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KeyBank
Full time
 
Client Identity & Access Management Product Manager – Branch & Contact Center
KeyBank Brooklyn, OH
Location: 4910 Tiedeman Road, Brooklyn Ohio Job Description About the Job:   We are seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for KeyBank’s Branch & Contact Center channels. This role is pivotal in advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program. The successful candidate will provide strategic guidance and technical leadership for secure, seamless client experiences. Key Responsibilities: Leadership and Management: Act as SME for identity verification and authentication in Branch & Contact Center channels. Lead cross-functional coordination. CIAM Program Execution: Implement CIAM standards and orchestrate authentication flows within commercial banking and payments platforms. Fraud Detection & Risk Management: Define metrics for fraud detection and authentication performance. Analyze account takeover and...

May 11, 2026
KeyBank
Full time
 
Business Credit Card Collections Specialist
KeyBank NY
Location: 4224 Ridge Lea Road, Amherst New York We are not your typical Collections team! At KeyBank, we pride ourselves on being client advisors. We appreciate our business clients, and our team excels at offering professional and courteous service to them. KeyBank offers you the ability to see career path advancement, on the job training and a variety of benefits including medical, dental, 401K and more. Equipment is provided.  Customer skills are essential to success in this role. Training Hours & Location:   Training is 100% on-site for the 1st 3-weeks of employment at our office in Amherst NY.  Hours are from 8:00am to 5:00pm ET, Monday – Friday. Location after Training: This role is Hybrid - requiring 2 days in the office each week, after training. Regular Hours: Monday - Thursday between 8:00am & 9:00pm ET Friday 8:00am to 4:30pm ET Every other Saturday from 8:00am to 12:00pm ET JOB SUMMARY Engage with business clients via phone to...

May 11, 2026
KeyBank
Full time
 
Financial Wellness Associate
KeyBank Portland, ME
Location: 400 Forest Avenue - Portland, Maine 04101 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). As part of the branch team in a hybrid platform role, the FWA works closely with branch leadership and teammates to prioritize high-impact activities, ensuring their time is used strategically to support branch performance. Success in this role depends on effective branch choreography—clear coordination among team members to ensure time is spent in alignment with business priorities and client needs. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial...

May 11, 2026
KeyBank
Full time
 
Vice President, Portfolio Management - Specialty Finance Lending
KeyBank Superior, CO
Location: 1000 South McCaslin Boulevard, Superior Colorado Job Summary The VP, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new, occasionally complex, credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the VP, Portfolio Management is responsible for ongoing credit monitoring and risk rating for a portfolio of corporate clients with a complexity profile commensurate to experience (primarily participation in other bank's syndicated deals with a small number of Left Lead deals), reviewing legal documentation, and assisting...

May 11, 2026
KeyBank
Full time
 
Private Client Advisor
KeyBank Hamburg, NY
Location: 25 Main Street, Hamburg New York Job Summary The Private Client Advisor's focus will be on our Mass Affluent client base with planning and financial wellness as the basis of their methodology and will lead with these concepts. The Advisor will be the primary provider of investment services to KeyBank Mass Affluent clients by providing investment solutions to new and existing clients while identifying full relationship opportunities. Establish a strong partnership with Retail Branch Managers, teams, and Centers of Influence, and maintain strong working relationships with all partners. Essential Functions Responsible for growing new clients and expanding existing relationships with clients more than $50,000 in investable assets and will specifically target and execute a consistent sales process and financial plan for clients and prospects with investable assets between $250,000 to $2 Million. Host holistic Financial Wellness conversations and complete...

May 11, 2026
KeyBank
Full time
 
Private Client Advisor
KeyBank Niagara Falls, NY
Location: 7350 Niagara Falls Blvd, Niagara Falls New York Job Summary The Private Client Advisor's focus will be on our Mass Affluent client base with planning and financial wellness as the basis of their methodology and will lead with these concepts. The Advisor will be the primary provider of investment services to KeyBank Mass Affluent clients by providing investment solutions to new and existing clients while identifying full relationship opportunities. Establish a strong partnership with Retail Branch Managers, teams, and Centers of Influence, and maintain strong working relationships with all partners. Essential Functions Responsible for growing new clients and expanding existing relationships with clients more than $50,000 in investable assets and will specifically target and execute a consistent sales process and financial plan for clients and prospects with investable assets between $250,000 to $2 Million. Host holistic Financial Wellness conversations and...

