135 jobs found in Strongsville, OH

Location: 6912 Pearl Road - Middleburg Heights, Ohio 44130 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business relationships and will serve...

Location: 18324 Bagley Road - Middleburg Heights, Ohio 44130 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their...

Location: 6424 Royalton Road - North Royalton, Ohio 44133 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally,...

Location: 4910 Tiedeman Road, Brooklyn Ohio This is a hybrid position; following successful completion of required training, the role offers work-from-home flexibility with a mandatory in-office presence two days a week. Typical schedule is Monday through Friday 8AM to 5PM. Position Summary The senior specialist, Client Resolution – Credit Bureau & FCRA is responsible for reviewing, investigating, and resolving credit bureau reporting disputes in accordance with the Fair Credit Reporting Act (FCRA) and related regulatory requirements. Disputes may be received directly or indirectly from clients, credit bureaus, the Small Business Financial Exchange (SBFE), or other internal and external channels. This role conducts detailed research across multiple banking and accounting systems to determine reporting accuracy, documents findings, and provides responses to the client’s disputes in writing. While not client-facing, the position plays critical role in delivering...

Location: 4910 Tiedeman Road, Brooklyn Ohio At KeyBank we are looking for passionate team members with a desire to innovate and think digital first; your objectives will be focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision, enhancing processes, and improving the client experience. This is a fast moving, high-energy environment where the right individual can make a difference on the client experience. Team members will be responsible for leading a team of digital professionals and working with support partners to define and implement a comprehensive vision, strategy and roadmap. Responsible for developing goals/objectives and measuring against the business objectives while partnering to build reporting/analytics to support ongoing efforts. Develop a highly engaged team of skilled digital professionals; develop and nurture an analytical and digital fluency within the team to drive business curiosity and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Under general administrative direction, the Compliance Analyst uses knowledge and skills obtained through training, experience, and/or specialized education to conduct onsite branch inspections and related compliance reviews.  This role requires regular travel and focuses primarily on evaluating supervisory systems, physical office settings, records and documentation, and conducting employee interviews to assess adherence to firm policies and procedures, as well as applicable federal and state regulations. The Compliance Analyst is responsible for thorough documentation of inspection activities and clear communication of results to business and compliance stakeholders. About Key Investment Services LLC KIS is a retail dual registered fully disclosed introducing broker/dealer and investment adviser that is non-banking affiliate of KeyBank National Association and a subsidiary of KeyCorp, a federally registered...

Location: 4910 Tiedeman Road, Brooklyn Ohio ESSENTIAL JOB FUNCTIONS Leads one or more cross functional IT project teams or workstreams on a program and ensure effective communication and collaboration among team members, including developers, analysts, testers, and system administrators; which may include directing third party resources as well as virtual teams. Orients members of the project team on the Standard Project Lifecycle Framework. Supports business case development; performs project registration/consolidation/prioritization as required; creates funding plan; and administers project pipeline checkpoints to drive delivery and mitigate/resolve bottlenecks. Develops and implement project plans specific to IT projects, including software development, infrastructure upgrades, and system implementations. Coordinates and oversees all aspects of IT project execution, including requirements gathering, solution design, development, testing, deployment,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 3 days a week. About the Job: Work at the direction of the Marketing Manager with strategy development, deployment, and tracking/reporting digital personalization and testing programs. Essential Job Functions: Builds and sustains excellent working relationships with colleagues, clients and partner organizations. Collaborates with internal cross-functional partners to produce measurable outcomes.  The Digital Marketing & Operations team collaborates across the Enterprise to use the Adobe suite for marketing strategies and campaigns. Support the marketing manager and Enterprise Marketing department in all aspects of Adobe and the martech stack. Collaborate across teams to ensure efficient use of Adobe for marketing delivery to clients. Works directly with the marketing manager to develop, build and deploy programs including: program strategy, creative development, testing,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid, in office 2 days a week at 4910 Tiedeman Rd, Brooklyn, OH. Job Summary This position provides critical infrastructure support to internal and external banking applications, vital to the success of KeyBank.  This role provides support for KeyBank infrastructure including Harness.io Internal Developer Platform, GitLab Continuous Integration, Continues Deployment, and Google and Kubernetes cloud environments. Candidates should have experience in connecting with and managing highly available, redundant, and security environments. This position will include solutioning and code deployment for an array of technologies and configuration items that support to KeyBanks IT infrastructure. Essential Functions Contribute to the design, delivery, automation, and support of infrastructure services and solutions; partners cross-functionally to come up with solutions. Partner with IT/Infra...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Provides advanced deployment and support of enterprise software solutions, digital intelligence (monitoring and observability), and cloud platforms. Leads efforts in continuous integration, testing, delivery, and configuration management. Collaborates across departments, mentors junior engineers, and influences adoption of modern DevOps practices. Essential Functions Participate in cross-functional design activities at the department level, ensuring code is built with long-term maintainability and scalability in mind. Translate CI/CD and release automation needs into scalable solutions that enable teams to modernize their development and deployment processes. Mentor junior engineers on automation, observability, and continuous delivery concepts; lead by example in implementing DevOps best practices. Contribute to Agile project lifecycle by working within iterative development cycles, user stories, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Leader Enterprise Architect owns the vision, principles, standards, and processes that guide the purchase, design, and deployment of critical technology at Key across the application architecture, business architecture, and infrastructure architecture areas. Essential Functions Define implementation architectures for Key's top projects based on the business needs and the reference architecture for Key. Define critical business strategy and strategic domain architecture with the technology delivery teams. Assist in the review and approval of the architecture for all critical delivery projects. Understand technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job: As part of the Marketing Strategy and Planning team within Key’s Enterprise Marketing Organization, this position will report to the Marketing Manager aligned to Enterprise Brand marketing activities. The Marketing & Strategy Team works across the Enterprise to consult, plan, and implement marketing campaigns for Consumer and B2B products and services. This position will assist with development, deployment, and tracking/reporting of Enterprise Brand marketing strategy and planning deliverables. Our culture is collaborative, so you can expect to work with multiple stakeholders on every project. Essential Functions: Assists in building marketing programs across lines of business and seeks innovative marketing opportunities that support the overall marketing strategy. Builds and sustains excellent working relationships with colleagues, vendors, and partner organizations, and effectively works across...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The HLC Loan Officer assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The HLC LO is expected to develop referrals as a means to grow Key's home lending business and client base. The HLC LO is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality. Responsibilities Prospects home lending business to build and develop new client loan originations and relationships and new originations. This can include developing internal referral relationships as well as developing external centers of influence to refer home lending opportunity Originate and process 1-4 family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines. Responsible...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Role As a member of the Enterprise Marketing and Brand Engagement team, the Marketing Manager – Paid Media will report to the LOB Marketing Director and serve as the strategic lead for KeyBank's paid media programs across Consumer and B2B audiences. This role leads media strategy, people leadership, agency partnership, and cross-LOB coordination, ensuring media investments drive measurable brand and business results. This is a highly strategic role with broad visibility and influence, responsible for translating enterprise marketing goals into effective, measurable paid media programs while building strong team talent and modern media operations. Essential Functions & Responsibilities Media Strategy & Planning Develop the enterprise media strategy across Consumer and B2B campaigns, including channel mix, flighting, audience targeting, and budget allocation Lead annual and quarterly media planning...

Location: For Those Who Work At Home, Ohio JOB DESCRIPTION: The AI-Ready Knowledge Architect plays a critical role in designing and maintaining the enterprise information architecture essential for cataloging KeyBank’s data for self‑service understanding and enabling AI‑ready data and knowledge usage. This role defines and enforces standards for data modeling, taxonomy, semantic structures, and knowledge representation to ensure consistency, interoperability, and clarity across the organization. The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks, trusted analytics, and downstream consumption across business intelligence (BI), applied AI/ML, and Large Language Model (LLM) use cases. Success in this role requires the ability to translate complex theoretical concepts into scalable, governed information structures that drive adoption...

Location: 127 Public Square, Cleveland Ohio Job Summary  Reporting to the Senior Manager, ALM Data & Analytics, the candidate is responsible for the data management and analysis surrounding Asset Liability Management (ALM).  The successful candidate should have database querying and data transformation expertise and experience dealing with complex and large data sets from multiple sources. The candidate will develop deep understanding of the ALM framework and should have working knowledge of ALM concepts such as liquidity, interest rate risk (IRR) and/or funds transfer pricing (FTP). This role will provide the analyst with comprehensive exposure to the different functions of interest rate risk such as scenario analysis and modeling. This position requires strong analytical skills, attention to detail and strong collaboration and problem-solving across Finance, various Lines of Business (LOB), Finance Division’s Financial Planning and Analysis (FP&A) Finance...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Senior Analyst supports the preparation, analysis, and governance of the FR 2052a Liquidity Monitoring Report. This role is designed to flex across data-quality execution and regulatory interpretation, with specific emphasis determined by team needs. The analyst will act as both a hands-on contributor during production and a key support partner for data accuracy, regulatory consistency, and exam readiness. Core Responsibilities  Act as a preparer during FR 2052a production cycles Support variance, trend, and reasonability analysis Partner cross-functionally with Treasury, Technology, Data Enablement, and upstream data owners Contribute to a well-controlled, sustainable reporting process Support audit, exam, and regulatory readiness activities Qualifications & Skills Bachelor’s degree in Finance, Accounting, Information Systems, Data Analytics, or related field Experience supporting regulatory reporting, risk,...

