10 service associate jobs found

We are seeking visionaries to support the HR Analytics Advisor practice for one of our Firm's lines of businesses. In this role, you will work alongside a team of data analysts and storytellers who partner with business leaders, HR executives, and functional stakeholders to transform how talent and workforce decisions are made. As a Business Analytics Advisor - Associate, you will support the "last mile" of people analytics—embedding insight into decision-making by combining data, analytics, and business context into clear, actionable narratives. You will operate at the intersection of business strategy, advanced analytics, and HR leadership, driving data-driven outcomes that materially impact workforce performance, risk management, and talent growth. You will also collaborate with cross-functional partners to build self-service capabilities and predictive models. We value diversity, inclusion, and a culture of continuous learning to drive innovative, data-driven HR solutions....

Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in communications, analytics and Artificial Intelligence (AL) -enabled ways of working to help accelerate  smarter, more seamless customer journeys.   As a Digital Operations Collaboration Associate within the CX transformation team, you will support driving omni-channel initiatives that integrate digital solutions with Consumer & Community Banking (CCB) Operations. You will play a key role in enhancing customer experiences, improving operational efficiencies, and supporting the development of industry-leading customer journeys. Also you will be collaborating with cross-functional teams, tracking key success metrics, and internal communications across the organization.  Job responsibilities  Assist in developing and executing strategies to integrate digital solutions with CCB Operations,...

Join JPMorgan Chase’s Consumer & Community Bank Finance Integration team! The Firmwide Financial Controllers organization ensures the accuracy, integrity, and timeliness of the Firm’s books and records, while providing essential reporting to both internal and external clients. Within this group, the Finance Integration Team manages the end-to-end change management agenda to prepare Controllers for new products and systems. Team activities include conducting impact assessments, defining business and technology requirements, creating testing strategies, supporting end-to-end testing, and documenting changes to establish new operating models. Due to the complexity of these initiatives, the team collaborates closely with stakeholders across the organization, including Controllers, Product, and Technology partners.   As a Financial Control Project Manager – Associate within our Consumer & Community Bank Finance Integration team, you will offer project management support for...

Job Description The Consumer and Community Banking division at Chase provides a wide range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Within this division, the Analytics and Business Strategy Execution team leverages data to create competitive advantages and generate critical analytical insights to support strategic initiatives for Collections and Recovery Operations. As a Quantitative Analytics Associate Senior in the Analytics and Business Strategy Execution team, you will play a key role supporting data-driven decisions with direct impact to the financial bottom line collaborating with partners and stakeholders to drive operational excellence. You will leverage data governance, predictive analytics, strategy development, data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals,...

Job Description: As an Associate in Card Acquisitions Risk SMB Strategy, you will directly engage and influence Acquisitions risk strategies in the newly created 1st line credit function within the Card Credit Decisioning Unit (CDU).  You will play a key role in defining the risk appetite for Small Business within Card acquisitions, managing credit risk, ensuring sound lending decisions that balance value creation and prudent risk management. Additionally, you will develop risk management strategies in partnership with the Credit Risk organization, and shape underwriting policies to align with the bank’s financial goals. This includes management of risk-taking activities for card originations from approve/decline to credit line assignment for the business card portfolios within Card’s ~10mm new accounts annually. This role requires analytical curiosity, experience with complex data, and a detail oriented mind.  Job Responsibilities:  Evaluate the Credit Box in...

Join a dynamic team where your marketing expertise and passion for travel will shape how we connect with new customers at scale. You'll have the opportunity to lead high-impact campaigns, build meaningful partnerships, and grow your career within one of the most recognized financial services brands in the world. As a Co-brand Card Acquisition Senior Associate on the United Card team, you will own strategy and execution across multiple marketing channels to drive new customer acquisition. You will partner closely with internal teams and external stakeholders to develop and launch high-quality campaigns, ensuring strong operational rigor and on-time delivery. Job responsibilities Manage multiple marketing channels to drive acquisition growth, ensuring campaigns are optimized for performance and aligned to business objectives Lead end-to-end development of technical requirements, creative briefs, and campaign prioritization in collaboration with internal and external...

As a Strategic Analytics Associate in Customer Exposure Management Credit Risk Strategy team, you will be part of the core policies that keep our customers engaged while managing the risk of customer’s total exposure. You will be responsible for leading the efforts to provide effective challenge and recommendations to the customer exposure policies, supporting the balance between satisfying customer total exposure needs and responsible lending. You will also be responsible for the risk management of the waterfall income policies, where decisions are made of the best source of income to be leveraged to assess affordability and risk across portfolio proactive policies. You will meet regularly with partners across Risk Management (as both customer exposure and waterfall income are upstream policies for many proactive policies across acquisitions and portfolio), Finance, Lending, Product and Business units.      Job Responsibilities Lead analytics to drive risk policies...

As a Data Science Senior Associate in the Card Data & Analytics team, you will develop AI/ML solutions that drive the bottom line for our Credit Card business. You will utilize your skills in data analytics, consulting, and programming to support strategic initiatives and deliver actionable insights. Collaborate with partners across the Card business to define problems, scope solutions, and deliver high-quality analytical models. Your work will involve a mix of consulting, data science, and programming, with a focus on driving data science and analytics strategies.   Job Responsibilities: Leverage experience and analytical skills to uncover novel use cases of Big Data analytics, including opportunities to responsibly apply foundation models and Generative AI. Drive data science and analytics strategies, including recommendations on analytical products and standards. Help partners define business problems and scope analytical solutions. Build an understanding...

  Job Summary  You’ll join the Card Data & Analytics team, a strategic partner to the Card organization using data and analytics to accelerate growth, improve campaign performance, and deliver actionable insights. In this role, you’ll work closely with stakeholders to enable informed, data-driven decisions and continuous improvement across the Chase Card portfolio.   As a Quantitative Analytics Senior Associate at JPMorganChase within the Card  Data & Analytics organization, you will leverage your analytical expertise to guide strategic decisions through executive dashboards, ongoing reporting, and deep-dive analyses that address emerging business challenges. You will assess portfolio performance to uncover optimization opportunities and translate customer behavioral data—including spend, payment, and engagement patterns—into insights that shape marketing strategies and enhance card profitability through targeted campaigns and product innovations....

As a Data Science Senior Associate in the Card Data & Analytics team, you will develop AI/ML solutions that drive the bottom line for our Credit Card business. You will utilize your skills in data analytics, consulting, and programming to support strategic initiatives and deliver actionable insights. Collaborate with partners across the Card business to define problems, scope solutions, and deliver high-quality analytical models. Your work will involve a mix of consulting, data science, and programming, with a focus on driving data science and analytics strategies.   Job Responsibilities: Leverage experience and analytical skills to uncover novel use cases of Big Data analytics, including opportunities to responsibly apply foundation models and Generative AI. Drive data science and analytics strategies, including recommendations on analytical products and standards. Help partners define business problems and scope analytical solutions. Build an understanding of problem...