22 department lead jobs found

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The team supports end‑to‑end commercial loan closing and servicing activities, providing operational support across Middle Market, Commercial & Industrial (C&I) Lending, Agribusiness, and Real‑Estate‑Secured transactions. The group is responsible for executing and managing moderately complex commercial loans from approval through closing and post‑closing servicing, ensuring all work is completed in accordance with credit approval, risk management standards, and loan documentation requirements. This role reports to the Commercial Operations Department leader for Middle Market Loan Fulfillment and plays a critical role in supporting business growth while maintaining strong risk and compliance controls. Lead Service Officers within the team are responsible for either closing or servicing moderately complex commercial loans, both real estate and non‑real‑estate secured. Service Officers are expected to...

Location: 8481 East Washington Street, Chagrin Falls Ohio Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. ERSMs prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and Home Lending Market Leader) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home...

Location: 6716 Pittsford Palmyra Road, Fairport New York Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. ERSMs prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and Home Lending Market Leader) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home lending...

Location: 4910 Tiedeman Road, Brooklyn Ohio Training: Minimally for the first 30 days. On-site attendance is required. Additional training may be required, and you may be requested onsite. Location: Hybrid opportunity requiring minimally 2 days in office once training is completed. Wednesday and a day of your choice. Hours: Monday - Friday 8:00am-5:00pm Job Brief (Purpose) The Lead Specialist, Commercial Lien Group serves as a subject matter expert responsible for managing complex collateral servicing activities that support KeyBank’s risk mitigation and lien control efforts. This role acts as an internal control point by ensuring collateral is properly perfected and released in compliance with KeyBank policies, departmental procedures, and applicable state and county requirements. The Lead Specialist supports multiple loan portfolios, provides guidance and back-up to team members, and maintains high standards for quality, accuracy, and productivity....

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Brokerage & Capital Markets Lead Operations Analyst assists Key Investment Services (“KIS”) New Accounts, Annuities, and Cashiering and KeyBanc Capital Markets (“KBCM”) Account Services with short and long-term assignments during high volume and staff shortages. The Operations Analyst assists in special projects, desk coverage and workflow processes, including review of desktop procedures. Additionally, the Operations Analyst analyzes and recommends solutions, working with manager to evaluate and implement.  Assignments or projects could involve direct contact with management, and Lines of Business. Essential Functions Assist in covering open desks for the areas noted above due to absence in operationally high risk areas. Desk coverage could include, but is not limited to, opening/maintaining accounts, processing customer check deposits, confirming settlement instructions, updating cost basis, processing...

Location: 127 Public Square, Cleveland Ohio Position Summary The Capital Management group is seeking an intellectually curious and driven individual as a Lead Treasury Analyst to support various strategic and analytical objectives of the team. The Capital Management group within Corporate Treasury department is responsible for assessing the bank's capital adequacy, optimizing capital levels, and strategically managing capital consistent with desired target levels. The team is undergoing exciting enhancements to its analytical capabilities that support the capital planning and stress testing processes. The Lead Treasury Analyst will design and develop analytical tools, increase agility and automate stress testing processes, and contribute analysis supporting prudent capital management strategies while ensuring we meet risk management objectives and regulatory requirements. Core Responsibilities Capital Adequacy & Stress Testing Support the...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile - In office 3 days a week. Job Summary Provides advanced deployment and support of enterprise software solutions, digital intelligence (monitoring and observability), and cloud platforms. Leads efforts in continuous integration, testing, delivery, and configuration management. Collaborates across departments, mentors junior engineers, and influences adoption of modern DevOps practices. Essential Functions Participate in cross-functional design activities at the department level, ensuring code is built with long-term maintainability and scalability in mind. Translate CI/CD and release automation needs into scalable solutions that enable teams to modernize their development and deployment processes. Mentor junior engineers on automation, observability, and continuous delivery concepts; lead by example in implementing DevOps best practices. Contribute to Agile project lifecycle by working within...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: This position is Mobile by Design (Hybrid) in Brooklyn, OH or Amherst, NY - working two days in office a week Training: 100% on-site for the first 6 weeks Hours: Monday-Friday 8:00am-5:00pm, Rotate 11:00am-7:30 pm shift 2x/month, 8:00-6:00pm on first and last day of month Position Summary The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance.     Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under moderate supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary: Manage a portfolio of pass rated “exit,” criticized, classified, non-performing and or charged off credit relationships. Minimize charge-offs and maximize recoveries by collaboratively developing and implementing cogent workout, restructuring and/or exit plans. Develop positive relationships with customers, line of business personnel and internal and external professionals. Negotiate skillfully, fairly, and ethically with customers and other constituencies. Communicate clearly. Adhere to all corporate compliance guidelines. Shadow accounts on the line that require workout advice. This position reports to a Loan Workout Team Lead and/or the Loan Workout Regional Manager. Job Description Manage a loan portfolio including SBA loans and/or other government guaranteed loans with moderate complexity and potential for adversarial litigation. Review and analyze loan documentation, financial statements...

