18 senior solution consultant jobs found

Location: 726 Exchange Street, Buffalo New York ***APPLICANTS CAN BE LOCATED ANYWHERE WITHIN THE KEYBANK FOOTPRINT*** Job Summary: The Consumer Consultant – Business Banking Sales Enablement plays a critical role in enabling frontline sales teams to effectively position and sell Cash Management and Merchant Services solutions. This role partners closely with product, sales, and enablement leaders to translate strategy into clear, compelling, and actionable materials that drive seller confidence, client relevance, and revenue growth. This consultant brings a proactive, strategic mindset—anticipating business needs, identifying gaps in seller readiness, and shaping forward‑looking enablement solutions. The role has a strong focus on executive‑ready presentations, sales narratives, and consultative tools that help bankers connect client needs to the right solutions. Key Responsibilities Sales Enablement & Strategy Act as a strategic enablement partner...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary ​​The Business Technology Manager ​​utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function.​ This is a delivery‑focused, hands‑on role within Enterprise Data and Information Services (EDIS), responsible for leading and coordinating data operations initiatives across KeyBank’s Data Supply Chain (DSC). Essential Functions Technology Leadership Manages a technology portfolio generally aligned to a single or smaller domain. Utilize technology experience, business acumen, delivery and leadership skills to develop and grow partnerships with senior line of business/functional leaders that enable the team to prioritize technology investments and set/ receive direction to meet the business' or...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Business Technology Manager utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of KeyBank's Debit Card Technology platform. This role requires strong vendor relationship management capabilities, partnering closely with third-party technology providers, payment processors, and card network partners to drive strategic alignment and ensuring consistent service delivery while holding vendors accountable to contractual obligations, service level agreements, and production stability standards. Essential Functions Manage a technology portfolio generally aligned to the Debit Card domain, including core debit processing platforms, card management systems, vendor tools, and enterprise data integration services supporting debit card operations....

Location: 4910 Tiedeman Road, Brooklyn Ohio Provides support for designated Asset Recovery Group Relationship Manager(s) and Support Staff.  Works within a Regional Team committed to overall excellence in effectively assessing and mitigating risk in all aspects of the client relationship, including loan and deposit accounts.  Work will focus on large, complex multi-million dollar relationships. ESSENTIAL JOB FUNCTIONS Prepares thorough underwriting, credit presentations, Asset Quality Reports, MAP reports and term sheets of restructures, identifying key weaknesses, appropriate risk rating and accrual status (using applicable risk rating tools like 2DRR), root cause analysis, mitigation plans and rationale, financial analysis, detailed collateral analysis (including enterprise valuations as necessary), applicable modeling and forecasting, key objectives and other underwriting issues.   Assists in ongoing monitoring of credits in their portfolio and assesses...

Location: For Those Who Work At Home, Ohio About Key Bank Enterprise Payments Enterprise Payments is the fastest growing business segment in KeyBank, encompassing a leading commercial card, merchant, FX, liquidity, and fintech product set across a wide array of industry verticals and client segments. Our solutions are the software and payments engine that allows businesses to tackle their unique challenges and better engage with their customers—from a mom-and-pop restaurant, all the way to a publicly traded company. When a business chooses to bank with Key, we can bring not only the bank to the client, but we can also offer innovation and consultative expertise with the help of our fintech products and partnerships to take our clients’ banking experience to the next level. The Solution Consultant (SC) is a specialist focused on supporting the growth, scale and experience of our merchant referral and integrated payments partners. This individual is a team player that will...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary This leader will be part of the Consumer Analytics & Advisory (CAA), primarily responsible for either leading a project team of analysts as an engagement manager or serving as high level individual contributor for a project that leverages a deep data-driven expertise to drive solutions. This role must establish priorities for the project team, assign and define the work to the right resources within the team, and understand the strengths and opportunities of the team to ensure the group meets and exceeds expectations. May be responsible for leading multiple projects simultaneously, including organizational initiatives. Responsibilities Lead a team of consultants and analysts for both development and execution of strategic initiatives across the Consumer Bank Provide solutions based on “connecting the dots”; leverage business insights to align, develop, and build holistic strategies and solutions that align...

