2 insurance call center representative jobs found

Location: 127 Public Square, Cleveland Ohio Job Profile Summary Responsible for leading and governing a team of underwriters, with direct people management accountability, while also performing hands-on underwriting activities as business needs require. The role supports the Business Development Officer (BDO) in conducting and producing analyses of prospect businesses and creates approval packages that include financial modeling and structuring alternatives with recommendations to the KBBC management team and for use in seeking credit approval. This role is expected to build a “trusted advisor” relationship based on knowledgeable advice and insights aligned with the client’s or prospect’s business or industry. The incumbent oversees the prescreen and underwriting process, the skill development of team members, assists as needed throughout transactions, and reviews all final underwriting packages. As part of the first line of defense, underwriters are expected to...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF): Within the Service Center of Key Investment Services (KIS), this individual is responsible for assisting the KIS Sales Force in achieving sales goals, customer service, business growth and client retention. This individual would be a primary contact for clients when their licensed representative is unavailable and assist in building customer loyalty and taking responsibility for customer satisfaction. ESSENTIAL JOB FUNCTIONS: Primary job functions would include accepting or assisting with daily activities including heavy trade volume requests from clients and sales force, timely and with a high degree of accuracy. Follow up on all order executions for payment and remittance as required. Accepting and processing of client account maintenance requests from the sales force and clients. Reviewing client requests, accounts and determining appropriate resolution. Recognize and report sales opportunities....