May 11, 2026
KeyBank
Full time
 
Supervisory Analyst
KeyBank New York, NY
Location: 1301 Avenue of the Americas, New York New York Job Summary The Supervisory Analyst plays a critical role in ensuring the accuracy, quality, and regulatory compliance of all published equity research. This position involves close collaboration with research analysts, editors, compliance, and other internal stakeholders to maintain the firm's high standards for research integrity and timeliness. This opportunity supports our Equity Research platform (25+ senior analysts, ~550 companies). We also have an established editorial team. This is a work-from-home, evening role (Sunday – Thursday, 4pm–12am ET). Essential Functions Review all equity research documents prior to publication to ensure compliance with FINRA, SEC, and internal standards. Collaborate with Research Analysts, Associates, Editors, and Compliance to ensure timely and accurate publication of research materials. Provide editorial and regulatory guidance to research staff to enhance...

May 11, 2026
KeyBank
Full time
 
Home Lending Enterprise Retail Sales Manager
KeyBank Brooklyn, OH
Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. ERSMs prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and Home Lending Market Leader) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home lending originations...

May 11, 2026
KeyBank
Full time
 
Operations Analyst (Loan Support, KeyView Deluxe Application)
KeyBank Brooklyn, OH
Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Operations Analyst provides project support, business analysis, data governance, and subject matter expertise for loan support for default servicing and workflow applications, primarily focused on KVD (KeyView Deluxe). The analyst is responsible for troubleshooting issues, intake of system enhancement requests, and works with technology and other stakeholders for any enhancements, requirements, or code changes. KeyView Deluxe supports both Consumer and Commercial lines of business and this analyst could work with a variety of stakeholders within those aligned businesses for requests, research, validation, etc. The boarder team provides similar application support for a variety of applications within the Consumer Loan & Operational Services (CLOS) team.  Essential Functions Performs business analysis for default servicing and workflow applications; application of focus is KeyView Deluxe (KVD) and can...

May 11, 2026
KeyBank
Full time
 
Investment Banking Analyst
KeyBank Cleveland, OH
Location: 127 Public Square, Cleveland Ohio Job Summary KeyBanc Capital Markets (KBCM) is a leading middle-market investment bank offering a full range of advisory and capital markets services. The Investment Banking Analyst is an integral member of deal teams, supporting the execution of mergers and acquisitions (M&A), capital raising, and strategic advisory transactions. Analysts are responsible for financial modeling, industry research, and the preparation of client materials. This role offers a dynamic and fast-paced environment with significant exposure to senior bankers, clients, and live transactions. Essential Functions Build and maintain detailed financial models to support valuation and transaction analysis. Conduct company and industry research to support business development and deal execution. Assist in the preparation of pitch books, confidential information memoranda, management presentations, and other client deliverables. Analyze financial...

May 11, 2026
KeyBank
Full time
 
Personal Banker
KeyBank Loudonville, NY
Location: 475 Albany Shaker Road - Loudonville, New York 12211 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving...

May 11, 2026
KeyBank
Full time
 
Relationship Manager
KeyBank New York, NY
Location: 1301 Avenue of the Americas, New York New York Job Summary The Relationship Manager, Commercial serves as a primary point of contact and trusted advisor for commercial clients. The Relationship Manager is accountable for handling all aspects of business development in the targeted geographic area. This role collaborates with other bankers and product partners on the development and delivery of solutions to meet client needs and is accountable for directing the implementation of the proposed plans. Relationship Managers drive financial performance through profitable cash management/deposit growth and quality credit. Essential Functions Serve as the Trusted Advisor and Business Partner to clients, and functions as the Commercial Banking client "expert" and the primary contact for most client-related matters. Drive a focused growth and business development efforts by creating and maintaining a clear and holistic understanding of the client's or prospect's...

May 11, 2026
KeyBank
Full time
 
Private Client Advisor
KeyBank Seattle, WA
Location: 2105 Queen Anne Avenue North, Seattle Washington Job Summary The Private Client Advisor's focus will be on our Mass Affluent client base with planning and financial wellness as the basis of their methodology and will lead with these concepts. The Advisor will be the primary provider of investment services to KeyBank Mass Affluent clients by providing investment solutions to new and existing clients while identifying full relationship opportunities. Establish a strong partnership with Retail Branch Managers, teams, and Centers of Influence, and maintain strong working relationships with all partners. Essential Functions Responsible for growing new clients and expanding existing relationships with clients more than $50,000 in investable assets and will specifically target and execute a consistent sales process and financial plan for clients and prospects with investable assets between $250,000 to $2 Million. Host holistic Financial Wellness conversations and...

