38 customer success manager jobs found

Work Flexibility: Field-based Who We Want: Customer-Oriented Achievers : Individuals with a strong work ethic and a customer-focused attitude who consistently add value to partnerships. Hard-Working Winners : Confident, competitive, and results-driven salespeople with a proven record of success. Game Changers : Persistent and proactive professionals who take ownership and complete tasks effectively. Mission-Driven Sellers : Enthusiastic individuals dedicated to improving healthcare and making a difference. Job Overview: The Sales Representative is responsible for promoting and selling a portfolio of technical and reprocessed medical products to both new and existing customers. You will create and manage lead generation plans, inform customers of new products and pricing, and develop strategic sales initiatives in partnership with healthcare facilities. This individual contributor role requires minimal supervision, with a strong emphasis on using professional...

Work Flexibility: Field-based Why join Stryker? Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:   US Stryker employee benefits Sales Representative – Endoscopy Are you ready to embark on an inspiring career adventure into the innovative world of medical device sales?  Welcome to Stryker’s Endoscopy Division, where we help make healthcare better by offering groundbreaking technology that drives improved patient outcomes. As an Endoscopy Sales Representative, you’ll have the opportunity to champion cutting-edge surgical solutions that are reshaping the medical field. Our Endoscopy Division is one of the largest divisions at Stryker and offers diverse and multi-specialty solutions, changing the way customers leverage visualization, allowing surgeons to see what the human eye...

Work Flexibility: Field-based Summary   This role delivers front-line clinical and technical support for both manual and robotic (Mako SmartRobotics™) procedures (based on territory needs). You’ll train surgeons and Operating Room staff, guide intra-operative activities, and ensure products and technology are used safely and effectively. In this fast-paced environment, you’ll drive exceptional clinical outcomes through pre-operative planning, technical troubleshooting, inventory and case management, and confident Operating Room presence. The role also includes account administration, cross-functional collaboration, continuing education, and alignment with the sales team to support overall territory success. On-call coverage—including evenings, weekends, and holidays—is required to meet urgent technical needs and maintain seamless customer support.  What You Will Do   Deliver front-line clinical and technical support across manual and robotic procedures, training...

Work Flexibility: Field-based About the Role   Schedule & On-Call Requirements   This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization.       Please see the link below for more information:   Why I am Rebuilding Lives     As a Trauma Sales Associate, you will work with a high degree of intensity and commitment to support sales of Stryker Trauma products that meet our customers’ most pressing needs. Under the supportive supervision of a Trauma Sales Representative, you will gain exposure to the proven   winning   Stryker Trauma team culture that delivers...

Work Flexibility: Onsite As a Marketing Associate supporting Stryker’s Peripheral Vascular Pulmonary Embolism (PE) business, you’ll play a hands‑on role in advancing life‑saving therapies and shaping how PE patients are treated across hospitals nationwide. This opportunity sits within a fast‑growing, highly visible franchise where marketing, sales, and clinical strategy intersect to drive real patient impact. In this role, you may support either downstream product marketing for an established market‑leading device or market development initiatives focused on patient pathways and hospital education. Both paths offer exposure to high‑impact work, close partnership with experienced marketers and sales teams, and the chance to contribute to initiatives that directly influence patient care. What You Will Do Support downstream marketing efforts across Stryker’s Pulmonary Embolism franchise, including both product marketing and market development initiatives Assist with...

Work Flexibility: Field-based As a Clinical Specialist you will deliver pre-sale and post-sale product education, provide clinical insights and expertise for competitive scenarios, and deliver clinical excellence to our customers across a defined territory.   You will maintain a high level of industry and product knowledge to identify changes in clinical standards and competitive issues, medical and scientific information with accuracy to our sales and marketing teams. What you will do: Deliver on the goals and metrics for accounts within assigned geography Support sales and develop sales support strategy to promote excellence with our customers Support internal and external education on process, tool optimization, and utilization in collaboration with internal stakeholders Uncover relevant clinical trends and assist with reporting competitive and market insights back to the team Driving utilization of key metrics and measurement tools to be used for evaluations...

