166 jobs found

Location: 4910 Tiedeman Road, Brooklyn Ohio The mission of the Change Management process and team is to minimize the negative impact of technical Changes to the KeyCorp Production Environment. This is achieved by validating that all technical Changes are well planned and documented to avoid subsequent outages or incidents. The Change Management process facilitates approvals, scheduling and notification of all technical Changes within KeyCorp Production Environment. The primary responsibility of a Change Analyst is to review Change Records in various stages of the workflow and ensure compliance with Key processes and external regulatory requirements, working with Change Owners to adjust as needed.  Our ideal candidate will be intensely detail-oriented with excellent critical thinking and analytical skills, and a strong ability to multitask and pivot as needed.  Job Qualifications include: Some IT industry experience ITIL Foundations Certification or relevant job...

Location: 9500 Euclid Avenue - Cleveland, Ohio 44106 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). As part of the branch team in a hybrid platform role, the FWA works closely with branch leadership and teammates to prioritize high-impact activities, ensuring their time is used strategically to support branch performance. Success in this role depends on effective branch choreography—clear coordination among team members to ensure time is spent in alignment with business priorities and client needs. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial...

Location: 11 Main Street - Wakeman, Ohio 44889 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and...

Location: 8481 East Washington Street - Chagrin Falls, Ohio 44023 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). As part of the branch team in a hybrid platform role, the FWA works closely with branch leadership and teammates to prioritize high-impact activities, ensuring their time is used strategically to support branch performance. Success in this role depends on effective branch choreography—clear coordination among team members to ensure time is spent in alignment with business priorities and client needs. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary   Responsible for servicing assigned Construction portfolio consisting of a variety of products primarily for the Community Development Lending/Income Property Group/Institutional Real Estate Group/Healthcare Real Estate Line of Business. Primary draw functions are for non-owner occupied construction/interim loan servicing. Provide excellent communication with the lending staff and partners supported by the IPG/IRE/HC teams.  Client segment focus is local and regional private developers and some public companies. Independently manage all pre-closing review of construction documents and due diligence applicable to construction and risk management. Responsible for providing superior client service and expertise related to construction administration including draw processing, budgets, construction contractor documents, lien laws with ability to juggle multiple projects and levels of complexity. Strength and experience...

Location: 127 Public Square, Cleveland Ohio The Executive Assistant provides high-level administrative and operational support to the Head of Investor Relations and select senior leaders within the Finance organization. This role requires sound judgment, discretion, and the ability to independently manage priorities in a fast-paced, highly visible environment. The Executive Assistant serves as a trusted partner to leadership and plays a key role in coordinating across internal teams and external stakeholders The position involves regular interaction with Key’s Executive Leadership Team, the CEO’s Office, and external investors and analysts. Success in this role depends on strong relationship skills, accountability, and the ability to anticipate needs. Flexibility is important, as the role may require availability to support time-sensitive requests outside of standard business hours. Key Responsibilities: • Provide proactive, high-level administrative support to the Head...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Enterprise Data Quality team at KeyBank is seeking a highly motivated and detail-oriented Data Quality Senior Analyst to lead the daily operations within the data quality rule writing Coverage team.  The Coverage team ensures data assets at Key are supported by the appropriate data quality rules, through direct rule definition & implementation, as well as supporting partners throughout Key as they create and implement their own rules.  This is a foundational component of our Enterprise Data Quality Program. This role is essential to ensuring data is trustworthy and fit for its intended use across regulatory, analytics, AI, and reporting functions. The ideal candidate is a passionate data advocate with a strong understanding of banking processes, data quality principles, tools, and best practices paired with advanced SQL proficiency that is critical to effectively interrogating, validating, and monitoring...

Location: 166 Crocker Park Boulevard, Westlake Ohio Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing and investment solutions. The Relationship Manager is at the center of this client promise acting as the primary client advisor developing and implementing strategies based on the client's financial goals, and by coordinating with the extended KPB relationship team to execute and advise on the client's needs. The RM is responsible for serving high net worth clients in their existing book as well as collaborating with internal and external partners to acquire new and deepen existing Key Bank client relationships. Responsibilities Acts as the primary client advisor by recommending banking, borrowing and investment solutions that will help the client achieve their financial goals. Leads, coordinates, and assembles the extended advisory team, including trust, investment and...

