Full time
KeyBank
Brooklyn, OH
Location: 4900 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Job Summary Join the Voice & Chat Automation / Contact Center Delivery group as Software Engineer on the Technology Servicing team! Be part of a team that is working on a major modernization effort in Contact Center AI. The Software Engineer will be responsible for development on a mission critical application within KeyBank. Essential Functions Independently develops clean, maintainable, testable code for work assigned; performs peer code reviews. Participates in the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Embraces mentorship and training from senior engineers. Provides continuous improvement ideas to reduce expenses and/or improve efficiency. Applies recommended information security standards when developing code and seeks to...