76 jobs found

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Senior Associate enables informed business decisions by translating data into meaningful insights that drive operational efficiency, risk management, and growth within the Wealth organization at KeyBank. This role partners closely with business leaders, analytics teams, and technology partners to identify opportunities, address performance gaps, and support enterprise priorities through high‑quality data, analysis, and reporting. The Senior Associate ensures data reliability and consistency by supporting enterprise data quality standards and contributes to the evolution of analytics and AI capabilities that improve how the organization uses information. Through clear communication, impactful storytelling, and effective coordination of work within the team, this role helps deliver trusted, actionable insights while providing guidance and mentorship to junior team members....

Location: 127 Public Square, Cleveland Ohio Job Description Summer 2027 Risk Management Internship   If you are interested in more than one KeyBank Internship opportunity, please consider applying for your top 3 internship roles within 12 months to ensure you are not duplicating efforts and obtaining the best candidate experience.     Program Duration: MAY 26, 2024 – AUGUST 6, 2024      What does our Internship Program offer?  Key’s Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one’s full-time career to Key.   Interns are involved in a host of line of business specific projects that directly impact and benefit Key’s business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external...

Location: 127 Public Square, Cleveland Ohio Summer 2027 Analytics & Quantitative Modeling Internship      What does our Internship Program offer?   Key’s Enterprise Internship is a 10.5-week in-person program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one’s full-time career to Key.   Interns are involved in a host of line of business specific projects that directly impact and benefit Key’s business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key’s competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice  Analytics & Quantitative Modeling Overview:   Analytics & Quantitative Modeling...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Lead Analyst (QA) is a professional contributor within Controllership Quality Assurance (QA), responsible for supporting risk identification, issue management, and quality assurance activities across the Controllership organization. The role focuses on executing risk-based quality assurance reviews, identifying opportunities for process and control improvement, and helping ensure adherence to internal policies, regulatory expectations, and established governance practices. Operating independently while collaborating closely with business partners and QA team members, this role executes risk-based quality assurance reviews and testing activities across Controllership processes, identifies potential risks and issues, supports the development of sustainable solutions to strengthen the overall control environment, and assesses the effectiveness of controls and risk management practices. Key Responsibilities...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile - In office 3 days a week. Summary Are you the person who catches the extra space, missing comma, and typo everyone else misses? If so, good news. We're looking for a detail-obsessed proofreader to join our dynamic team of writers and designers. In this role, you'll ensure every piece of content is polished, accurate, on-brand, and ready for prime time. You'll review a variety of marketing and communications materials across all lines of business, including landing pages, emails, letters, digital ads, thought leadership content, social media posts, sell sheets, event materials and signage, user guides, and more. Our culture is collaborative, so you can expect to work with multiple stakeholders on every proofreading project and other duties as assigned. The proofreader we hire will successfully manage multiple projects with competing deadlines while maintaining an unwavering...

Location: 4910 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION: The AI-Ready Context Engineer/ Ontologist plays a critical role in designing and maintaining the enterprise information architecture essential for cataloging KeyBank’s data for self‑service understanding and enabling AI‑ready data and knowledge usage. This role defines and enforces standards for data modeling, taxonomy, semantic structures, and knowledge representation to ensure consistency, interoperability, and clarity across the organization. The AI-Ready Context Engineer/ Ontologist partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks, trusted analytics, and downstream consumption across business intelligence (BI), applied AI/ML, and Large Language Model (LLM) use cases. Success in this role requires the ability to translate complex theoretical concepts into scalable, governed information structures...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 3 days a week, 4910 Tiedeman Rd. About the Job The Campaign Strategy and Execution (CS&E) Delivery Team is responsible for implementing targeted 1:1 marketing programs across channels such as email, SMS, push, inbound, and direct mail. In this role, you will play an instrumental part in partnering with Key’s IT department (KTOS) and Line of Business partners to maintain and enhance data, marketing technology, and campaign management environments. This Marketing Consultant position is highly data-driven and technical , focused on leveraging advanced analytics, data modeling, and programming skills to optimize campaign performance. You will use query based tools to extract, transform, and analyze data, design scalable workflows, and support the cloud-based platforms like Adobe Experience Platform and Adobe Journey Optimizer. Essential Job Functions Partner with Marketing...

Location: 4910 Tiedeman Road, Brooklyn Ohio ESSENTIAL JOB FUNCTIONS Leads one or more cross functional IT project teams or workstreams on a program and ensure effective communication and collaboration among team members, including developers, analysts, testers, and system administrators; which may include directing third party resources as well as virtual teams. Orients members of the project team on the Standard Project Lifecycle Framework. Supports business case development; performs project registration/consolidation/prioritization as required; creates funding plan; and administers project pipeline checkpoints to drive delivery and mitigate/resolve bottlenecks. Develops and implement project plans specific to IT projects, including software development, infrastructure upgrades, and system implementations. Coordinates and oversees all aspects of IT project execution, including requirements gathering, solution design, development, testing, deployment,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid Hours: This team works between 8:00am & 8:30pm ET.   Monday- Friday. Hours:   8:00am - 5:00pm ET & 11:30am - 8:30pm ET at least once per week.   Will not have to work late shift until up & running independently.   Schedules are done monthly JOB BRIEF (PURPOSE) This is an intermediate position to support a highly performing, multi-process work team in the completion of consumer loan processing and servicing tasks related to loan origination; including documentation review, loan closing services and loan booking for Consumer Lending. The person filling this position will adhere to service levels and quality goals as well as departmental procedures. The incumbent will provide superior quality customer service while incorporating the essence of the Key Values. ESSENTIAL JOB FUNCTIONS Effectively manage simultaneous loan closing process in accordance with established procedures...

Location: 127 Public Square, Cleveland Ohio Location: Cleveland, OH or Buffalo NY; Cleveland OH, preferred. Hybrid Requirement (if within specific cities): Selected candidate resides in Key Bank footprint are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Open to those residing in the United States. Working within East coast hours required JOB BRIEF (PURPOSE) The Product Risk team within Commercial Bank is responsible for the governance and tactile execution of owning and managing risk, optimizing risk and return, and enabling sound growth with speed for the business. As part of this team, the Manager - Commercial Card and Merchant Risk has responsibility for assessing risk implications of new initiatives and enhancements to existing products, continuous...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 2 days a week Job Summary Sr Info Security Consultant provides technical expertise on the development and support of all activities, processes, and tools needed to protect information assets in accordance with KeyBank policies and standards. Essential Functions Implements holistic risk and control analysis including strategic mitigation planning and execution. Strong business/financial knowledge; in-depth understanding and interpretation of security policies, leading to security best practice implementation and recommendations. Utilize industry leading tools and solutions to enhance the security posture for the company; subject matter expert (SME) in one or more security/technology areas. Demonstrated presentation development; tailors the message as needed; comfortable presenting to all levels; strong writing skills; demonstrates creativity in articulating messages that...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Position Summary KeyBank is seeking a Salesforce Commercial Servicing & Onboarding Tech Lead to provide hands-on technical leadership for Commercial onboarding and servicing delivery squads. This role will own end-to-end technical design, build quality, and solution delivery for Salesforce Service Cloud and Experience Cloud platforms supporting Commercial Banking operations. This is a full-time technical leadership role focused on building durable internal Salesforce domain expertise and reducing dependency on contractor heavy delivery teams. The successful candidate will drive engineering excellence, lead technical discussions independently, set technical direction, and partner closely with business stakeholders, product owners, enterprise architecture, and operations teams. This role offers a path to team leadership as the team and delivery portfolio mature. About...

Location: 7400 Ridgewood Drive - Parma, Ohio 44129 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial...

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION SUMMARY: Manages and constructs investment portfolios in accordance with client investment goals and objectives. Advises clients on appropriate strategies and constructs and customizes portfolios according to client needs or preferences. Maintains a high level of collaboration with relationship team to provide effective strategies, solutions and optimal levels of service that exceeds client expectations. Position is expected to offer the complete breadth and depth of the Wealth Segment suite of capabilities. Position may manage Portfolio Advisor Associates and/or mentor less experienced Portfolio Managers. This position collaborates and performs as part of the relationship management team to assure that the Wealth Segment goals are met by executing the client strategy. ESSENTIAL JOB FUNCTIONS: Manage complex investment portfolios with discretionary authority, including advising, planning, and executing...

Location: 4910 Tiedeman Road, Brooklyn Ohio Program Start: JULY 12, 2027 What does our Enterprise Analyst Program offer? KeyBank’s Enterprise Analyst Program is a multi-week training program. For those still in college, the program facilitates the transition from college to a full-time career at Key. The program provides opportunities to learn about Key’s business and strategic pillars, learn about Key’s industry-leading employee benefits, engage in exciting networking events with Analysts across various teams, hear from members of the Executive Leadership Team, and receive relevant training ahead of starting in a full-time role. At the conclusion of the multi-week training program, Analysts will enter their Line of Business and begin working with their respective teams within a rotational program within a specific segment or full-time role. Continued development beyond the program is provided through mentorship opportunities with teammates across various...

Location: 127 Public Square, Cleveland Ohio Job Summary Advises clients on appropriate investment strategies and constructs and customizes portfolios according to client needs or preferences. Maintains a high level of collaboration with relationship team to ensure that investment advice is integrated with all aspects of clients' planning and personal goals. This position collaborates and performs as part of the relationship management team to ensure that organizational goals are met by providing effective advice, strategies, solutions and optimal levels of service that exceed client expectations. Meets or exceeds individual revenue growth goals by sourcing new opportunities, expanding existing client relationships, and contributing significantly to attaining team growth goals. Responsibilities Responsible for overall portfolio construction and investment strategy needs of clients. Reviews, monitors and modifies investment portfolio construction in accordance with...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Trust and Estate Analyst provides trust administration support and fulfils fiduciary responsibilities by providing basic trust administration for Key Private Bank (KPB) clients and their beneficiaries. While serving on the KPB Specialty Teams and within the relationship management team, collaborates effectively and provides insight and solutions to attract, retain and grow clients. Actively manages trust and agency accounts, in accordance with established policies and procedures to a high professional standard while managing fiduciary risk. Retains and deepens profitable client relationships within assigned revenue base. Where appropriate, may focus on an area of specialty trust expertise. Successfully identifies opportunities to enhance client relationships while using proper channel management. Essential Functions Works in partnership with a Trust and Estate Settlement Officer on assigned fiduciary and...

Location: 127 Public Square, Cleveland Ohio Job Summary The Consumer Bank Product Manager II leads a team responsible for the strategy, development, and performance of consumer banking products. This role is pivotal in driving profitability while maintaining a moderate risk profile. Essential Functions Lead a team in the design, development, and management of consumer banking products and services. Oversee product acquisition strategies, credit decisioning processes, and portfolio performance metrics. Collaborate with internal stakeholders to enhance product offerings and service delivery. Utilize industry research, competitive intelligence, and data insights to identify and target profitable client segments. Identify and resolve product and system inefficiencies that impact client acquisition and relationship deepening. Manage vendor relationships to support product delivery and innovation. Coach, mentor, and develop team members to achieve performance goals and...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 127 Public Square, Cleveland Ohio Job Summary The Vice President, Public Sector will provide day-to-day execution of investment banking mandates (Debt Capital Markets and Public Finance opportunities) as well as support new business development initiatives. Essential Functions Revenue generation based on existing or new clients Leading teams of Associates and Analysts in the provision of financing services to clients as well as the creation and preparation of presentation and pitch materials; mentoring, coaching, and assisting in the development of Associates and Analysts in the Public Finance Group Managing and executing tasks encompassing comprehensive financial modeling and valuation analyses Analyzing the financial statements and operating metrics within KBCM’s Public Finance focus sectors to generate industry insights Developing a thorough understanding of the trends and competitive dynamics within the sector Understanding the financial impact of...

Location: 1435 Warren Road - Lakewood, Ohio 44107 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients...

Location: 4000 Linden Avenue - Dayton, Ohio 45432 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB helps new and existing clients achieve confidence in their financial wellness by assessing their financial needs, gathering and documenting client data, and offering appropriate products and services. PCBs identify products and services to meet client needs and refer to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage or Business Banking. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We...

Location: 2130 Hilliard Rome Road - Hilliard, Ohio 43026 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB helps new and existing clients achieve confidence in their financial wellness by assessing their financial needs, gathering and documenting client data, and offering appropriate products and services. PCBs identify products and services to meet client needs and refer to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage or Business Banking. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial...

Location: 175 S 3rd Street, Columbus Ohio THIS POSIITON CAN BE FILLED AS RELATIONSHIP MANAGER OR SR. RELATIONSHIP MANAGER BASED ON SELECTED INIDIVIDUALS SKILLS/EXPERIENCE. Job Summary Serves as the Relationship Manager and Financial Advisor to clients, introducing a full range of core banking products, differentiated capabilities and comprehensive solutions to meet client needs and exceed customer service expectations. This role is focused on acquiring new relationships as well as managing and growing existing relationships. Our bankers are expected to demonstrate strong risk management acumen including credit, operational and compliance risks to act as first line of defense in adhering to KeyBank's profitability standards and moderate risk profile. Responsibilities Serves as the Trusted Financial Advisor and Business Partner to clients, and functions as the Commercial Banking client "expert" and the primary contact for most client related matters Drives a focused...