20 senior engagement manager jobs found

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Location: 1000 South McCaslin Boulevard, Superior Colorado Hours: Monday- Friday 7:00am-4:30pm Location: This is a hybrid opportunity and will require minimally 2 days in office per week. Job Brief: Equipment Leasing Services is a division of Key's Technology, Operations & Services (KTOS) group and provides post-closing support for the Key Equipment Finance (KEF) line of business.  KEF provides tailored equipment lease and structured finance solutions for mid-to-large commercial, government and specialty finance clients.  The Senior Specialist will be responsible for servicing moderate to highly complex commercial leases/loans, secured, syndicated, or non-syndicated in accordance with credit approval, risk management and loan documentation. Responsible for providing superior client service, proactively driving the process, collaborating with line of business and third parties, and adhering to specific procedures to identify items/conditions to be satisfied....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of one or more lines of business or functions.​ Essential Functions Manages a technology portfolio of greater complexity and breadth that requires frequent interaction and collaboration across a number of groups and technologies and generally includes 1 or more critical applications. Utilize technology expertise, current industry knowledge and best practices, thought leadership and effective business partnerships to build, advocate for and maintain the technology strategy for one or more lines of business that delivers the business' strategic objectives and aligns to the enterprise's...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 127 Public Square, Cleveland Ohio Job Summary: The Regional Consultant, Special Services manages a book of business for institutional clients focused on custodial services, including management of benefit payments. This role partners with Institutional Advisors (IAs) and Philanthropic Consultants to deliver special servicing advice and solutions, supporting client expansion and acquisition across corporate, ERISA, government, and nonprofit markets. The Regional Consultant is responsible for complex custody relationships ensuring exceptional service delivery and proactive client management. Essential Job Functions Manage a portfolio of clients for custodial services, including benefit payments. Partner with Institutional Advisors on new special servicing opportunities in the markets (corporate, ERISA, government, and nonprofit).  Serve as regional sales support and client advisory support with travel required as needed. Support client expansion...

Location: 4224 Ridge Lea Road, Amherst New York JOB BRIEF (PURPOSE) The Regional Director (RD) of Planning & Investments – KPC (Key Private Client)) is responsible for driving financial planning engagement within the mass affluent segment. This position will manage key priorities of the financial planning practice, including, advisor development, coaching, delivering superior client experience and executing on firm’s planning engagement initiatives. RDs will also serve as in-house, solutions consultants, helping educate advisors on aligning solutions to client’s goals. In addition, RD will represent assigned territory as subject matter expert on financial planning & solutions, partner with other parts of the Key Wealth Management including but not limited to Private Client Advisors, KPB Planning Leaders, the CIO office and practice management and field-based Key Wealth Market and Region Leaders. Additional responsibilities include maintaining appropriate risk...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Consumer Bank Marketing Director is accountable for developing innovative marketing strategies and plans designed to achieve line of business revenue targets and business growth objectives for the Consumer Bank, serving as a strategic and consultative partner to line of business leaders. Establishes effective relationships with partners as well as coaching and developing team members to maximize performance and drive engagement. The Consumer Bank Marketing Director leads high performing teams and marketing efforts for large-sized clients, prospects, territories, accounts, or internal relationships. May work within an agile operating mode and oversees marketing strategy design, campaign execution, campaign delivery from end-to-end in partnership with multiple teams across the enterprise. Additionally, the Director is responsible for marketing operations, inclusive of risk and control management and procedures,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Description About the Job:   We are seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for KeyBank’s Consumer and Small Business channels. This role is pivotal in advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program. The successful candidate will provide strategic guidance and technical leadership for secure, seamless client experiences. Key Responsibilities: Leadership and Management: Act as SME for identity verification and authentication in Consumer and Small Business channels. Lead cross-functional coordination. CIAM Program Execution: Implement CIAM standards and orchestrate authentication flows within consumer banking and payments platforms. Fraud Detection & Risk Management: Define metrics for fraud detection and authentication performance. Analyze account takeover and...

Location: 1301 Avenue of the Americas, New York New York Program Duration: MAY 27, 2026 – AUGUST 7, 2026 What does our Internship Program offer? Key’s Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one’s full-time career to Key. Interns are involved in a host of line of business specific projects that directly impact and benefit Key’s business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key’s competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice. About the Equipment Finance Capital Markets Buy-Sell Int ernship Key Equipment Finance is...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Description About the Job:   We are seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for KeyBank’s Branch & Contact Center channels. This role is pivotal in advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program. The successful candidate will provide strategic guidance and technical leadership for secure, seamless client experiences. Key Responsibilities: Leadership and Management: Act as SME for identity verification and authentication in Branch & Contact Center channels. Lead cross-functional coordination. CIAM Program Execution: Implement CIAM standards and orchestrate authentication flows within commercial banking and payments platforms. Fraud Detection & Risk Management: Define metrics for fraud detection and authentication performance. Analyze account takeover and...

Location: 127 Public Square, Cleveland Ohio The Executive Assistant provides high-level administrative and operational support to the Head of Investor Relations and select senior leaders within the Finance organization. This role requires sound judgment, discretion, and the ability to independently manage priorities in a fast-paced, highly visible environment. The Executive Assistant serves as a trusted partner to leadership and plays a key role in coordinating across internal teams and external stakeholders The position involves regular interaction with Key’s Executive Leadership Team, the CEO’s Office, and external investors and analysts. Success in this role depends on strong relationship skills, accountability, and the ability to anticipate needs. Flexibility is important, as the role may require availability to support time-sensitive requests outside of standard business hours. Key Responsibilities: • Provide proactive, high-level administrative support to the Head...