Location: 4224 Ridge Lea Road, Amherst New York JOB DESCRIPTION Leads credit underwriting oversight for the Small Business Credit Underwriting Campus, ensuring compliance with credit policy, underwriting standards, operational procedures, and regulatory requirements. Oversees the accurate and timely assignment of customer risk ratings using BOT technology and manages quality assurance programs to ensure adherence to credit, regulatory, and operational policies. Drives workflow and process improvements to enhance efficiency and client experience while maintaining strong risk discipline. Prepares and delivers monthly reporting to monitor productivity, turnaround times, staff performance metrics, and compliance with credit policy and regulatory requirements. Provides leadership to a team (currently) four direct reports. ESSENTIAL JOB FUNCTIONS Develop and execute quality assurance (QA) testing, analysis, and reporting to ensure Small Business credit approvals comply...

Location: 127 Public Square, Cleveland Ohio *** Vice President, Portfolio Management (Commercial) team is growing! *** Position will be hybrid 3+ if selected individual is within 30 miles of a Key Office (non-branch); Otherwise, position may be remote. Job Summary The VP, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new, occasionally complex, credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the VP, Portfolio Management is responsible for ongoing credit monitoring and risk rating for a portfolio of corporate clients...

Location: 1000 South McCaslin Boulevard, Superior Colorado Job Summary The VP, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new, occasionally complex, credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the VP, Portfolio Management is responsible for ongoing credit monitoring and risk rating for a portfolio of corporate clients with a complexity profile commensurate to experience (primarily participation in other bank's syndicated deals with a small number of Left Lead deals), reviewing legal documentation, and assisting...

Location: 11501 Outlook Street, Overland Park Kansas Job Summary The Financial Systems Analyst I is responsible for a variety of loan servicing activities including loading and de-converting loans, auditing ARM (Adjustable-Rate Mortgage) loans, processing ARM notices, and maintaining system data. The role involves project participation, ensuring alignment with business strategy, and supporting compliance with regulatory and internal policies. This position will also assist managers with new loan setup and loan research functions. Essential Functions Perform system updates for loan transactions (assumptions, modifications, waivers, partial releases). Input loan data into servicing systems via manual entry or bulk upload. Conduct quality control audits on new loan setups and monitor accuracy. Audit ARM loans and scheduled vs. actual loan balances per procedures. Create and update ARM indices; process ARM notices. Collaborate with internal departments to resolve...

Location: 4910 Tiedeman Road, Brooklyn Ohio SUMMARY The Marketing Operations team serves multiple functions within KeyBank’s Marketing Department to enable the successful implementation marketing programs for all of KeyBank’s lines of business and client segments. The Marketing Systems Coordinator position is an individual contributor role and is responsible for ensuring that marketing policies and procedures are in alignment with risk and compliance guidelines and that all marketing materials are adequately reviewed before going to market. This role also includes the upkeep and maintenance of the Adobe Workfront platform. ESSENTIAL JOB FUNCTIONS Update WorkFront Access and maintain proper documentation within the tool shared drive of the access. Train individuals as WorkFront access is provided/troubleshoot errors as they occur. Receives requests through internal Workfront tool for Admin updates to fields, reporting, build of new flows, certificate...

Location: For Those Who Work At Home, Ohio Job Summary This position involves prospecting, identifying, developing, structuring, and closing project finance/leasing and energy equipment transactions with assigned accounts and a geographical territory. The Key Equipment Finance (KEF) Clean Energy Vertical focuses on providing financing for renewable generation opportunities sourced through developer partners. The renewable generation markets in scope include renewable energy assets including photovoltaic (PV) solar, fuel cells, renewable natural gas, energy storage, EV and EV charging infrastructure, combined heat and power ("CHP"), as well as energy efficiency and energy conservation and carbon reduction/recapture measures. Projects typically include some form of Power Purchase Agreement ("PPA") which is then monetized to provide the funds (inclusive of Investment Tax Credits, state incentives/grants, and other tax benefits) necessary to construct the associated project....

Location: 4224 Ridge Lea Road, Amherst New York Training: Onsite for the first 3 weeks; 8:00am-5:30pm Location: Hybrid: In Office Wednesday and Friday’s (Starting 3/1/26 it will be Wednesday and Thursdays in office) Hours: Monday- Friday from 8:00am-4:30pm ABOUT THE JOB (JOB BRIEF): The Lead Specialist is responsible for overseeing the financial and administrative processes when a borrower’s consumer or commercial collateral is deemed a total loss by an insurance provider. This role involves handling both inbound and outbound calls related to total loss secured accounts, while actively managing tasks across the repossession, remarketing, and insurance teams. As an evolving position, it also includes participating in projects, adapting to new procedures, and supporting the development and implementation of updated processes. This position is part of the repo team and could involve supporting other established processes in addition to the projects etc.....