Location: 4910 Tiedeman Road, Brooklyn Ohio ***APPLICANTS WITHIN THE KEYBANK FOOTPRINT WILL BE CONSIDERED*** Merchant Sales Enablement & Learning Manager   Role Purpose   Own the onboarding, training, learning curriculum, sales readiness, and continuous development of all Merchant Services sales   employees   across Business Banking. Serve as the primary enablement leader responsible for scaling merchant knowledge, improving seller effectiveness, and creating a sustainable learning culture through structured onboarding, recurring education, and train-the-trainer programs.   Owns the payments conversation for:   All of   KMS within Business Banking     Required Competencies   Merchant Services Expertise   Deep understanding of the merchant acquiring industry, payment acceptance ecosystem, and consultative merchant sales process.   Strong working knowledge of merchant products, POS...

Location: 4910 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF): Business Analytics Senior Associate with 5+ years of experience in consumer lending, credit risk, and decision strategy development.  Proven ability to design, build, test, and implement credit decisioning solutions across consumer lending products including deposits, cards, and loans.  Strong collaborator with expertise in translating business requirements into actionable strategies, delivering insights through data visualization, and driving process improvements.  Adept at mentoring junior analysts and partnering with stakeholders to optimize credit performance and customer outcomes. ESSENTIAL JOB FUNCTIONS: Designed and implemented credit decision strategies within enterprise decision engines for consumer lending products (cards, unsecured/secured loans, deposits). Evaluated business processes, elicited requirements, and developed detailed test scenarios to ensure solution accuracy and...

Location: 127 Public Square, Cleveland Ohio Location: 127 Public Square, Cleveland, Ohio Hybrid Requirement: selected candidate is expected to work on-site 4 days per week at the nearest KeyBank office (non-branch location). Job Summary As a member of the Commercial Bank Strategy Team, the Senior Analyst will work closely with the members of the team and Business Leaders across the Commercial Bank to evaluate and execute strategic business initiatives. They will develop a deep understanding of our markets, customer needs, product functionality, industry trends, and our competitive landscape to support business growth. Essential Functions Work alongside the members of the Strategy team to develop and support strategic initiatives – develop strategy in partnership with executives (define problem, structure a framework, build recommendations, and a successful path to execution). Coordinate and develop presentation materials and supporting documentation...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the job The consumer marketing team supports growth of KeyBank’s consumer product suite by developing strategic marketing programs aligned to business goals and objectives, while maintaining responsibility for marketing operations, risk and control management, and procedures. This Senior Marketing Consultant role is dedicated solely to the planning, execution, governance, and ongoing optimization of rate offer marketing initiatives specific to deposit products. The role serves as the primary marketing lead for deposit campaigns deploying rate offers, partnering closely with product, analytics, compliance, creative, operations, and leadership teams to ensure offers are executed accurately, responsibly, and in alignment with business priorities. Essential job functions Serves as the dedicated marketing lead for deposit led, rate offer initiatives, with accountability for campaign strategy, execution, governance, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job: As part of the Marketing Strategy and Planning team within Key’s Enterprise Marketing Organization, this position will report to the Marketing Manager aligned to Enterprise Brand marketing activities. The Marketing & Strategy Team works across the Enterprise to consult, plan, and implement marketing campaigns for Consumer and B2B products and services. This position will assist with development, deployment, and tracking/reporting of Enterprise Brand marketing strategy and planning deliverables. Our culture is collaborative, so you can expect to work with multiple stakeholders on every project. Essential Functions: Assists in building marketing programs across lines of business and seeks innovative marketing opportunities that support the overall marketing strategy. Builds and sustains excellent working relationships with colleagues, vendors, and partner organizations, and effectively works across...

Location: 726 Exchange Street, Buffalo New York Job Summary The Senior Lead Employee Relations (ER) Consultant is an individual contributor role that manages complex employment related issues or allegations for Key employees, including all levels of management, that have been determined to require more in-depth review, consultation, risk mitigation and investigation before resolution. The Senior Lead ER Consultants are assigned by geographic region across Key's footprint and will cover investigations for all lines of business and levels of management within their assigned region(s). Essential Functions Manages a caseload of complex ER matters, provide guidance and advice to clients by interpreting and applying policy, with collaboration and decisiveness that supports business objectives, mitigates risk, strengthens manager effectiveness, and facilitates employee engagement. Creates documentation for investigations and employment actions taken in a centralized case...

