6 customer engagement coordinator jobs found

About the Role: Grade Level (for internal use): 10 The Team: The Customer Success team is a dynamic global organization where the work evolves daily. The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or supporting global strategic accounts across the corporate segment. Responsibilities and Impact:     Lead   proactive   and innovative customer engagement initiatives in close collaboration with   M arketing , Product,   Account Management, and Sales teams .   Cultivate strong relationships with power users and key stakeholders.   Develop specialization in key industry verticals or customer segments. Stay attuned to client business   objectives   and market trends to   identify   tailored solutions.   Deliver tailored training sessions (virtual/in-person) aligned to user roles and workflows....

About the Role: Grade Level (for internal use): 12 About the Role:   The Senior Project Manager is responsible for leading medium and high complexity projects that achieve key functional or business objectives. This role will develop and execute plans, establish a delivery schedule, coordinate resources, effectively socialize change impacts, risks and dependencies, keep senior stakeholders well informed and is accountable for rigorous and transparent delivery. The successful candidate will operate with a high degree of autonomy and collaborate closely with stakeholders within our People Team and across our company.   The Team: The People Program Management Office (PPMO) is responsible for leading medium and high complexity projects that achieve key functional or business objectives. It is driving innovation and efficiency by adopting and enhancing AI,  best practices, common tooling.  Responsibilities and Impact:  Project Leadership & Execution:  Lead...

About the Role: Grade Level (for internal use): 10 About the Role: Private Market and other Thematic Indices‘ data owner         As a Private Market and Thematic Indices data owner within the Global Index Management & Production Group (IMPG), you will be responsible for preparing, validating , and ensuring the accuracy of private equity, venture capital, private debt, and real asset data ahead of scheduled index rebalances. You will work with various datasets that include valuations, holdings, and transaction records, applying rigorous validation checks against trusted reference sources.  This position is part of the Data Excellence – Thematics group, which focuses on a wide array of datasets used for the maintenance and rebalanc ings for S&P Thematic indices.       Responsibilities and Impact:    As the key point of accountability for private market and thematic data quality, you...

About the Role: Grade Level (for internal use): 06 Administrative Assistant - Mobility   About S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility .  This role requires strong attention to detail, excellent organizational skills, and the ability to manage multiple high‑priority requests under tight deadlines. The ideal candidate is a forward‑thinking, detail‑oriented planner who responds efficiently while staying flexible and composed.     The individual in this role must understand business priorities, anticipate needs, and drive improvements that increase leadership capacity. They must handle confidential information with integrity and interact professionally with senior executives. The ideal candidate can manage complex tasks with minimal guidance, act quickly in urgent situations, and take initiative without...

About the Role: Grade Level (for internal use): 09 The Role: Executive Assistant to the Global Head of Financial Services, Corporates & Ecosystem Coverage   The Team: The Chief Client Office (CCO) proactively engages customers, industry groups, and key stakeholders to create measurable value for S&P Global and a better customer experience. Within the CCO organization, the Client Coverage team accelerates growth through strategic engagement and partnership with key accounts. The team drives cross-functional collaboration and alignment to deliver holistic solutions, drive long-term revenue growth, and maximize customer success.   What’s in it for you: You will: Act as a liaison between the team and the areas which the team supports across the enterprise to execute all required administrative and operational needs to maximize business workflows. Maintain best practices and industry standards to provide a leaner, consistent and...

About the Role: Grade Level (for internal use): 14 The Role: The Chief Client Office (CCO) proactively engages customers, industry groups and key stakeholders to create measurable value for S&P Global and a better customer experience. Person in this role is required to work from NY office at least 3 days a week. The Team: Within the CCO organization, the Client Coverage team accelerates growth through strategic partnership with key accounts. The team drives cross-functional collaboration and alignment to deliver holistic solutions, drive long-term engagements, and maximize customer success. Responsibilities and Impact: Act as the primary point of contact for key accounts, ensuring high levels of client satisfaction. Identify new business opportunities within existing accounts and pursue new client relationships. Build executive level relationships and work with customers at the most senior levels to identify opportunities and translate them...