Location: 1200 Abernathy Road NE, Atlanta Georgia Job Summary This role offers the opportunity to join a well‑established, growing Real Estate Institutional Capital Group team that is recognized for its leadership in commercial lending and lead Agent role in RE syndication market.  The Lead Servicing Officer is responsible for servicing an assigned portfolio of commercial real estate loans, primarily supporting the Real Estate Institutional Capital Group Line of Business, including non‑owner occupied and interim loan structures. The role provides end‑to‑end servicing support, portfolio administration, and related client services for a sophisticated client base that includes public and private REITs, real estate private equity firms and advisors, and commercial real estate owners, with additional focus on specialized healthcare property financing for hospitals and senior housing owners and operators. This position independently manages all pre‑closing and pre‑boarding...

Location: 4910 Tiedeman Road, Brooklyn Ohio Class Start Date: May 18th Training Schedule:   Monday thru Friday – 8 am EST to 5pm EST  Shift schedules after training : Must be available to work Monday – Friday.   Full time shifts may range between 9 am EST to 9 pm EST   This role requires on-site training for five months. Once all training, coaching, and development requirements are successfully completed, the role will be designated as fully remote.  Job Summary   We are seeking a client-focused, curious Inbound Customer Service Specialist to support our business clients across a range of products, services, and online banking platforms with technical navigation.  This role is key to delivering meaningful, solution-oriented interactions that build trust and long-term relationships for our business clients.  Essential Functions   Deliver exceptional client experience through inbound calls and chats with professionalism, empathy, and...

Location: 127 Public Square, Cleveland Ohio Job Profile Summary Responsible for governing a team of underwriters as well as performing underwriting functions (player-coach).  As a player, supports the Business Development Officer (BDO) in conducting and producing an analysis of the prospect’s business, creates an approval package which includes financial modeling and structuring alternatives with recommendations to KBBC management team and ultimately to be used in seeking credit approval.  As a senior underwriter, strives to develop a “trusted advisor” relationship based upon knowledgeable advice and insights that is aligned with the Client’s’ or Prospect’s’ business or industry.   As a coach, oversees the prescreen and underwriting process as well as skill set development of each team player, assists as needed throughout the process and reviews all final packages.  As part of the first line of defense, underwriters are expected to consistently demonstrate a...

Location: For Those Who Work At Home, Maine Job Summary The Dealer Relationship Manager III is responsible for developing, managing, and expanding a large portfolio of wholesale commercial credit products for automotive dealers, serving as a trusted advisor and industry expert. This role leads in business development, credit structuring, and performs risk management efforts, while collaborating with internal partners to deliver tailored financial solutions, ensure compliance, and drive long-term client growth and profitability. Essential Functions Develop, expand and manage portfolios of wholesale commercial credit products to automotive dealers. Serves as trusted advisor to auto dealer clients and prospects functioning as the dealer finance industry expert. Possesses firm understanding of industry-specific commercial lending products, including floor plan, real estate and construction financing, working capital term loans, acquisition financing, and equipment loans...

Location: 1000 South McCaslin Boulevard, Superior Colorado The position will be responsible for managing a portfolio of loan facilities associated with the Specialty Finance Lending (“SFL”) portfolio, as assigned by the SVP Head of Originations, and will include facilitating a range of operational activities relating to the on-going management; risk monitoring;  loan administration; account maintenance; and customer service.  Job responsibilities will involve taking a lead role on variety of operational activities (based on prior experience and skill level) and a supportive role on some business development activities in collaboration with the SFL business development team.  The operational activities will include facilitating and managing due diligence, transaction documentation, loan closing & booking,  advances/paydowns, interest and fee accruals and settlments; loan convenant and borrowing base compliance; performance monitoring; monthly servicer report reviews,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Hands-on, strategic leader to manage our Web Systems team (WebSphere), with a primary focus on WebSphere Application Server infrastructure. Applies technical expertise, operational leadership, and delivery skills to manage a team responsible for designing, implementing, and maintaining enterprise technology platforms. Leads a group of individual contributors and/or team leads with a broad depth of technology skills. Partners with peers and support functions to ensure reliable, secure, and scalable infrastructure aligned with enterprise standards and objectives. Essential Functions Build and lead a high-performing, inclusive team by attracting talent, supporting development, and fostering a collaborative and accountable culture. Manage vendor relationships including contract execution, performance oversight, and coordination of support and maintenance activities. Lead infrastructure projects of moderate to high...