18 senior engagement manager jobs found

Location: 1000 South McCaslin Boulevard, Superior Colorado Hours: Monday- Friday 7:00am-4:30pm Location: This is a hybrid opportunity and will require minimally 2 days in office per week. Job Brief: Equipment Leasing Services is a division of Key's Technology, Operations & Services (KTOS) group and provides post-closing support for the Key Equipment Finance (KEF) line of business.  KEF provides tailored equipment lease and structured finance solutions for mid-to-large commercial, government and specialty finance clients.  The Senior Specialist will be responsible for servicing moderate to highly complex commercial leases/loans, secured, syndicated, or non-syndicated in accordance with credit approval, risk management and loan documentation. Responsible for providing superior client service, proactively driving the process, collaborating with line of business and third parties, and adhering to specific procedures to identify items/conditions to be satisfied....

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Role As a member of the Enterprise Marketing and Brand Engagement team, the Marketing Manager – Paid Media will report to the LOB Marketing Director and serve as the strategic lead for KeyBank's paid media programs across Consumer and B2B audiences. This role leads media strategy, people leadership, agency partnership, and cross-LOB coordination, ensuring media investments drive measurable brand and business results. This is a highly strategic role with broad visibility and influence, responsible for translating enterprise marketing goals into effective, measurable paid media programs while building strong team talent and modern media operations. Essential Functions & Responsibilities Media Strategy & Planning Develop the enterprise media strategy across Consumer and B2B campaigns, including channel mix, flighting, audience targeting, and budget allocation Lead annual and quarterly media planning...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 127 Public Square, Cleveland Ohio Market & Treasury Risk Management (MTRM) team, under the guidance of the Chief Market & Treasury Risk Officer, within the Risk Management organization is responsible for the second line of defense independent risk management for the market risk (banking book and trading book), liquidity risk and capital. MTRM oversees interest rate risk (IRR), liquidity risk, investment portfolio, derivatives hedging portfolio, and capital management activities. The team performs a broad range of analysis and provides independent perspective for business activities and strategies.  The individual in this role will report to the Sr. Director – Head of Capital and Liquidity Risk Oversight. The incumbent is responsible for providing leadership, governance, and independent oversight of the firm’s capital adequacy, capital planning, stress testing, risk weighted assets (RWA) and capital risk management activities. This role ensures compliance...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Description About the Job:   We are seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for KeyBank’s Branch & Contact Center channels. This role is pivotal in advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program. The successful candidate will provide strategic guidance and technical leadership for secure, seamless client experiences. Key Responsibilities: Leadership and Management: Act as SME for identity verification and authentication in Branch & Contact Center channels. Lead cross-functional coordination. CIAM Program Execution: Implement CIAM standards and orchestrate authentication flows within commercial banking and payments platforms. Fraud Detection & Risk Management: Define metrics for fraud detection and authentication performance. Analyze account takeover and...

Location: 227 West Monroe Street, Chicago Illinois Job Summary The Senior Fiduciary Advisor plays a pivotal role in delivering expert fiduciary guidance and strategic wealth planning to Ultra High Net Worth (UHNW) clients (net worth > $25MM) and their beneficiaries. As a senior member of the Family Wealth relationship management team, this individual leads the delivery of complex fiduciary services, ensuring compliance, innovation, and a premier client experience. The Senior Fiduciary Advisor serves as a key relationship steward, trusted advisor, and internal thought leader, driving excellence in fiduciary strategy and execution. Essential Functions Provide advanced fiduciary counsel as part of a comprehensive wealth management strategy. Navigate complex family dynamics and multigenerational planning needs with discretion and insight. Evaluate estate planning documents and legal instruments to ensure alignment with client objectives and evolving laws. Deliver...

Location: 127 Public Square, Cleveland Ohio Program Start: JULY 13, 2026 This intensive two-year experience is designed to cultivate future client-facing professionals in Commercial Banking, with a specialized focus in Payments. Participants begin with KeyBank’s Enterprise Analyst Training, followed by specialized Commercial Bank training and immersive, hands-on rotations. Those in the Payments Cohort develop expertise in treasury solutions and client engagement, laying the groundwork for a dynamic career in financial advisory within the payments space. What does our Enterprise Analyst Program offer? KeyBank’s Enterprise Analyst Program is a multi-week training program that facilitates the transition from college to a full-time career at Key. The program provides opportunities to learn about Key’s business and strategic pillars, learn about Key’s industry-leading employee benefits, engage in exciting networking events with Analysts across various teams, hear...

Location: 4224 Ridge Lea Road, Amherst New York JOB BRIEF (PURPOSE) The Regional Director (RD) of Planning & Investments – KPC (Key Private Client)) is responsible for driving financial planning engagement within the mass affluent segment. This position will manage key priorities of the financial planning practice, including, advisor development, coaching, delivering superior client experience and executing on firm’s planning engagement initiatives. RDs will also serve as in-house, solutions consultants, helping educate advisors on aligning solutions to client’s goals. In addition, RD will represent assigned territory as subject matter expert on financial planning & solutions, partner with other parts of the Key Wealth Management including but not limited to Private Client Advisors, KPB Planning Leaders, the CIO office and practice management and field-based Key Wealth Market and Region Leaders. Additional responsibilities include maintaining appropriate risk...