Location: For Those Who Work At Home, Ohio Job Summary The Senior Audit Strategist will, under the general direction of management, be responsible for the development of sustainable audit strategies for the completion of the three phases of a risk review: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. During the course of a risk review, the Senior Audit Strategist will be asked to serve as the lead on some of the most complex reviews, while managing assigned staff and delivering feedback on performance. The Senior Audit Strategist may also participate on ad-hoc projects, ongoing risk intelligence activities and risk review related trainings. Essential...

Location: 100 Public Square, Cleveland Ohio Job Summary: The Regional Philanthropic Consultant manages a nonprofit book of business focused on larger clients, delivering specialized philanthropic advice and solutions across regional markets. This role partners with Institutional Advisors (IAs) on new nonprofit acquisition and client expansion, and collaborates with Special Service Consultant to provide custodial, reporting, and other specialized services. The Consultant is responsible for administering and advising on complex gifting strategies while also managing less complex nonprofit relationships in partnership with Institutional Advisors. Essential Job Functions Manage and retain a portfolio of large nonprofit clients, providing tailored philanthropic advice and solutions. Expand client relationships through consultative engagement and proactive solutions. Oversee existing complex nonprofit servicing relationships, coordinating with Institutional Advisors...

Location: 127 Public Square, Cleveland Ohio Job Summary The Project Manager leads and supports a diverse portfolio of small to mid-size projects, which usually impact a Line of Business (LOB) and/or functional areas and assists with strategic process improvement initiatives across the Institutional Bank. The position takes projects from planning through final implementation using standard project management, change management, risk management, and process improvement methodologies and concepts. Enables process improvement, promotes technology-driven solutions, and assists with training and communication across Institutional Bank. This role requires a hands-on approach to defining and clarifying processes whenever ambiguity exists, ensuring project teams have clear direction and consistent execution standards. The role partners closely with business leaders, IT, and cross-functional teams while maintaining a trusted-advisor relationship with stakeholders. The role is...

Location: 127 Public Square, Cleveland Ohio Job Summary The Vice President, Public Sector will provide day-to-day execution of investment banking mandates (Debt Capital Markets and Public Finance opportunities) as well as support new business development initiatives. Essential Functions Revenue generation based on existing or new clients Leading teams of Associates and Analysts in the provision of financing services to clients as well as the creation and preparation of presentation and pitch materials; mentoring, coaching, and assisting in the development of Associates and Analysts in the Public Finance Group Managing and executing tasks encompassing comprehensive financial modeling and valuation analyses Analyzing the financial statements and operating metrics within KBCM’s Public Finance focus sectors to generate industry insights Developing a thorough understanding of the trends and competitive dynamics within the sector Understanding the financial impact of...

Location: For Those Who Work At Home, New York Job Summary The Senior Lead Auditor is responsible for coordinating and completing the three phases of a risk review: Planning, Fieldwork, and Reporting. This includes conducting walkthroughs, interacting with line of business personnel, testing and documenting internal controls, ensuring compliance with laws and regulations, drafting findings and reports, and identifying risks and controls across business functions. The role may also involve leading complex reviews, managing staff, providing feedback, and participating in ad-hoc projects, risk intelligence activities, and training. Essential Functions Conduct and document planning deliverables, testing, audit findings, and audit reports. Present information effectively using intermediate business writing skills. Prioritize and manage multiple assignments, communicate delays, and delegate tasks as needed. Lead or oversee stand-alone and integrated reviews or ad-hoc...

Location: 127 Public Square, Cleveland Ohio Position Summary The Capital Management group is seeking an intellectually curious and driven individual as a Lead Treasury Analyst to support various strategic and analytical objectives of the team. The Capital Management group within Corporate Treasury department is responsible for assessing the bank's capital adequacy, optimizing capital levels, and strategically managing capital consistent with desired target levels. The team is undergoing exciting enhancements to its analytical capabilities that support the capital planning and stress testing processes. The Lead Treasury Analyst will design and develop analytical tools, increase agility and automate stress testing processes, and contribute analysis supporting prudent capital management strategies while ensuring we meet risk management objectives and regulatory requirements. Core Responsibilities Capital Adequacy & Stress Testing Support the...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance...

Location: For Those Who Work At Home, Ohio Job Summary The Senior Audit Strategist will, under the general direction of management, be responsible for the development of sustainable audit strategies for the completion of the three phases of a risk review: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. During the course of a risk review, the Senior Audit Strategist will be asked to serve as the lead on some of the most complex reviews, while managing assigned staff and delivering feedback on performance. The Senior Audit Strategist may also participate on ad-hoc projects, ongoing risk intelligence activities and risk review related trainings. Essential...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Hands-on, strategic leader to manage our Web Systems team (WebSphere), with a primary focus on WebSphere Application Server infrastructure. Applies technical expertise, operational leadership, and delivery skills to manage a team responsible for designing, implementing, and maintaining enterprise technology platforms. Leads a group of individual contributors and/or team leads with a broad depth of technology skills. Partners with peers and support functions to ensure reliable, secure, and scalable infrastructure aligned with enterprise standards and objectives. Essential Functions Build and lead a high-performing, inclusive team by attracting talent, supporting development, and fostering a collaborative and accountable culture. Manage vendor relationships including contract execution, performance oversight, and coordination of support and maintenance activities. Lead infrastructure projects of moderate to high...