3 contact center specialist jobs found

PLEASE NOTE: This is a project / limited term position with an estimated duration of up to 12 months, unless otherwise amended or terminated as deliverables within this project are completed. As an Associate Media Operations Specialist, you will perform a variety of media operations tasks in support of NBC Sports, Bay Area. These tasks will encompass Media Ingest, Records, Live Streaming, Quality Control, and Media Asset Management as well as basic support functions for the Newsroom Content System. Responsibilities: Record / Ingest Content into servers Quality control video and audio signals for live productions Monitor and fulfill media ingest requests Monitor/manage media asset management system Route audio and video signals in preparation for all live productions Troubleshoot transmission issues during live production in a timely manner Perform other duties as assigned Qualifications Basic Qualifications Minimum of one (1+) year of experience working in...

Role Purpose: The Contracts Specialist resides in the Intellectual Property (IP) Innovation, Technology, and Policy team, which provides strategic legal and policy counsel to NBCUniversal divisions worldwide on disruptive technologies, and negotiates transactions that leverage AI and other new technologies. Working closely with the team’s lawyers and administrative staff, the Contracts Specialist will support a wide range of matters relating to the drafting, negotiation, and oversight of agreements, including NDAs, AI-related agreements, IP licenses, and similar contracts. The Contracts Specialist will also assist with IP due diligence for M&A transactions and help the team design and implement tools to automate and track transactional processes. This role reports to the Sr. Counsel, IP Innovation, Technology, and Policy and requires strong attention to detail, effective communication, and excellent analytical and organizational skills. Responsibilities: Independently...

NBCUniversal is hiring a Specialist to join the on-platform team in support of our direct-to-consumer streaming service, Peacock. This is a highly cross-functional role that will help drive the ideation and execution of Peacock’s growth, retention, and engagement plans and shape on-product merchandising tactics to maximize performance of our priority content. We are seeking an organized self-starter who is adept at managing multiple projects at once while being able to prioritize among various tasks, especially in a fast-moving and ever-evolving climate. The on-platform team is responsible for the merchandising, promotional, and lifecycle strategies driving user behavior on the Peacock platform. This position will work in a cross-team role supporting the merchandising and lifecycle verticals. Responsibilities: Creating insertion orders for lifecycle, engagement and retention tactics Submitting creative hero requests for lifecycle, engagement and retention campaigns...