Location: 1 N Wacker Drive, Chicago Illinois The Tech Access Coordinator is a member of the corporate access team with a focus on Technology products within Equities. This is a hybrid position working across groups to run logistics and event management for Industry Executives across the technology sector, supporting the Tech Access Sales group, and Corporate Access and Research team. The expectation for this role is to have ownership of core Tech deliverables and be comfortable leading the project management side and the execution of our events. Primary responsibilities will be event coordination and logistics, internal and external compliance reporting, data management as well as minor administrative support for sales team. ESSENTIAL FUNCTIONS: Coordinate all analyst marketing, in-market events, schedule and maintain regular updates to the marketing pitch for all Tech Analysts with support of Associate team. Manage all industry leader logistics for Mosaic industry...

Location: 1301 Avenue of the Americas, New York New York Job Summary KeyBanc Capital Markets (KBCM) is a premier middle-market investment bank offering a full suite of advisory and capital markets solutions. The Investment Banking Associate plays a critical role in the execution of mergers and acquisitions (M&A), capital raising, and strategic advisory assignments. Associates are responsible for financial analysis, transaction execution, and client engagement, working closely with senior bankers and clients across a variety of industries. This role is ideal for professionals seeking a dynamic, team-oriented environment with significant responsibility and client exposure. Essential Functions Support the execution of M&A, equity, and debt capital markets transactions across multiple industry verticals. Build and maintain complex financial models, including discounted cash flow, comparable company, and precedent transaction analyses. Prepare client...

Location: 4910 Tiedeman Road, Brooklyn Ohio Lead a Data Security Operations team responsible for ensuring sensitive data is securely handled both within KeyBank’s environment and when shared with external parties. The team will be responsible for using sensitive data identification tools, data inventory reports, and data loss prevention tools to detect non-compliant handling of sensitive data, assessing and escalating the issue, and enabling data asset and engagement owners to appropriately secure their data. Team functions: Use the results of sensitive data discovery scanning on data center and cloud storage platforms to identify deviations from corporate data protection standards and work with data owners to resolve.  Review and approve remediation of non-compliance with data protection requirements in standards, at initial or escalated stages, depending on a platform. Review and approve variances against data protection requirements in Security and IT standards....

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Open to candidates within the United States. Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. About the Job (Job Brief) Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients.  Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new services to existing...

Location: 555 Patroon Creek Boulevard, Albany New York Job Summary The Lockbox Manager provides full leadership oversight for a lockbox operations shift performing critical payment processing activities, including mail extraction, exception handling, data transmission, item processing, reconcilement, and packaging. This role leads a team supporting Loan, Payment, and Operational Services (LPOS) and is accountable for delivering accurate, timely, and compliant execution of a core bank product offering. Given the direct impact to client relationships and revenue, the Lockbox Manager ensures all service level agreements (SLAs), internal controls, and performance standards are consistently met or exceeded while actively mitigating operational risk. This leader drives operational excellence through effective people management, performance monitoring, workflow optimization, and continuous improvement. The Lockbox Manager builds and develops a high‑performing team through...

Location: For Those Who Work At Home, Ohio Job Summary The Senior Audit Strategist will, under the general direction of management, be responsible for the development of sustainable audit strategies for the completion of the three phases of a risk review: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. During the course of a risk review, the Senior Audit Strategist will be asked to serve as the lead on some of the most complex reviews, while managing assigned staff and delivering feedback on performance. The Senior Audit Strategist may also participate on ad-hoc projects, ongoing risk intelligence activities and risk review related trainings. Essential...

Location: 127 Public Square, Cleveland Ohio Job Summary The Vice President, Public Sector will provide day-to-day execution of investment banking mandates (Debt Capital Markets and Public Finance opportunities) as well as support new business development initiatives. Essential Functions Revenue generation based on existing or new clients Leading teams of Associates and Analysts in the provision of financing services to clients as well as the creation and preparation of presentation and pitch materials; mentoring, coaching, and assisting in the development of Associates and Analysts in the Public Finance Group Managing and executing tasks encompassing comprehensive financial modeling and valuation analyses Analyzing the financial statements and operating metrics within KBCM’s Public Finance focus sectors to generate industry insights Developing a thorough understanding of the trends and competitive dynamics within the sector Understanding the financial impact of...

Location: For Those Who Work At Home, New York Job Summary The Senior Lead Auditor is responsible for coordinating and completing the three phases of a risk review: Planning, Fieldwork, and Reporting. This includes conducting walkthroughs, interacting with line of business personnel, testing and documenting internal controls, ensuring compliance with laws and regulations, drafting findings and reports, and identifying risks and controls across business functions. The role may also involve leading complex reviews, managing staff, providing feedback, and participating in ad-hoc projects, risk intelligence activities, and training. Essential Functions Conduct and document planning deliverables, testing, audit findings, and audit reports. Present information effectively using intermediate business writing skills. Prioritize and manage multiple assignments, communicate delays, and delegate tasks as needed. Lead or oversee stand-alone and integrated reviews or ad-hoc...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance...