36 business banking senior relationship manager jobs found

Location: 4910 Tiedeman Road, Brooklyn Ohio Remote work available for candidates who do not reside near one of the listed work locations. If qualified candidate resides near one of the listed work locations, there is a hybrid requirement (2+ days in office). Job Summary This role offers the opportunity to join a well‑established, growing Real Estate Institutional Capital Group team that is recognized for its leadership in commercial lending and lead Agent role in RE syndication market.  The Senior Servicing Officer is responsible for servicing an assigned portfolio of commercial real estate loans, primarily supporting the Real Estate Institutional Capital Group Line of Business, including non‑owner occupied and interim loan structures. The role provides end‑to‑end servicing support, portfolio administration, and related client services for a sophisticated client base that includes public and private REITs, real estate private equity firms and advisors, and...

Location: 127 Public Square, Cleveland Ohio Job Summary The Native American Financial Services Group (NAFS) provides a variety of financial solutions to the Native American Community.  Tailored solutions often call for multiple disciplines within the KeyBank and Key Banc Capital Markets teams to come together to bring the capacity of Key to the client in the most effective and efficient manner.  This position is responsible for managing all aspects of the NAFS portfolio of tribal clients, including underwriting loans and other credit products for complex tribal governments and their business enterprises working with legal counsel to review and structure loan documentation, ongoing credit monitoring and analysis, and covenant compliance.  The Portfolio Manager must understand all aspects of each client's governmental operations and multiple enterprise businesses, including gaming and casino businesses.  A strong understanding of fund accounting, GASB and GAAP financing...

Location: 175 S 3rd Street, Columbus Ohio Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing, and investment solutions. The Sr. KPB Relationship Manager (RM) is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating with the extended KPB relationship team to execute and advise on the client's needs. The Sr. RM is responsible for serving high net worth clients in their existing book as well as collaborating with internal and external partners to acquire new and deepen existing Key Bank client relationships. Essential Functions Acts as the primary client advisor by recommending banking, borrowing and investment solutions that will help the client achieve their financial goals. Leads, coordinates, and assembles the extended advisory team, including trust,...

Location: 130 W 2nd Street, Suite 1950, Dayton Ohio Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing, and investment solutions. The Sr. KPB Relationship Manager (RM) is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating with the extended KPB relationship team to execute and advise on the client's needs. The Sr. RM is responsible for serving high net worth clients in their existing book as well as collaborating with internal and external partners to acquire new and deepen existing Key Bank client relationships. Essential Functions Acts as the primary client advisor by recommending banking, borrowing and investment solutions that will help the client achieve their financial goals. Leads, coordinates, and assembles the extended advisory team, including trust,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Provides support for designated Asset Recovery Group Relationship Manager(s) and Support Staff.  Works within a Regional Team committed to overall excellence in effectively assessing and mitigating risk in all aspects of the client relationship, including loan and deposit accounts.  Work will focus on large, complex multi-million dollar relationships. ESSENTIAL JOB FUNCTIONS Prepares thorough underwriting, credit presentations, Asset Quality Reports, MAP reports and term sheets of restructures, identifying key weaknesses, appropriate risk rating and accrual status (using applicable risk rating tools like 2DRR), root cause analysis, mitigation plans and rationale, financial analysis, detailed collateral analysis (including enterprise valuations as necessary), applicable modeling and forecasting, key objectives and other underwriting issues.   Assists in ongoing monitoring of credits in their portfolio and assesses...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Consumer Bank Checking Acquisition & Marketing Analytics team is looking for a Business Analytics Manager to drive consumer household and checking portfolio growth. This role is for a player coach – someone who is equally comfortable mentoring analysts and personally pitching in to build out the campaign files, dashboards, and account and program valuations needed to enable the business to operate. This person will lead campaign strategy and audience design, checking and household growth forecasting, marketing spend forecasting for a multi-million dollar annual budget, and performance analytics that enable the business to connect marketing spend to measurable outcomes. This person will also lead the construction of business cases for the Checking Business and Performance Marketing teams covering new products, services, capabilities, and marketing channels. The ideal candidate excels at building customer segmentation based...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Fair and Responsible Banking (FARB) Team Lead is a member of the Compliance team within Compliance Risk Management and supports FARB leadership in executing the Fair Lending Program. The Team Lead is responsible for leveraging advanced data analysis, leveraging AI-enabled analytics and business intelligence tools to quantify and/or assess risk as well as identifying, escalating, and mitigating FARB related risks through monitoring activities and manual file reviews. The Team Lead will collaborate closely with the FARB Analytics Team to interpret regression model outputs, statistical analyses, and data-driven insights to identify potential FARB risks. The role will lead corresponding file examination reviews, develop testing worksheets, conduct reviews, and identify opportunities to automate file review processes to improve scalability, consistency, and insight generation while guiding analysts throughout...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 30100 Chagrin Blvd, Pepper Pike Ohio Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing, and investment solutions. The Sr. KPB Relationship Manager (RM) is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating with the extended KPB relationship team to execute and advise on the client's needs. The Sr. RM is responsible for serving high net worth clients in their existing book as well as collaborating with internal and external partners to acquire new and deepen existing Key Bank client relationships. Essential Functions Acts as the primary client advisor by recommending banking, borrowing and investment solutions that will help the client achieve their financial goals. Leads, coordinates, and assembles the extended advisory team, including trust,...