Location: 127 Public Square, Cleveland Ohio KeyBanc Capital Markets KeyBanc Capital Markets (KBCM) is a leading corporate and investment bank providing capital markets and advisory solutions to dynamic companies capitalizing on opportunities in changing industries. Our deep industry expertise, broad capabilities and unique ideas are seamlessly delivered to companies across the Consumer & Retail, Diversified Industries, Healthcare, Industrial, Oil & Gas, Real Estate, Utilities, Power & Renewable Energy, and Technology verticals. With over 800 professionals across a national platform, KeyBanc Capital Markets has more than $55 billion of capital committed to clients and an award-winning Equity Research team that provides coverage on over 700 publicly traded companies. The summer analyst program provides an excellent opportunity for senior-level banker and client exposure and higher, immediate “hands-on” experience. About the Summer Analyst Program KBCM...

Location: 5900 St Clair Avenue - Cleveland, Ohio 44103 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our...

Location: 4910 Tiedeman Road, Brooklyn Ohio Training Schedule & Location : Training is conducted the 1st three weeks of employment. 100% on-site Monday – Friday  8am – 5pm ET Schedule & Shift after Training: Required in-office 2 days per week on Wednesday & Friday Monday – Thursday: 12:30pm - 9:00pm ET Friday: 8:00am - 4:30pm ET Every Other Saturday: 4 hours between 8:00am and 2:00pm ET All equipment is provided. Job Summary First-Party Recovery Collector is responsible for managing and recovering delinquent accounts that are still owned by the bank. This role involves contacting customers to resolve past-due balances, negotiating payment arrangements, and ensuring compliance with banking regulations and internal policies. The ideal candidate will demonstrate strong communication skills, empathy, and a commitment to helping customers find solutions to resolve their financial obligations. Individuals will spend 90% of their day on the phone...

Location: 127 Public Square, Cleveland Ohio Job Profile Summary Responsible for governing a team of underwriters as well as performing underwriting functions (player-coach).  As a player, supports the Business Development Officer (BDO) in conducting and producing an analysis of the prospect’s business, creates an approval package which includes financial modeling and structuring alternatives with recommendations to KBBC management team and ultimately to be used in seeking credit approval.  As a senior underwriter, strives to develop a “trusted advisor” relationship based upon knowledgeable advice and insights that is aligned with the Client’s’ or Prospect’s’ business or industry.   As a coach, oversees the prescreen and underwriting process as well as skill set development of each team player, assists as needed throughout the process and reviews all final packages.  As part of the first line of defense, underwriters are expected to consistently demonstrate a...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Business Banking Marketing Manager is responsible for developing and managing a team in building and executing marketing plans, initiatives and risk related tasks as assigned/as necessary. Supervises and directs marketing efforts for mid to large sized or moderately complex clients, prospects, territories, accounts, or internal relationships. The Marketing Manager may assist with developing and managing strategies that support line of business objectives. Responsibilities Demonstrated leadership across team; role model for others; likely directly manage others; willing to dissent from consensus Strategic thinker; ability to anticipate client needs; sees “big picture” within assigned LOB; knowledgeable on emerging technology and tactics Knows and leverages competition’s strategy and market trends; contributes materially to client strategy – anticipates needs Excellent writing skills; organizes material for...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary We are seeking a Software Engineer to support and enhance the Oracle Financial Crimes Platform (version 8.1.1), a mission‑critical system used to enable Anti‑Money Laundering (AML) detection, case management, and regulatory reporting. This role is responsible for ensuring the stability, compliance, and controlled evolution of the Oracle FCP 8.1.1 environment through strong engineering practices, disciplined production support, and close partnership with Financial Crimes Risk Management and AML Operations. The ideal candidate has hands‑on experience supporting Oracle‑based, batch‑driven platforms in highly regulated environments and understands the operational rigor required for financial crimes technology. Key Responsibilities Oracle FCP 8.1.1 Platform Support Provide engineering support for Oracle Financial Crimes Platform v8.1.1, including: Transaction monitoring outputs Alert generation and...

