Full time
KeyBank
Overland Park, KS
Location: 11501 Outlook Street, Overland Park Kansas Job Summary Under the direction of the Senior Vice President of Servicing and Business Development, this position is responsible for directing the management team responsible for the performance of the Institutional Servicing portfolio. This role ensures that all regulatory, investor guidelines, and internal policies and procedures are met while delivering the highest level of service to clients and rating agencies. Essential Functions Lead and supervise the management team responsible for off-balance commercial real estate portfolios through regular in-office engagement, fostering collaboration, mentoring, and alignment across departments to ensure consistent execution and team development Oversee the Portfolio Services Warehouse team and Conversions department Ensure compliance with regulatory, investor, and internal servicing guidelines Monitor work output and service levels to maintain high standards for...