25 service associate jobs found

About the Role: Grade Level (for internal use): 07 The Team:    BigDough Solutions provides an ecosystem of data and software solutions which increase the value of the interactions between institutional investors, broker/dealers and research providers. Whether it is facilitating corporate access roadshows, conferences, access to analysts or the distribution of research, our CRM and Events applications connect all the stakeholders.    Our comprehensive institutional investor contact and holdings data is relied upon daily by thousands of professionals across the capital markets industry for prospecting and for providing key insights to help better service their clients. We have a broad and diverse customer base, including some of the world’s largest financial institutions.      The   Impact:     We are seeking a junior   Client Services Associate to join   our   dynamic and global   Client S uccess t eam,   where...

About the Role: Grade Level (for internal use): 08 About the Role:    Product Service Associate, S&P ETF & Benchmarking Solutions (EBS)     The Team:     A sset managers, custodians, hedge funds and investment bank s rely on us to deliver timely , a ccurate , multi asset class i ndex data to support their trading and investment activities .     ETF & Benchmarking Solutions also provides a comprehensive view of the global ET F market to support the needs of all participants , from issuers and buy-side investors to brokers and market makers.       The EBS Product Service team are subject matter experts who strive to deliver a best -in-class experience in product support, relationship management and customer communications .        Responsibilities and Impact:   The successful candidate will be expected to develop deep...

About the Role: Grade Level (for internal use): 07 About the   Role:   Client Services Associate, Capital Markets    The Team:    Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Capital Markets Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the Capital IQ and Capital IQ Pro platforms. Working as a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support.  Responsibilities and Impact:    Following approximately 1-2 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep-dive training on our data, present group projects, learn about our customer segments, and gain...

About the Role: Grade Level (for internal use): 12 The Team: We are seeking an Associate Director, Client Solutions Group to join our Commercial team at S&P Dow Jones Indices. You will focus on executing strategies that enhance the adoption of S&P DJI's index-linked products. You will drive revenue growth through strategic engagement with asset management, wealth management and institutional clients across your region and provide support to senior members of the team for territory management. You will be part of a dynamic team, fostering a culture of excellence and collaboration, while building robust client relationships that align with our organizational goals. You are a proven financial sales professional with experience and contacts in wealth and investment management. You have working knowledge of—and prior experience in, index-based investing, ETFs, SMA and fund distribution. You have a passion for delivering client centric business models, and driving...

About the Role: Grade Level (for internal use): U18 The Team: The Executive & Operations Support team thrives in a fast-paced, energetic environment where teamwork and collaboration drive our efficiency and success. We pride ourselves on maintaining a welcoming, positive atmosphere while expertly handling various office requests and supporting the organization's dynamic needs. As a team that values both professionalism and adaptability, we create an environment where every team member contributes to delivering exceptional administrative support across S&P Global. Responsibilities and Impact: We are looking for a self-driven individual with great problem solving and customer service skills for our Administrative Assistant role. The key purpose of this role will be to support the New York Market Intelligence (MI) office operations and local management team to ensure best experience for employees working in the office, employees visiting from other...

About the Role: Grade Level (for internal use): 12 The   Role:   Associate   Director, Global Infrastructure/Project Finance North America - S&P Global Ratings   The Location:   New York, NY; Toronto, CA considered   The Team:   You’ll   join our dynamic North American infrastructure team, part of the Global Infrastructure Practice. Based primarily in New York and Toronto, the team covers Power & LNG, Midstream, Regulated Utilities, and Project Finance (P3), though coverage can evolve. You may cover multiple sectors.   You’ll   collaborate with experienced industry specialists globally who rate infrastructure companies and assets, within a highly integrated and collegiate S&P Global Ratings culture that emphasizes teamwork, knowledge sharing, and cross-team collaboration.   The Impact:   At S&P Global Ratings, your analytical opinion truly   matters   and each person who works here has an...

About the Role: Grade Level (for internal use): 08 The Team: Our S&P Market Intelligence team is seeking an experienced and motivated associate to facilitate the daily management of client deliverables within the Enterprise Solutions - Compliance Services group.  The individual will be responsible for managing client inquiries and client support for the Compliance Services outsourcing platform.  Additional responsibilities include partnering with other business lines around client resolution and satisfaction. Finally, this employee will partner directly with our Service Delivery Managers and other Account Specialists to drive a client-focused agenda. Responsibilities and Impact: Generate and manage the day-to-day deliverables to clients.  Clients will primarily be capital management firms. Perform routine reconciliation of key data points with trustees. Generate compliance test results for comparison to the monthly trustee reports, and research variances....