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION SUMMARY: Manages and constructs investment portfolios in accordance with client investment goals and objectives. Advises clients on appropriate strategies and constructs and customizes portfolios according to client needs or preferences. Maintains a high level of collaboration with relationship team to provide effective strategies, solutions and optimal levels of service that exceeds client expectations. Position is expected to offer the complete breadth and depth of the Wealth Segment suite of capabilities. Position may manage Portfolio Advisor Associates and/or mentor less experienced Portfolio Managers. This position collaborates and performs as part of the relationship management team to assure that the Wealth Segment goals are met by executing the client strategy. ESSENTIAL JOB FUNCTIONS: Manages investment accounts of a large and complex nature with discretionary latitude for advising, planning and executing...

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: Monday- Friday 9:00am-6:00pm Location: This is a hybrid opportunity at Patoon Creek or Tiedeman Job Description The Real Time Payments (RTP) & Wire Transfer Services team oversees the end-to-end processing, investigation, and scheduling of both domestic and international payments throughout Key’s network. This team collaborates with internal departments as well as external consumer and commercial clients to guarantee precise and prompt RTP and wire transactions using the Dovetail Payments Platform (EPP). This position is particularly crucial as it requires in-depth expertise in payment products and related applications. The primary focus will be on providing top-notch production support, coordinating various workflows, and handling first-level escalations. The individual will serve as a subject matter expert, offering guidance, training, and support to the Real Time Payments & Wire Transfer Services...

Location: 4900 Tiedeman Road, Brooklyn Ohio Position Title: Lead Finance Analyst Department: Finance Enablement Reports To: Finance Director Location: 4900 Tiedeman Rd, Cleveland, OH (hybrid - 3 days/week) Job Brief The goal of Finance Enablement is to empower finance teams with the tools, data, processes, and strategic support needed to deliver best-in-class financial services across the organization. The Lead Finance Analyst within Enablement’s newly established Finance Data & Reporting Strategy team will play a critical role in helping the Finance Enablement team achieve this goal by helping to set and execute Finance’s data and reporting strategy. The Lead Finance Analyst will have the opportunity to contribute to high-impact projects and strategic initiatives that span the entire Finance organization, collaborating across teams to re-establish guiding principles for our financial dimensions (e.g., ledger accounts, cost centers, products), shaping the...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The role involves reviewing balance sheets and income statements, investigating general ledger variances, participating in month-end close processes, reconciling accounts, managing accruals, acting as liaison between Financial and Servicing Operations, ensuring GAAP compliance, and completing audit requests. Essential Functions Review Balance Sheet and Income Statement for reasonableness. Research and understand causes of variances within general ledger. Participate in month-end close process through analysis, review, identification of errors or inconsistencies, corrections where appropriate. Understand and interpret both manual general ledger entries and subsystem interface entries from various operations groups. Reconcile or review select general ledger accounts. Establish, monitor and adjust accruals or amortization entries where appropriate. Perform research for inquiries concerning recorded...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Open to candidates within the United States. Within the KeyBank footprint highly preferred Hybrid Requirement (if within specific cities): If the selected candidate resides within KeyBank footprint, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. JOB BRIEF (PURPOSE)   Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients.  Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new...

Location: 4900 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 2 days a week Job Summary Associate Software Engineers assist in the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Develops clean, maintainable, testable code for work assigned. Actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Takes direction and embraces mentorship and training from senior engineers. Demonstrates active learning regarding industry trends regarding banking and technology. Learns and follows recommended information security standards when developing code. Assists in testing and evaluating new and emerging technologies during the selection process. Utilizes technical documentation, specifications, and project artifacts when developing code. Embraces and follows established standards and best...

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB BRIEF   Support KPB’s Institutional Advisor team through the identification and production of client-facing materials and organization of sales support for Segment and Field sales professionals in order to grow KPB’s Institutional investment revenue.  This includes, but is not limited to:  responding to requests for proposals (RFPs), creating new business and/or product presentations, developing collateral marketing and educational materials, sales prospect vetting, maintaining RFP database, assisting with client experience initiatives, and event planning.  Position Key and KPB Institutional Services in the most favorable manner to attain the highest possible win rates.   ESSENTIAL JOB FUNCTIONS   Create content, edit, and publish projects such as responses to requests for proposals, new business and/or product presentations,  pitch books, and collateral materials within established deadlines to support the KPB...