3 customer service jobs found

Location: 1 N Wacker Drive, Chicago Illinois Position Location Policy General Location: Southfield, MI or Chicago, IL required. Covering the Michigan and Chicago portfolio. Hybrid Requirement (if within specific cities): If the selected candidate resides near KeyBank office (non-branch location), they are expected to work on-site 2 days per week. Hours: 8-5pm EST/CST Job Summary As an integral member of the Commercial Bank team, this role collaborates to acquire, expand, and retain business clients. The position serves as the first point of contact for customer service needs, inquiries, or problems, ensuring clients receive a full and effective client experience. Essential Functions Collaborate with partners to expand and retain business and commercial clients Own maintenance of deposit, loan and cash management services to fully meet the needs of existing clients including project completion and tracking (e.g....

Location: 1 N Wacker Drive, Chicago Illinois Job Summary The Underwriting Manager – Commercial (CMBS, IP) provides daily management, oversight and direction for all underwriting activities for CMBS, Investor Placement, and Debt Fund mortgage loans. This role facilitates the diligence of off-balance sheet real estate transactions, ensuring alignment with internal and market risk parameters and partners closely with internal teams, clients, and external stakeholders to deliver high-quality execution aligned with business objectives. Essential Functions Demonstrated proficiency in commercial real estate underwriting, including CMBS, Life Insurance Company and Debt Funds and provide underwriting expertise when needed. Mentor, inspire, and motivate teammates while demonstrating professionalism, mutual respect, and collaboration. Thrive in a dynamic, fast-paced work environment and positively influence team performance. Maintain internal underwriting and deal assignment...

Location: 1 N Wacker Drive, Chicago Illinois Job Summary The Manager, CMBS Pricing and Agency Execution serves as a senior market-facing specialist responsible for the pre-screening, structuring, and pricing of commercial real estate loan opportunities for conduit and SASB CMBS executions. This role requires deep expertise in rating agency methodologies, credit enhancement analysis, and capital markets pricing to ensure KeyBank's loan originations are competitively structured, accurately priced, and aligned with current market conditions. The Manager, CMBS Pricing and Agency Execution partners closely with national production managers, commercial mortgage bankers, the CMBS Pricing Desk, and KeyBanc Capital Markets to deliver timely and actionable market intelligence that drives informed origination and execution decisions.   Essential Functions • Screen new CMBS loan opportunities from national production managers and commercial mortgage bankers, reviewing transactions...