About the Role: Grade Level (for internal use): 12 About the Role: The Team: S&P Global Enterprise Solutions is seeking to add a high-performing  Sales Associate Director to drive growth across our Private Markets SaaS solutions. Based in New York, you’ll drive growth through identifying prospects and leading the full sales cycle — from opportunity origination through to senior-level negotiations and deal close.   This is a fast-paced, high-profile role within one of S&P’s most strategic growth divisions. We are continually reinvesting in product innovation, ensuring our clients receive  market-leading technology, best-in-class support, and unrivaled customer experience . If you thrive on hunting for new business, consultative selling, building long-term client partnerships, and closing complex SaaS deals, this is an opportunity to make a major impact. At S&P, you’ll find not only the resources and global brand strength of a market leader but also the...

About the Role: Grade Level (for internal use): 12 322323 Associate Director, APF Municipal & Cooperative Power About the Role/The Team: S&P Global Ratings is one of the world’s leading providers of independent credit risk research and benchmarks. Within S&P Global Ratings, Americas Public Finance is an important sector of the capital markets as our credit analysis supports key funding initiatives and serves as a growth driver for many areas of the economy. If you are interested in helping to facilitate this growth while challenging yourself in a fast-paced environment, this is the right position for you. You will join a professional team of analysts that maintains a strong culture of analytical excellence and customer service in a supportive, diverse, and collegial environment.   As an Associate Director on the Municipal and Cooperative Power team, you will primarily be  responsible for leading credit analysis for public power and municipal cooperatives...

About the Role: Grade Level (for internal use): 09 automotiveMastermind is seeking a detail-oriented, hands-on Salesforce Developer to join our dynamic team. In this role, you will manage day-to-day Salesforce development and collaborate with cross-functional teams to design scalable solutions, optimize business processes, and our customer-facing operations run seamlessly. This position is critical to maintaining system integrity while driving enhancements that improve efficiency and user experience. Ideal Candidate: Our Salesforce environment is central to the company’s mission-critical operations. The ideal candidate is a strategic problem solver who thrives on designing solutions for complex business challenges while enhancing overall user experience. This individual combines independence with collaboration – working closely with stakeholders to gather requirements, propose solutions, research best practices, create user-guide content, and conduct thorough testing. A...

About the Role: Grade Level (for internal use): 12 About the Role: We are seeking an experienced and pragmatic Organizational Effectiveness (OE) Consultant to join S&P Global’s People team. In this role, you will serve as an internal consultant to business leaders, People Partners (HRBPs), and Centers of Excellence to design and implement organizational solutions that enable our strategy and accelerate performance. The OE team leads our change management, organizational design, and job/work redesign capabilities and partners closely with Organizational Planning & Intelligence, People Analytics, and Culture & Engagement to understand organizational health and sentiment. Responsibilities and Impact: Organizational Assessment & Design Diagnose how work actually gets done across teams, functions, and regions, using qualitative and quantitative insights. Translate business strategy into operating model and organizational design choices (e.g.,...

About the Role: Grade Level (for internal use): 09 The Team The North American Client Coverage team is responsible for sales/licensing of intellectual property of S&P Dow Jones Indices.  Additional responsibilities include establishing and building strong relationships with clients, prospecting for new index customers and managing/expanding the commercial footprint of S&P Dow Jones Indices within their prescribed territory. S&P DJI maintains relationships with investment banks, asset managers, ETF issuers, market data consumers and redistributors, insurance companies, proprietary trading firms, exchanges and other key market participants who rely upon our world-renowned indices, research, and commentary. The Impact The primary purpose of this role is to support the Regional Client Coverage team and Channel Management Team during all stages of the sales cycle. You will assist our clients by processing sales requests, cancellations, or amendments to...