Work Flexibility: Field-based Emergency Care (Fire/EMS) Sales Representative   As a Sales Representative at Stryker, you will be at the forefront of promoting and selling our Emergency Care products, with a focus on Fire Emergency Medical Services solutions, to pre-hospital providers. You’ll work with a diverse range of products, including Emergency Patient Transport, Defibrillators, Automated External Defibrillators (AED), and Chest Compression systems. This role will involve building and maintaining strong customer relationships, addressing inquiries, negotiating pricing, and managing orders seamlessly. By staying informed on industry trends, competitor activity, and regulatory shifts, you’ll position Stryker’s products effectively in the marketplace. You’ll also have the opportunity to exceed sales targets, monitor your performance, and collaborate with marketing and support teams to drive business growth and success. What you will do •    Continue experience in sales...

Work Flexibility: Field-based Sales Representative – Smart Care As a Sales Representative, you will be responsible for promoting and selling Stryker’s Smart Care solutions to hospitals and healthcare providers. Selling the entire Smart Care Platform includes hands-free wearables, Engage intelligent workflow engine, smartphone applications and care.ai. Smart Care’s mission is to simplify and improve the lives of healthcare professionals, patients, and families, while helping hospitals enhance quality of care, operational efficiency, and the overall healthcare experience. Beyond healthcare, Smart Care’s solutions are also used in aged care facilities, veterinary hospitals, luxury hotels, retail stores, schools, power plants, libraries, and more. You will build and maintain strong customer relationships, address inquiries, negotiate pricing, and manage orders. By staying informed on industry trends, competitor activity, and regulatory changes, you’ll effectively position Smart...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical, and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you do As a sales representative in our Sports Medicine specialty, you’ll be the face of Stryker products. Acting as a sales lead,...

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Work Flexibility: Field-based The Field Clinical Specialist works using independent judgement, partners with local Account Managers to increase clinical support, education resulting in increased clinical acumen. Responsibilities Educate physicians on device handling, implantation and troubleshooting techniques related to Inari products.   Develop, lead and/or facilitate training sessions and in-service education programs in the hospital environment.   Identify therapy adoption opportunities in collaboration with Regional and Account Managers in local geographies.   Communicate highly technical information clearly and effectively during fast-paced procedures.   Act as a clinical interface between the medical community and the Company.   Demonstrate ability to build and sustain credible business relationships with customers and share product expertise accordingly.   Provide education and clinical support in response to the most complex field inquiries on an as-needed...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you will do As a sales associate in our Sports Medicine specialty, you’ll be the face of Stryker products. You will be assisting Sales...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you will do As a sales associate in our Sports Medicine specialty, you’ll be the face of Stryker products. You will be assisting Sales...

Work Flexibility: Field-based As an ENT (Ears, Nose, and Throat) Sales Representative, you work as part of a sales team learning and honing your sales skills.  You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You monitor territory development and maintain clear communication with the sales team.  Our hard-working and mission-driven Sales Representative will be a part of delivering outstanding customer service by surpassing sales targets and performance benchmarks. Sales Representative What you will do: Build and maintain relationships with healthcare professionals and key accounts to drive sales and account growth. Communicate effectively and build relationships with stakeholders and customers. Respond promptly to customer inquiries and resolve challenges.  Manage and prioritize sales activities to maximize market potential.  Conduct product evaluations in Operating Room and...

Work Flexibility: Field-based As an ENT (Ears, Nose, and Throat) Sales Representative, you work as part of a sales team learning and honing your sales skills.  You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You monitor territory development and maintain clear communication with the sales team.  Our hard-working and mission-driven Sales Representative will be a part of delivering outstanding customer service by surpassing sales targets and performance benchmarks. Sales Representative What you will do: Build and maintain relationships with healthcare professionals and key accounts to drive sales and account growth. Communicate effectively and build relationships with stakeholders and customers. Respond promptly to customer inquiries and resolve challenges.  Manage and prioritize sales activities to maximize market potential.  Conduct product evaluations in Operating Room...