Location: 9480 Mentor Avenue - Mentor, Ohio 44060 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB helps new and existing clients achieve confidence in their financial wellness by assessing their financial needs, gathering and documenting client data, and offering appropriate products and services. PCBs identify products and services to meet client needs and refer to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage or Business Banking. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Senior Associate plays a key role in supporting KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for maintaining and optimizing analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Senior Associate will work cross-functionally with analytics, operations, and technology teams to solve business problems, improve data quality, and promote best practices in data usage. Essential Functions Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM). Serve as a subject matter expert (SME) for assigned data domains and marts. Support enterprise data quality efforts, including testing, validation, and documentation. Analyze large and small datasets to identify trends, gaps, and opportunities for...

Location: 8117 Preston Road, Suite 400, Dallas Texas ABOUT KEYBANK REAL ESTATE CAPITAL KeyBank Real Estate Capital is one of the nation's leading commercial real estate finance platforms, offering a full range of debt and equity solutions for multifamily and commercial properties. Our Commercial Mortgage Group (CMG) is a top-tier FHA lender with a proven track record of originating and servicing FHA-insured multifamily loans across the country. We are committed to delivering exceptional client service while maintaining a disciplined, risk-conscious approach to every transaction. JOB BRIEF (PURPOSE) As an FHA Senior Underwriter – MAP, you will lead the underwriting and execution of complex FHA-insured multifamily transactions, including 223(f), 221(d)(4), and 223(a)(7) loans. This role is responsible for driving transactions from early screening through firm commitment, serving as the lead underwriting authority and primary liaison with HUD. You will partner closely...

Location: 201 South Warren Street, Syracuse New York ABOUT THE JOB (JOB BRIEF) The purpose of this position is to support the Key Private Bank (KPB) Business Advisory Services Team (BAST) in delivering a suite of sophisticated planning solutions, including our advice on strategies and solutions for estate planning, business liquidity planning, tax reduction, asset protection, wealth transfer, investment management, baseline assessment and range of value reports. Specifically, the Senior Analyst will assist the BAST members in the creation and preparation of reports and presentations. As a member of the BASTeam, this position is responsible for supporting the FW team  in delivery of services to clients and prospects in pursuit of new Investment Management relationships for Key Private Bank’s most affluent clients and multigenerational families.  This position has direct responsibility to support the Directors and Senior Directors efforts to provide consultative...

Location: 36 South State Street, Salt Lake City Utah JOB BRIEF (PURPOSE) The Senior Director of Family Wealth Consulting (the Director) serves as a lead advisor on the (BAS) Team. ). The Senior Director is responsible for introducing Family Wealth (FW) prospects to our suite of sophisticated business coaching and business transition planning solutions, including our advice on strategies and solutions for pre-transition value building, tax, trust & estate planning, business growth,, tax reduction, asset protection, and wealth transfer.. Specifically, the Senior Director will provide insights and solutions to attract, retain and grow clients who require advice and complex planning strategies to protect and grow personal family wealth. As a member of the BAS Team, this position is responsible for the acquisition of new Investment Management relationships for Key Private Bank’s most affluent clients and multigenerational families.  This position has direct...

Location: 66 South Pearl Street, Albany New York JOB BRIEF (PURPOSE) The Senior Director of Family Wealth Consulting (the Director) serves as a lead advisor on the (BAS) Team. ). The Senior Director is responsible for introducing Family Wealth (FW) prospects to our suite of sophisticated business coaching and business transition planning solutions, including our advice on strategies and solutions for pre-transition value building, tax, trust & estate planning, business growth,, tax reduction, asset protection, and wealth transfer.. Specifically, the Senior Director will provide insights and solutions to attract, retain and grow clients who require advice and complex planning strategies to protect and grow personal family wealth. As a member of the BAS Team, this position is responsible for the acquisition of new Investment Management relationships for Key Private Bank’s most affluent clients and multigenerational families.  This position has direct responsibility...