About the Role: Grade Level (for internal use): 09 The Team: Founded by the world’s leading investment banks, Visible Alpha, now part of S&P Global, is dedicated to creating the most comprehensive company and industry analysis in the market since 2015. Our employees are the backbone to creating and delivering investment research solutions. Our team operates in a continuous mode of experimentation to deliver new and innovative products to our clients. Responsibilities and Impact: Client Engagement: ·  Build and maintain strong, long-lasting relationships with clients ·  Partner with the Lead/Manager Account Manager in owning the end-to-end client journey from onboarding to ongoing management,training, ensuring customer satisfaction and success. ·  Identify client goals, challenges, and business needs, and collaborate with cross-functional teams to deliver tailored solutions. ·  Serve as a point of contact for escalations, ensuring timely resolution and...

About the Role: Grade Level (for internal use): 05 The Role: Market Intelligence Sales Associate Internship The Impact: This is an exciting opportunity to support the Market Intelligence Sales effort across new business and revenue retention initiatives for the Data, Valuations & Risk Analytics business line. Successful team members will develop critical skills and competencies that will help them progress their careers within the MI sales team. Final placements will be determined during the interview process. Responsibilities: Help manage our prospecting efforts on a wide spectrum, including managing marketing leads, new business campaigns, customer upgrade campaigns etc.  Managing sales tasks within our CRM system  Help sales team with booking meetings, preparing materials, presenting at meetings  Analyze territories and existing accounts to identify cross-sell opportunities  Broaden cross asset knowledge across the markets Broaden...

About the Role: Grade Level (for internal use): 10 About the Role: The Team: The SPDJI finance team plays a pivotal role in driving financial planning and analysis, including budgeting, forecasting, and collaboration with all business functions. The team values critical thinking, teamwork and an entrepreneurial spirit, utilizing finance expertise along with the latest AI and automation tools to improve processes and boost efficiency. This role will report to the Associate Director of Finance. The Impact: This position will assist in and contribute to the month-end close and forecast process, corporate deliverables, Quarterly Finance Reviews, cost of sales reporting, and other ad hoc analyses, ensuring all analysis and reports are submitted timely and accurately. In addition, the candidate will partner with Operations and other functions to support decision making and business initiatives. The ideal candidate must be adept at combining analytic tools and...

About the Role: Grade Level (for internal use): 12 About the Role: We are seeking applicants for the role of Associate Director in the Index Investment Strategy in the NY office of S&P Dow Jones Indices (S&P DJI). The Team: Reporting to a Senior Director, you will collaborate with a global team to design, create and promote thought leadership to enhance S&P DJI’s revenues, relationships, and reputation.  Your contributions will help develop interest in a market-leading range of indices, with a particular focus on growing our indices in Direct Indexing and Models Portfolios across asset managers, wealth managers, technology platforms and other financial institutions.  You will also have the chance to support S&P DJI’s market leading SPIVA® research. You will have the potential to work on a wide range of investment topics, calibrated for a wide range of investor sophistication levels, addressed to a global audience of market participants....

About the Role: Grade Level (for internal use): 12 About the Role/The Team: This role presents an opportunity to contribute to a team at the forefront of ratings innovation. Financial markets are constantly evolving, and S&P is creating a team to ensure we can provide our credit opinions in a timely fashion on new and innovative structures and risks. The p rimary focus area is Fund Finance / Structured Finance . The t eam will be responsible for market engagement and education, executing on new rating engagements and publishing research. Responsibilities and Impact: In this role, analysts have an opportunity to leverage their existing expertise while being exposed to new sectors. They’ll be responsible for acting as a primary analyst on new engagements and leveraging their sector experience in the analysis of other engagements. They’ll also spend time in a range of pre-engagement discussions to provide market education and discuss the rating feasibility of new...

About the Role: Grade Level (for internal use): 12 About the Role: Associate Director, Global R&D The Team: The Global Research & Design group at S&P Dow Jones Indices is looking for a quantitative associate director with a strong background in mathematics and computer programming to support the global research team.   The team is responsible for the conceptualization and design of new indices for S&P Dow Jones Indices, and the creation of research to provoke thinking on new passive investment concepts. The team serves as an innovator and thought leader within and outside the organization.   Impact & Responsibilities: You will handle all aspects the research and design process for equity factor and dividend indices which involves generating investment ideas, gathering and cleansing data, back-testing strategies, running index analytics, finalizing index methodologies,...

