solutions (EF&S), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.  The next decade of payments promises to be even more transformational than the last. Continued investment and development in the Embedded Finance and Solutions (EF&S) space is a top priority for JPM Payments. The incoming Vice-President will act as a catalyst, taking our service offering to the next level on this high visibility, multi-year journey. The Vice-President, Product Delivery is accountable for driving several key outcomes across a broad...

Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences. As a Customer Success Associate in Healthcare Payments, you will play a crucial role in supporting customers in their journey toward achieving their desired outcomes. You will work closely with our Customer Success team and other cross-functional groups to ensure a seamless customer experience. This role provides an opportunity to grow your skills within a fast-paced, team-oriented environment. Your primary responsibility will be to help healthcare providers maximize the utilization and satisfaction with our products and services. J.P. Morgan Healthcare Payments powers a better healthcare payments experience on one platform that connects consumers, providers, and payers for every healthcare payment transaction. The Customer Success Manager requires a self-motivated, problem-solving healthcare professional who wants to learn and be challenged...

Card Marketing Transformation is on a journey to build autonomous marketing tools and platforms which empower Chase Card and Connected Commerce marketers to deliver robust, accurate, expedient marketing campaigns at scale to our customers. As a Sr. Product Associate on the Intake & Workflow team with Card Marketing Transformation, you will modernize how marketing strategies become customer-facing campaigns.   You'll be at the forefront of supporting the build-out of automated, repeatable intake and workflow capabilities that improve speed, consistency, and control across Card and Connected Commerce marketing.  You will help translate marketer needs into clear, activation-ready requirements that enable scalable campaign execution.  You'll also partner with product, technology, design, data, and controls to improve catalog-aware intake patterns, strengthen governance and guardrails, and support AI-assisted recommendations that reduce manual effort. Your contributions to roadmap...

Embark on a rewarding and challenging career in Process Improvement with our dynamic team in Organizational Effectiveness and Oversight (OEO) where we provide Home Lending with innovative tools to better serve customers, guide employees through change and ensures successful adherence to core functions and regulatory requirements. OEO is the centralized utility responsible for managing business change, resolving escalated customer complaints, developing automated business solutions, executing program management, leading employee readiness, responding to employee feedback, ensuring proper fee treatments, processing vendor invoices and providing oversight and foundational support. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.  As a Process Improvement Associate II- AI Automation Support in AI Operations and...