2 relationship banker jobs found

About the Role: Grade Level (for internal use): 13 The Team The Service Delivery team is responsible for ensuring that the EDM Hosted Service delivered to clients efficiently and effectively. This team typically focuses on managing client relationships, coordinating service operations, and resolving any issues that may arise. They work collaboratively to meet client needs, maintain quality standards, and drive continuous improvement in service offerings. Overall, the service delivery team plays a crucial role in enhancing client satisfaction. Responsibilities And Impact   Lead a global team, providing guidance and support to ensure high-quality technical service delivery across different regions and time zones. Responsible and accountable for Client Communication in Day-to-Day operational delivery, including Change/Technology/Product/Support requests, across multiple clients with a strong emphasis on technical solutions. Responsible for understanding,...

About the Role: Grade Level (for internal use): 12 About the Role: Associate Director, Fixed Income Index Calculation and Distribution The Team: The Fixed Income Index Calculation and Distribution Team (FI ICAD) within the Global Index Management & Production Group (IMPG). The global team is responsible for the production and management of a wide range of indices covering equities, fixed income, options, futures, commodity, digital assets and economics indices. Responsibilities and Impact: The team is primarily responsible for the daily calculation, validation and dissemination of fixed income indices and associated data. The successful candidate will manage a team of analysts responsible for the production of global, S&P and iBoxx-branded, Fixed Income indices, ensuring the highest standards of accuracy and integrity. Collaborating with cross-functional teams, the Associate Director will ensure calculation inputs are validated, oversee calculations...