7 customer service coordinator jobs found

About the Role: Grade Level (for internal use): 12 The Team:  The S&P Global Ratings Commercial team is known for its collaborative spirit, client focus, and commitment to excellence. We value innovation, integrity, and intellectual curiosity, and we partner with clients to help them navigate complex capital markets, credit, and business challenges. The team is competitive, sales-focused, energetic, and highly collaborative, with a strong emphasis on building trusted relationships across clients, intermediaries, and internal stakeholders.  What you stand to Gain:    Work directly with CFOs, Treasurers, Market Intermediaries and other senior executives across the U.S. Public Finance market.  Build deep familiarity with assigned accounts, client business models, funding needs, and decision-making dynamics to support effective day-to-day and strategic coverage.  Develop a strong understanding of the ratings business, U.S. Public Finance market trends, and the...

About the Role: Grade Level (for internal use): 15 The Team: The Software business operates in a global, highly collaborative environment, partnering across Product, Sales, Customer Experience, Operations, and Technology to shape growth strategy, go-to-market execution, and revenue expansion across the portfolio.  Our primary locations are in the US(NY), UK (London), and India (Gurgaon) with global sales coverage. Responsibilities & Impact: The Head of Software will define and execute the commercial and product strategy for the full product suite, including growth, market positioning, pricing, client engagement, and strategic investment priorities. The role acts as an enterprise leader for the portfolio, connecting market needs, client value, product direction/investment, and commercial outcomes. The successful candidate will bring deep expertise across asset servicing, post-trade ecosystems, tax processing, and regulatory reporting, with the ability to...

About the Role: Grade Level (for internal use): 11 The Team: The Customer Success team is a dynamic global organization where the work evolves daily. The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or supporting global strategic accounts across the corporate segment. Responsibilities and Impact: As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. You will partner closely with Marketing, Product, Account Management, and Sales teams to deliver proactive initiatives that maximize the value VA brings to our clients. Responsibilities Include: Lead targeted engagement campaigns for VA to increase product usage and deepen adoption. Develop expertise in the VA platform, staying current on new features, workflows, and...

About the Role: Grade Level (for internal use): 13 Role Overview The Senior Revenue Performance Partner, Divisional Account Management – Global Lead, is a senior strategic leadership role responsible for driving commercial performance across the global book of business spanning the Americas, EMEA, and APAC. This role is central to executing the revenue transformation strategy for Divisional Account Management and ensuring alignment with the broader commercial operating model. This leader acts as a trusted advisor and strategic partner to senior Account Management and Revenue Leadership, supporting the development and communication of strategic priorities, preparing high-impact presentations, and facilitating effective leadership communications. The role involves synthesizing complex issues into clear recommendations, framing strategic choices, and ensuring disciplined follow-through on key decisions. The position also leads a global Revenue Performance team supporting...

About the Role: Grade Level (for internal use): 13 Director, Asset Manager Sales, Multi-Asset & Options Indices Role Overview S&P Dow Jones Indices is seeking a Director, Asset Manager Sales, Multi-Asset & Options Indices to lead commercial growth across our derivative-based and multi-asset index solutions. This is a senior role within the Sales organization, designed to meet growing client demand for sophisticated index solutions for buy-side clients. The Director will combine deep technical fluency in derivatives overlays and other options- and income-based strategies with a strong commercial orientation and proven ability to originate, develop, and close complex licensing opportunities. The role will require consultative selling, senior client engagement, structured problem solving, and close collaboration with Product Management, Research & Design, Legal, Finance, and Marketing. This individual will serve as a senior sales rep, helping clients...

About the Role: Grade Level (for internal use): 13 The Team: The Director of Data Integration & Workflows leads the team that serves as the backbone of enablement at S&P Dow Jones Indices (SPDJI), responsible for building, templating, and standardizing the data pipelines and workflow patterns that power our index and analytical solutions. Reporting to the Director of Data AI & Enablement, this role is critical to the Data Platform enablement strategy, accelerating delivery, reducing production risk, and ensuring that every pipeline and workflow is scalable, observable, and maintainable. Responsibilities and Impact: Strategic Leadership & Technical Vision Define and drive the data automation and transformation strategy for the Data Integration & Workflows group, setting standards and approaches for building production-ready pipelines and workflow automation across value streams Establish reference architectures and engineering standards for...

About the Role: Grade Level (for internal use): 09 The Multi-Asset Indices Product Management team at S&P Dow Jones Indices (S&P DJI) is seeking a Senior Specialist to support its initiatives in both the US and globally. This is an exciting opportunity to join the team as a product manager, providing S&P DJI’s clients with indexing solutions in growing areas of the insurance, options overlay, and multi-asset investment universes. This multi-faceted role includes serving as the owner of the product development and maintenance process as well as the financial health of the product line. The Role The Senior Specialist will play an integral role within the Multi-Asset Indices Product Management team.  The role includes the following key responsibilities: Help define and execute the product development strategy, considering broad market trends and client needs. Support the suite of Multi-Asset Indices and products via analysis and content creation for...