4 retail customer service supervisor jobs found

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of an innovative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I within the Card Fulfillment team, you will play a vital role in the secure handling and processing of sensitive card inventory. You will help maintain the integrity and efficiency of our card vault systems and support seamless transaction experiences for our customers. Additionally, you will assist in our Manual exceptions area with document transactions and support our box work area which is also a manual process to prepare and ship out cards. This is an opportunity to develop your skills in a dynamic, technology-driven environment where attention to detail and a commitment to security truly matter. Job responsibilities  Manage the box work area by preparing, packaging, and shipping cards through manual processes, maintaining high...

Description Join our Customer Loyalty Analytics team and help shape the future of customer experience through advanced analytics. You’ll have the opportunity to collaborate across teams, drive innovative strategies, and make a real impact on how we understand and serve our customers. Grow your career in a dynamic environment that values strategic thinking and data-driven decision making. Develop your skills while working with cutting-edge technologies and methodologies. Be part of a team that values your expertise and encourages continuous learning. As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience functions, channels, and products. You will work collaboratively with cross-functional teams to derive insights from customer journeys and implement strategies to improve the customer experience. Your work will span the full...

Description Join our Customer Loyalty Analytics team and help shape the future of customer experience through advanced analytics. You’ll have the opportunity to collaborate across teams, drive innovative strategies, and make a real impact on how we understand and serve our customers. Grow your career in a dynamic environment that values strategic thinking and data-driven decision making. Develop your skills while working with cutting-edge technologies and methodologies. Be part of a team that values your expertise and encourages continuous learning. As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience functions, channels, and products. You will work collaboratively with cross-functional teams to derive insights from customer journeys and implement strategies to improve the customer experience. Your work will span the full...

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. In this role, you’ll apply strong technical judgment to choose the right approaches (including modern LLM-based methods where appropriate), evaluate performance with rigorous metrics, and ensure solutions are reliable, secure, and scalable in real-world environments. You’ll also contribute to improving data quality and feedback loops, monitoring models in production, and continuously iterating to reduce agent effort, shorten resolution times, and increase consistency and quality across operational workflows. As an Applied AI/ML Vice President in our AI for Operations...