Location: 219 South Main Street, Akron Ohio Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing, and investment solutions. The Sr. KPB Relationship Manager (RM) is at the center of this client promise, acting as the primary client advisor, developing and implementing strategies based on the client's financial goals, and coordinating with the extended KPB relationship team to execute and advise on the client's needs. The Sr. RM is responsible for serving high net worth clients in their existing book as well as collaborating with internal and external partners to acquire new and deepen existing Key Bank client relationships. Essential Functions Acts as the primary client advisor by recommending banking, borrowing and investment solutions that will help the client achieve their financial goals. Leads, coordinates, and assembles the extended advisory team, including trust,...

Location: 127 Public Square - Cleveland, Ohio 44114 ABOUT KEYBANK REAL ESTATE CAPITAL KeyBank Real Estate Capital is one of the nation's leading commercial real estate finance platforms, offering a full range of debt and equity solutions for multifamily and commercial properties. Our Commercial Mortgage Group (CMG) is a top-tier FHA lender with a proven track record of originating and servicing FHA-insured healthcare loans across the country. We are committed to delivering exceptional client service while maintaining a disciplined, risk-conscious approach to every transaction. JOB BRIEF (PURPOSE) The FHA/HUD Deputy Chief Underwriter – LEAN is a player-coach role responsible for both individual production and team leadership. This position is expected to independently underwrite complex FHA-insured healthcare transactions — including large portfolios and single-asset loans — while also managing, coaching, and overseeing Senior Underwriters and the broader FHA...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Product Manager II is responsible for the strategic planning, development, and management of a portfolio of banking products and services. This role plays a key part in defining business strategies, driving product innovation, and ensuring profitability and performance across multiple channels. The Product Manager II collaborates with cross-functional teams and senior leadership to plan, develop, implement and measure product and sales initiatives to increase overall product portfolio performance across all channels while enhancing the client experience, ensuring regulatory compliance, and maintaining a competitive edge in the market. Essential Functions Design, develop, and enhance product portfolios that meet client needs and align with business goals. Maintain and communicate a 1-3-5 year product roadmap. Recommend pricing strategies, value propositions, and product positioning. Monitor and report...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Enterprise Data Quality team at KeyBank is seeking a highly motivated and detail-oriented Data Quality Senior Analyst to lead the daily operations within the data quality rule writing Coverage team.  The Coverage team ensures data assets at Key are supported by the appropriate data quality rules, through direct rule definition & implementation, as well as supporting partners throughout Key as they create and implement their own rules.  This is a foundational component of our Enterprise Data Quality Program. This role is essential to ensuring data is trustworthy and fit for its intended use across regulatory, analytics, AI, and reporting functions. The ideal candidate is a passionate data advocate with a strong understanding of banking processes, data quality principles, tools, and best practices paired with advanced SQL proficiency that is critical to effectively interrogating, validating, and monitoring...

Location: 127 Public Square, Cleveland Ohio Job Summary The Associate, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the Associate, Portfolio Management is responsible for ongoing credit monitoring and risk rating for a portfolio of corporate clients with a complexity profile commensurate to experience (primarily participation in other bank's syndicated deals), reviewing legal documentation, and assisting product partners in cross-selling additional bank products. This...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Senior Associate enables informed business decisions by translating data into meaningful insights that drive operational efficiency, risk management, and growth within the Wealth organization at KeyBank. This role partners closely with business leaders, analytics teams, and technology partners to identify opportunities, address performance gaps, and support enterprise priorities through high‑quality data, analysis, and reporting. The Senior Associate ensures data reliability and consistency by supporting enterprise data quality standards and contributes to the evolution of analytics and AI capabilities that improve how the organization uses information. Through clear communication, impactful storytelling, and effective coordination of work within the team, this role helps deliver trusted, actionable insights while providing guidance and mentorship to junior team members....

