2 medical assistant jobs found

Job Classification: Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy The Team The Legacy Business Solutions (LBS) Business Governance and Controls Team operates at the forefront of strategic initiatives, dedicated to delivering an exceptional and seamless customer journey for those preparing for the future or utilizing Long Term Care benefits. Our robust operating model ensures strong governance, comprehensive controls, compliance with external regulatory requirements, and rigorous oversight across all facets of our business. The Role As a key member of this team, you will play a pivotal role in managing customer complaints, leading audits, conducting testing, developing advanced controls and monitors, ensuring regulatory compliance, and overseeing vendor control management processes. Collaboration and partnership are integral to our success; you will work closely with cross-functional teams—including Risk, Compliance, Law,...

Job Classification: Sales - Sales Prudential is seeking a dynamic and customer-focused Senior Customer Excellence Specialist to join our Group Insurance Customer Excellence Team. This role is pivotal in delivering an exceptional service experience to our Premier clients by serving as the primary point of contact for resolving service inquiries and fostering strong client relationships. As a Senior Customer Excellence Specialist , you will take ownership of assigned client inquiries – ranging from billing and eligibility to disability claims and voluntary benefits supporting resolution through collaboration across business units.  You will also contribute observations and insights to help identify educational opportunities, and process improvements to enhance the overall customer experience.   This is a fully virtual position, though occasional on-site presence at a Prudential office may be required based on business needs. Key Responsibilities Serve as the...