About the Role: Grade Level (for internal use): 11 About the Role:   The Team: As a vital member of S&P Dow Jones Indices’ (S&P DJI) Wealth Benchmarks marketing team, this position is responsible for spearheading product marketing initiatives that enhance awareness, adoption, and engagement of S&P DJI’s wealth benchmark offerings. This role will concentrate on developing compelling product narratives and content strategies that resonate with target audiences in the evolving wealth management landscape. As part of the broader commercial organization, Marketing is tasked with aligning product marketing activities—including product launches, content creation, go-to-market strategies, and client education—with specific commercial outcomes. This role is crucial in positioning S&P DJI as a leader in the wealth benchmarks space, leveraging essential data, research, and insights. The individual will collaborate closely with product management, sales, and other...

About the Role: Grade Level (for internal use): 13 The Team The Service Delivery team is responsible for ensuring that the EDM Hosted Service delivered to clients efficiently and effectively. This team typically focuses on managing client relationships, coordinating service operations, and resolving any issues that may arise. They work collaboratively to meet client needs, maintain quality standards, and drive continuous improvement in service offerings. Overall, the service delivery team plays a crucial role in enhancing client satisfaction. Responsibilities And Impact   Lead a global team, providing guidance and support to ensure high-quality technical service delivery across different regions and time zones. Responsible and accountable for Client Communication in Day-to-Day operational delivery, including Change/Technology/Product/Support requests, across multiple clients with a strong emphasis on technical solutions. Responsible for understanding,...

About the Role: Grade Level (for internal use): 12 About the Role:   The Team:   Join the Dow Jones Commercial Systems group, where you will be part of a dynamic and innovative team responsible for developing and maintaining cutting-edge financial applications. The team is dedicated to delivering high-quality solutions that meet the complex needs of the financial services industry. As a Software Engineer, you will collaborate with talented professionals to create scalable and maintainable systems that drive the success of our business.     Our Commercial Systems team works together to build important financial technology that helps businesses make better decisions. We're a group of experienced engineers who enjoy solving tough problems and learning from each other every day. What makes us special is that we focus on building software that really works well and lasts, while supporting each other to grow and succeed....

About the Role: Grade Level (for internal use): 12 About the Role: Associate Director, Fixed Income Index Calculation and Distribution The Team: The Fixed Income Index Calculation and Distribution Team (FI ICAD) within the Global Index Management & Production Group (IMPG). The global team is responsible for the production and management of a wide range of indices covering equities, fixed income, options, futures, commodity, digital assets and economics indices. Responsibilities and Impact: The team is primarily responsible for the daily calculation, validation and dissemination of fixed income indices and associated data. The successful candidate will manage a team of analysts responsible for the production of global, S&P and iBoxx-branded, Fixed Income indices, ensuring the highest standards of accuracy and integrity. Collaborating with cross-functional teams, the Associate Director will ensure calculation inputs are validated, oversee calculations...

About the Role: Grade Level (for internal use): 12 Model Developer Associate Director - Structured Finance The Team: The Structured Finance (SF) team is responsible for a vast portfolio of criteria and models spanning ABS, RMBS, CMBS and Structured Credit (including CLO's). Our criteria and models enable global analysts to produce independent credit ratings covering Structured Finance securitizations. We are focused on producing timely, insightful, and innovative analysis and research of the highest quality that grows our relevance in the market. As a Model Developer Associate Director, you will be embedded within the SF team and work closely with Model and Criteria Subject Matter Experts (SMEs), who are responsible for developing, maintaining, and delivering a growing portfolio of cutting-edge quantitative tools, models and analysis that enable analysts to continually produce high quality and transparent credit analysis. This is an excellent opportunity to join...

About the Role: Grade Level (for internal use): 12 The Role: Associate Director, S&P Global Corporate Strategy The Team: You are part of the larger Enterprise Strategy & Planning Team you will report into the Corporate Strategy team.  Specifically, this role focuses on our S&P Global Corporate Strategy supporting a broad range of strategic activities for a business of approximately $14billion in revenue and over 40,000 employees world-wide.  As part of a larger enterprise team, you will contribute towards the establishment of strategic growth priorities and plans and tracking key business metrics and progress against strategic initiatives. The Impact: The Associate Director, Corporate Strategy is an important member of the Strategy team and participates in driving the near- and long-term strategic objectives for the business.  You will participate in multiple complex projects of significant strategic impact at one time, often across...