May 11, 2026
KeyBank
Full time
 
Personal Banker
KeyBank Rochester, NY
Location: 3225 Monroe Avenue - Rochester, New York 14618 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our...

May 11, 2026
KeyBank
Full time
 
Branch Manager
KeyBank Albany, NY
Location: 66 South Pearl Street - Albany, New York 12207 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business relationships and will serve as...

May 11, 2026
KeyBank
Part time
 
Part-time Teller
KeyBank Cleveland, OH
Location: 14006 Kinsman - Cleveland, Ohio 44120 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally,...

May 09, 2026
KeyBank
Full time
 
Key Private Bank Estate Planning Advisor
KeyBank Elkhart, IN
Location: 300 Nibco Parkway, Elkhart Indiana Job Summary The Estate Planning Advisor provides comprehensive estate planning solutions for high-net-worth individuals and families. This role requires deep expertise in trusts, tax optimization, asset protection, and wealth transfer strategies, ensuring clients preserve their legacies while minimizing tax exposure. The Advisor will work closely with legal experts, financial advisors, and the Key Private Bank teams to craft customized estate plans tailored to clients' financial goals. Essential Functions Serve as a trusted advisor, guiding clients through complex estate planning decisions. Develop sophisticated estate plans for high-net-worth clients, including trust structures, charitable giving strategies, and asset protection measures. Provide tax-efficient wealth transfer solutions to minimize estate, inheritance, and gift taxes. Advise clients on estate liquidity needs, probate avoidance, and succession planning for...

May 09, 2026
KeyBank
Part time
 
Part-time Teller
KeyBank Chagrin Falls, OH
Location: 4 N Main Street - Chagrin Falls, Ohio 44022 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally,...

May 08, 2026
KeyBank
Full time
 
Compliance Officer - Home Lending Compliance
KeyBank Brooklyn, OH
Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Home Lending Compliance Officer will be a member of the Home Lending Compliance team within Compliance Risk Management.  They will provide support to the Mortgage and Home Equity Origination lines of business by researching, interpreting, and assisting with applying the assigned laws and regulations to each applicable line of business processes and systems.  They will provide consultative advice to applicable lines of business related to compliance, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite. Essential Job Functions For the Home Lending Origination line of business, serve as the corporate compliance subject matter expert. Demonstrate working knowledge of banking/consumer compliance laws and regulations and apply them to risk management strategies. Develop...

May 08, 2026
KeyBank
Full time
 
Financial Wellness Associate
KeyBank Hartford, CT
Location: 225 Trumbull Street - Hartford, Connecticut 06103 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), and engaging clients in deeper conversation to uncover needs and provide guidance and solutions to assist in client's financial wellness, both in person and through proactive calling efforts (30% of time). As part of the branch team in a hybrid platform role, the FWA works closely with branch leadership and teammates to prioritize high-impact activities, ensuring their time is used strategically to support branch performance. Success in this role depends on effective branch choreography—clear coordination among team members to ensure time is spent in alignment with business priorities and client needs. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their...

May 08, 2026
KeyBank
Full time
 
Branch Manager
KeyBank Cincinnati, OH
Location: 301 East Fourth Street - Cincinnati, Ohio 45202 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business relationships and will serve as...

May 08, 2026
KeyBank
Full time
 
Lead Teller
KeyBank East Longmeadow, MA
Location: 6 Somers Road - East Longmeadow, Massachusetts 01028 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their...

May 08, 2026
KeyBank
Full time
 
Personal Banker
KeyBank Westfield, MA
Location: 10 Broad Street - Westfield, Massachusetts 01085 *This is a Hire Ahead role and will require flexibility to work at all area branches* Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to...

May 08, 2026
KeyBank
Full time
 
KPB Sr. Fiduciary Strategist
KeyBank Indianapolis, IN
Location: 10 West Market Street, Indianapolis Indiana Job Summary The Sr Fiduciary Strategist is responsible for fulfilling the fiduciary responsibilities of KeyBank by providing client advisory services to high-net-worth clients and their beneficiaries. As a member of the Key Private Bank (KPB) relationship management team, they represent the local / in market delivery for clients with appropriate revenue and advisory needs. The Sr Fiduciary Strategist proactively collaborates in person with team members to build insights and solutions to attract, retain and grow client relationships. This role is entrusted with the responsibility of delivering the KPB fiduciary mandate to ensure consistent advisory delivery, while managing fiduciary risk. Essential Functions Leads the delivery of fiduciary advice as part of client servicing and execution of client experience. Develops a strong understanding of family relationships and the needs of current clients as well as...

May 08, 2026
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