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Compliance Risk Analytics & Reporting Officer supports the development, execution, reporting, and continuous improvement of Key's Compliance Risk Assessment and Compliance Monitoring Programs. This position assists in the identification, assessment, monitoring, and reporting of compliance risks through a combination of compliance expertise, risk management knowledge, data analytics, and reporting capabilities. The role partners closely with Compliance, Technology, GRC, Internal Audit, Operational Risk, and business stakeholders to improve compliance risk transparency, strengthen governance reporting, enhance monitoring effectiveness, and support enterprise risk management objectives. The position is responsible for supporting executive and committee reporting, maintaining compliance risk information, performing data analysis and reporting activities, identifying emerging risks and trends, and assisting...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Business Technology Manager utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of KeyBank's Debit Card Technology platform. This role requires strong vendor relationship management capabilities, partnering closely with third-party technology providers, payment processors, and card network partners to drive strategic alignment and ensuring consistent service delivery while holding vendors accountable to contractual obligations, service level agreements, and production stability standards. Essential Functions Manage a technology portfolio generally aligned to the Debit Card domain, including core debit processing platforms, card management systems, vendor tools, and enterprise data integration services supporting debit card operations....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Agriculture (AG) Group is a specialty lending group at KeyBank with expertise in providing financing to a broad spectrum of AG borrowers such as farms, ranches, dairies, a wide range of crop producing borrowers, as well as commercial borrowers which process and package crops and AG related products.  Portfolio Managers and Underwriters are responsible for underwriting and financial analysis, diligence, loan structuring, collaborate with the sales teams, and are responsible for portfolio monitoring of the AG book.  Size of relationship ranges from small farms to large, syndicated loan transactions. The VP, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Consumer Bank Product Segment Manager leads a team responsible for the strategy, development, and performance of consumer banking products. This role is pivotal in driving profitability while maintaining a moderate risk profile. The Manager leverages market research, data analytics, and cross-functional collaboration to deliver innovative, client-focused solutions. This position partners closely with analytics, underwriting, technology, and marketing teams to ensure products and services align with client needs and business objectives. Essential Functions Lead a team in the design, development, and management of consumer banking products and services. Oversee product acquisition strategies, credit decisioning processes, and portfolio performance metrics. Collaborate with internal stakeholders to enhance product offerings and service delivery. Utilize industry research, competitive intelligence, and data...

Location: 127 Public Square, Cleveland Ohio JOB BRIEF (PURPOSE) Credit Portfolio Management (CPM) is Credit Risk’s centralized analytics area, partnering with key stakeholders throughout the Bank to strengthen Credit decision-making, portfolio risk management, and strategic planning. This role is responsible for leading quantitative analysis and portfolio research efforts, developing insights from internal and external data, and communicating actionable recommendations to senior leaders regarding emerging risks, portfolio performance, industry trends, and credit migration dynamics. ESSENTIAL JOB FUNCTIONS Lead quantitative analysis of portfolio performance, risk concentrations, emerging risks, and credit migration trends across Key's commercial credit portfolios. Develop insights and recommendations through analysis of internal and external data sources, including portfolio performance data, economic indicators, industry trends, and peer benchmarking. Lead...

Location: 127 Public Square, Cleveland Ohio Location: Cleveland, OH or Buffalo NY preferred. Hybrid Requirement (if within specific cities): Selected candidate resides in Key Bank footprint are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. JOB BRIEF (PURPOSE) The Governance Manager – Credit & Lending serves as a key member of the first line Risk team within the Commercial Bank, with responsibility for executing and overseeing governance activities related to the Commercial lending portfolio, including Middle Market and Financial Sponsor relationships. The role is accountable for establishing, managing, and enhancing governance processes that support sound credit risk management, regulatory readiness, and effective portfolio oversight. This includes partnering closely with...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Consumer Bank Checking Acquisition & Marketing Analytics team is looking for a Senior Analyst to play a pivotal role in driving new consumer household and checking portfolio growth. This is a hands-on role for someone developing their career in business analytics who is eager to learn and ready for marketing campaign and forecast ownership. This Senior Analyst will own segmentation, forecasting, and reporting for a variety of Direct Mail campaigns aimed at booking new customers and deepening existing relationships. They will also play a critical role in building out new strategies that are unlocked from new technology, like Pre-Approval campaigns and personalized pricing tests. This person will build campaign files, develop and maintain critical reporting dashboards, support audience segmentation strategy, and contribute to marketing spend forecasts. The ideal candidate is proficient in SQL, has experience...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Business Analytics Senior Associate applies advanced tools and technical expertise to deliver actionable insights that drive strategic decisions. By conducting complex analyses, mapping processes, and creating impactful data visualizations, they identify trends and recommend solutions to business challenges. The role involves direct collaboration with executive leadership across business units, technology, operations, and finance, ensuring clear and effective communication with all stakeholders. Success in this role requires strong business acumen, critical thinking, industry insight, trend recognition, and the ability to anticipate business needs. Essential Functions Independently deliver moderate to more complex analyses and reports; Work with large datasets – using standard tools such as Python, Hadoop, R, SQL, SAS and Google Cloud – to solve business problems; Analyze and resolve anomalies discovered when...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Asset Recovery Group’s Forecasting and Analytics team is responsible for forecasting asset quality and delivering insights to senior leadership, including the KBNA Board and key Risk Committees. This role plays a critical part in supporting asset quality remediation efforts, loan allowance processes, and enterprise-wide financial forecasting. Support Asset Recovery Group initiatives. Essential Functions Develop and maintain asset quality forecasts to support senior leadership decision-making Prepare high-quality presentations and reporting materials for executive audiences, including Board and Risk Committees Contribute to the Asset Quality Review (AQR) process through data analysis and reporting Partner with ARG Senior Managers to support remediation strategies across assigned portfolios Collaborate closely with Senior ARG Managers, Consumer Credit Quality teams, and the Finance/ALLL team Identify,...