Location: 4900 Tiedeman Road, Brooklyn Ohio Reporting to the Manager of Investment Production and Support, the Commission Finance Analyst is responsible for overseeing the administration of incentive compensation activity and compensation payments to Key Investment Services Private Client Advisors (PCA) and Retail Private Client Bankers (PCB).   They will perform operational processes daily that include processing payments from various sources to the commission system and provide field support for commission reporting. Administer Key Investment Service compensation payments within multiple third-party systems. Review transactions daily, research questions and complete adjustments as needed, and interact with various insurances carriers. Complete end of month processing for Key Investment Services compensation. Reconcile system entries, resolve exceptions/outages and complete verification of compensation payout Collaborate with third party vendors on process development,...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Profile Summary The Senior Lead Analyst – SOX IT Governance serves as a key subject matter expert within the Financial Risk Governance team, supporting the execution, monitoring, and continuous improvement of the Bank’s Sarbanes‑Oxley (SOX) IT controls program. This role contributes advanced analytical and technical expertise to SOX IT governance activities, leads and performs complex Test of Design evaluations for IT General Controls (ITGCs) and application controls, and helps enhance the quality and consistency of SOX IT processes. The Sr. Lead Analyst collaborates with IT, business, risk, and audit stakeholders to ensure adherence to ICFR, COSO, PCAOB, and applicable IT control frameworks, while supporting leadership in strengthening the Bank’s IT control environment and governance practices. Job Description 1. SOX IT Program Governance Support Support execution of SOX IT governance processes, including program...

Location: 88 East Broad Street, Columbus Ohio Job Summary The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage, and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities. Essential Functions Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Profile Summary The Senior Lead Analyst – SOX Program Governance serves as a key subject matter expert within the Financial Risk Governance team, supporting the execution, monitoring, and continuous improvement of the Bank’s Sarbanes‑Oxley (SOX) Program. This role contributes advanced analytical expertise to program governance activities, conducts and leads complex Test of Design evaluations, and helps enhance the quality and consistency of SOX processes. The Senior Lead Analyst collaborates with business, finance, risk, and audit stakeholders to ensure adherence to ICFR, COSO, and PCAOB standards, while supporting leadership in strengthening the Bank’s control environment and governance practices. Job Description 1. SOX Program Governance Support Support execution of SOX governance processes, including program documentation, governance materials, and program reporting. Assist in coordinating cross‑functional...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Manager plays a key role in leading KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for managing a high-performance team that maintains and optimizes analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Manager leads cross-functional work product with analytics, operations, and technology teams to solve business problems, improve data quality, promote best practices in data usage, and drive strategy that aligns with business goals. Essential Functions Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM). Serve as a subject matter expert (SME) for assigned data domains and marts. Lead enterprise data quality efforts, including testing, validation, and documentation. Analyze large and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Commercial Credit Underwriter (1mm- 10mm commitments) is an individual contributor experienced in, and responsible for gathering, analyzing, and interpreting various types of credit information on existing and prospective customers to determine credit worthiness. While under supervision of Underwriting Team Leaders, the Commercial Credit Underwriter assists in structuring new requests for extensions of credit, as well as completing extensions, renewals and making recommendations for deteriorating credits while independently managing their workflow and communication with field partners. Commercial Credit Underwriter are responsible for assessing the degree of risk within a given business and recommending client credit solutions to maintain the bank's asset quality while ensuring compliance with credit policy and guidelines. Commercial Credit Underwriters are required to make loan decisions within an assigned lending...

Location: 10600 Harrison Avenue - Harrison, Ohio 45030 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business relationships and will serve as a...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary This position will oversee accounting functions, financial reporting, and ensure adherence with regulatory and accounting standards within our securities brokerage firm. The ideal candidate will bring strong technical accounting skills, along with proven abilities in analysis and problem-solving. Essential Functions Perform general ledger activities supporting the month-end/year-end closing process by preparing accurate journal entries and account reconciliations, collecting and reviewing required documents and supporting schedules for completeness, and coordinating with relevant teams to ensure all deadlines are met for a timely close. Work collaboratively on various cross-functional initiatives including, but not limited to, interactions with line of business management, operations, internal audit, risk management and compliance, accounting policy and research, and independent auditors. Help facilitate...

Location: 14006 Kinsman - Cleveland, Ohio 44120 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). As part of the branch team in a hybrid platform role, the FWA works closely with branch leadership and teammates to prioritize high-impact activities, ensuring their time is used strategically to support branch performance. Success in this role depends on effective branch choreography—clear coordination among team members to ensure time is spent in alignment with business priorities and client needs. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey....

Location: 1942 East 105th Street - Cleveland, Ohio 44106 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). As part of the branch team in a hybrid platform role, the FWA works closely with branch leadership and teammates to prioritize high-impact activities, ensuring their time is used strategically to support branch performance. Success in this role depends on effective branch choreography—clear coordination among team members to ensure time is spent in alignment with business priorities and client needs. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial...