189 jobs found in Buffalo, NY

Location: 3134 Bailey Avenue - Buffalo, New York 14215 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their...

Location: 726 Exchange Street, Buffalo New York Job Summary The Business Banking RM Serves as the relationship manager and financial advisor to clients, introducing a full range of core Business Banking products, differentiated capabilities, and comprehensive solutions to meet client needs and exceed customer service expectations. This role focuses on acquiring new relationships and managing and growing existing client relationships. Our bankers are expected to demonstrate strong risk management acumen, including credit, operational, and compliance risks, to act as the first line of defense in adhering to KeyBank's profitability standards and moderate risk profile. Essential Functions Serves as the trusted financial advisor and business partner to clients, functioning as the Business Banking client "expert" and primary contact for most client-related matters. Drives focused growth and business development by creating and maintaining a clear and holistic understanding...

Location: 726 Exchange Street, Buffalo New York Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing, and investment solutions. The Sr. KPB Relationship Manager (RM) is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating with the extended KPB relationship team to execute and advise on the client's needs. The Sr. RM is responsible for serving high net worth clients in their existing book as well as collaborating with internal and external partners to acquire new and deepen existing Key Bank client relationships. Essential Functions Acts as the primary client advisor by recommending banking, borrowing and investment solutions that will help the client achieve their financial goals. Leads, coordinates, and assembles the extended advisory team, including trust,...

Location: 726 Exchange Street - Buffalo, New York 14210 Job Summary The Sr Merchant Business Banking Sales Advisor serves as integral member of the Key Merchant Services Core Business Banking sales teams in assigned districts. With a focus on growing client relationships with payment and card processing needs, the Business Advisor assists as part of the Core Business Banking client's trusted advisor team for solutions in order to develop, manage and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities. Responsibilities Acquires new merchant services relationships through prospecting external sources within the Core Business Banker's assigned...

Location: 1675 Walden Ave - Cheektowaga, New York 14225 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our...

Location: 1675 Walden Ave - Cheektowaga, New York 14225 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their...

Location: 4050 Seneca Street - West Seneca, New York 14224 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our...

Location: 320 Orchard Park Road - West Seneca, New York 14224 Job Summary The Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The MLO is expected to develop referrals as a means to grow Key's home lending business and client base. The MLO is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality. Essential Functions Prospect home lending business to build and develop new client loan originations and relationships. Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines. Provide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisions...

Location: 320 Orchard Park Road - West Seneca, New York 14224 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their...

Location: 4224 Ridge Lea Road, Amherst New York Job Summary The Post Closing Specialist is responsible for reviewing, auditing, and finalizing mortgage loan files after closing. This role ensures that all documentation is complete, accurate, and compliant with investor and regulatory requirements. The Specialist works closely with internal departments, title companies, and investors to resolve post-closing issues and ensure timely delivery of loan packages. Essential Functions Review closed loan files for completeness and accuracy. Ensure compliance with FNMA, FHLMC, GNMA, FHA, VA, and private investor guidelines. Audit loan documents to meet federal and state regulations including RESPA, TILA, HOEPA, and QM. Submit final loan packages to investors and track post-closing conditions. Communicate with internal teams and external partners to resolve discrepancies. Maintain accurate records in loan origination systems. Monitor and meet investor shipping deadlines....

Location: 4224 Ridge Lea Road, Amherst New York Working at KeyBank is an opportunity to join a company that is committed to your success! We offer our teammates the skills, mentoring and training needed to meet their career goals and better serve our clients. Hours: Monday - Friday 8:00 am – 4:30 pm ET (with a rotation of one late day-up to 8pm EST -every few months) Location: During training, this position will be a hybrid opportunity. At least 2 days in office per week is required once training is completed. JOB SUMMARY Provide expert support for Retirement and HSA services through phone-based transaction processing and client assistance, ensuring regulatory compliance and exceptional customer service. ROLES AND RESPONSIBILITIES - Process and maintain Retirement/HSA transactions accurately and efficiently in line with procedures and regulatory requirements. - Respond to telephone inquiries from both internal and external clients with a...

Location: 4224 Ridge Lea Road, Amherst New York We are not your typical Collections team! At KeyBank, we pride ourselves on being client advisors. We appreciate our business clients, and our team excels at offering professional and courteous service to them. KeyBank offers you the ability to see career path advancement, on the job training and a variety of benefits including medical, dental, 401K and more. Equipment is provided.  Customer skills are essential to success in this role. Training Hours & Location:   Training is 100% on-site for the 1st 3-weeks of employment at our office in Amherst NY.  Hours are from 8:00am to 5:00pm ET, Monday – Friday. Location after Training: This role is Hybrid - requiring 2 days in the office each week, after training. Regular Hours: Monday - Thursday between 8:00am & 9:00pm ET Friday 8:00am to 4:30pm ET Every other Saturday from 8:00am to 12:00pm ET JOB SUMMARY Engage with business clients via phone to...

Location: 4224 Ridge Lea Road, Amherst New York Location - This role is Hybrid, requiring a minimum of 2 scheduled days in-office each week Hours: Monday-Friday from 8:00am-5:00pm Overview: The Tax Reporting/Unclaimed Funds Operations team is responsible for enterprise-wide Tax Reporting and Unclaimed Funds governance and related operational processes. Essential Job Functions: Construct appropriate and professional communications as necessary. Research/respond to email requests and phone inquiries from clients, branches and other internal departments Assist with Quest and Sub product changes-client inquiries Assist with IRA/Health Savings Account transaction discrepancy report review/resolution Assist Retirement Reporting System daily balancing Contribute ideas for process and service improvement opportunities; champion and support improvement initiatives Independently perform diverse functional tasks with minimal supervision and a high level of...

Location: 4224 Ridge Lea Road, Amherst New York We are not your typical Collections team! At KeyBank, we pride ourselves on being client advisors. We appreciate our clients, and our team excels at offering professional and courteous service to them. KeyBank offers you the ability to see career path advancement, on the job training and a variety of benefits including medical, dental, 401K and more. In this role, you will spend 90% of your day on the phone, helping our clients to bring their accounts to active and offer solutions. Location: Hybrid - Amherst NY - In-office 2 days per week (Wednesday and Friday) once training is completed. Training: Onsite for the first 3 weeks. Monday- Friday 8am-5pm Hours: Monday - Friday between 8:00am - 9:00pm ET This team also works every other Saturday from 8:00am - 12:00pm ET.   Equipment is provided. JOB SUMMARY A Specialist on the Commercial Collections team engages with commercial clients via phone to...

Location: 4224 Ridge Lea Road - Amherst, New York 14226 Job Summary The Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The MLO is expected to develop referrals as a means to grow Key's home lending business and client base. The MLO is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality. Essential Functions Prospect home lending business to build and develop new client loan originations and relationships. Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines. Provide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisions...

Location: 4224 Ridge Lea Road - Amherst, New York 14226 ABOUT THE JOB (JOB BRIEF): The Loan Delivery Specialist reports to the Post Closing Manager is responsible for the review, audit and timely delivery of all first mortgage loans to FNMA/FHLMC, GNMA, and Private Investors.   This position will work closely with the secondary marketing trade desk on loan pooling and delivery instructions to the FNMA/FHLMC/GNMA and private Investors.   In addition, the Loan Delivery specialist will work closely with underwriting, processing and closing to remedy documentation, processing and compliance issues prior to delivery and loan purchase. ESSENTIAL JOB FUNCTIONS: • Coordinate and oversee preparation and delivery/pooling of all loans allocated for delivery to FNMA/FHLMC/GNMA and for all Private Investors. • Set priorities based upon trade/commitment delivery dates. • Monitor status daily of loans delivered/shipped but not yet purchased. • Coordinate the delivery of collateral to the...

Location: 4224 Ridge Lea Road, Amherst New York JOB BRIEF (PURPOSE) Assist in the management of a portfolio of pass rated “exit,” criticized, classified, non-performing and or charged off credit relationships.  Minimize charge-offs and maximize recoveries by collaboratively developing and implementing cogent workout, restructuring and/or exit plans.  Develop positive relationships with customers, line of business personnel and internal and external professionals.  Negotiate skillfully, fairly and ethically with customers and other constituencies.  Communicate clearly.  Adhere to all corporate compliance guidelines.  This position reports to the Commercial Workout Manager.   ESSENTIAL JOB FUNCTIONS Manage and/or assist in the management of a loan portfolio including SBA loans and/or other government guaranteed loans to mitigate risk, consisting of deals with aggregate balances equal to or less than $250,000 with moderate complexity and potential for...

Location: 4224 Ridge Lea Road, Amherst New York ABOUT THE JOB (JOB BRIEF ) SBA Eligibility Officers are responsible for reviewing Key Bank’s Small Business applications for adherence to the SBA’s requirements assuring that the agency guarantee can be enforced. The position will serve as a subject matter expert on the SBA’s Standard Operating Procedures (SOP) and a point contact for the underwriting and closing teams. Additional responsibilities include ensuring that all required loan conditions are sufficient and properly documented and in compliance with SBA and bank policy. ESSENTIAL JOB FUNCTIONS Responsible for reviewing new credit application packages for adherence to credit policy and SBA requirements and determination of appropriate due diligence necessary to ensure proper eligibility compliance Review financial statements and all other relevant financial analysis, as well as non-financial data, to develop a concise and focused analytical foundation...

Location: 4224 Ridge Lea Road, Amherst New York Job Summary The Mortgage Sales Support Officer (MSSO) will be responsible for supporting Home Lending Loan Officers (both Home Lending Center and Field-based) with the day-to-day operations and sales activities of residential mortgage lending. This individual will support all geographical areas and/or HLC Loan officers centrally and will serve in a liaison capacity with both internal partners and external clients. Essential Functions Assemble application data, and submit complete package to processing/set up Assist in the day-to-day processing, document tracking and gathering/forwarding of all required documents as it relates to mortgage originations Acts as a liaison between the Loan Officer, the client and operations partners to ensure a seamless process Prioritize and route incoming sales calls, as well as any customer correspondence Primary liaison with all levels of origination/support staff, Key employees, and...

Location: 4455 Transit Road - Williamsville, New York 14221 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to in-person branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team in-person through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business...

Location: 5173 Sheridan Drive - Williamsville, New York 14221 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to in-person branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team in-person through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business...

Location: 2066 George Urban Boulevard - Depew, New York 14043 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving...

Location: 2429 Military Road - Niagara Falls, New York 14304 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day,...

Location: 800 Main Street - Niagara Falls, New York 14301 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to in-person branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team in-person through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business...