Work Flexibility: Field-based Overview As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical expertise across both robotic (Mako SmartRobotics™) and manual orthopedic procedures. You will support surgeons in the operating room by assisting with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe, accurate, and efficient outcomes. You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and participating in labs and education programs, you will learn the systems, processes, and best...

Work Flexibility: Field-based The Field Clinical Specialist works using independent judgement, partners with local Account Managers to increase clinical support, education resulting in increased clinical acumen. Responsibilities: Educate physicians on device handling, implantation and troubleshooting techniques related to Inari products.   Develop, lead and/or facilitate training sessions and in-service education programs in the hospital environment.   Identify therapy adoption opportunities in collaboration with Regional and Account Managers in local geographies.   Communicate highly technical information clearly and effectively during fast-paced procedures.   Act as a clinical interface between the medical community and the Company.   Demonstrate ability to build and sustain credible business relationships with customers and share product expertise accordingly.   Provide education and clinical support in response to the most complex field inquiries on...

Work Flexibility: Field-based Sales Representative   (Joint Replacement)     As a Sales Representative, you will strategically promote and sell   Stryker’s Orthopedic Joint Replacement service line   products to meet our customers' needs .    Your primary responsibility will be to drive revenue growth, develop customer relationships, and support surgical teams in the operating room   (OR) .   You thrive in a high-performance environment and find purpose in selling Stryker products that are making healthcare better.       What you   will do     Manage and grow existing customer accounts by delivering excellent service and building trusted partnerships.    Achieve   and   exceed sales targets by   identifying , qualifying, and closing new business opportunities.   Communicate effectively and build relationships with stakeholders and customers, respond promptly to customer   inquiries   and...

Work Flexibility: Field-based Associate   Sales Representative (Joint Replacement)     As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills.  You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You   monitor   territory development and   maintain   clear communication with the sales team. Our mission-driven Sales Associates will be a part of delivering outstanding customer service by   assisting   the Sales Representative to surpass sales targets and performance benchmarks.     What you will do:   Assist   confident, competitive and results oriented salespeople in promoting and selling Stryker products.   Conduct product evaluations in Operating Room (OR) and office settings.   Assist   with business development activities, track territory   progress...

Work Flexibility: Field-based Overview   As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical   expertise   across both robotic (Mako   SmartRobotics ™) and manual orthopedic procedures. You will support surgeons in the operating room by   assisting   with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe,   accurate , and efficient outcomes.     You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and   participating   in labs and education programs,...

Work Flexibility: Field-based Key Responsibilities Engage with healthcare professionals (e.g., physicians, nurses, and wound care specialists) to promote and demonstrate wound care, skin closure, and NPWT products. Develop and execute regional plans to meet or exceed sales targets within assigned regional targets. Partner with each of your Orthopaedic Instruments sales representatives to strategize and close high-value accounts, leveraging their expertise to enhance performance. Conduct product training and in-service sessions for clinical staff to ensure effective product adoption and utilization. Maintain accurate records of sales activities, customer interactions, and pipeline progress using CRM tools. Build and maintain strong relationships with key stakeholders, establishing trust and influence to drive product adoption. Stay informed on industry trends, competitor products, and advancements in wound care and NPWT to provide expert consultation to clients....

Work Flexibility: Field-based Who we want:     Challengers .  People who seek out the hard projects and work to find just the right solutions.   Teammates .  Partners who listen to ideas, share thoughts and work together to move the business forward.   Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts.   Strategic closers. Salespeople who close profitable business and consistently exceed their performance objectives .   Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.   Game changers. Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better.      What you will do:      As a Surgical Technologies Associate Sales Representative, you...

Work Flexibility: Field-based Clinical Specialist , Joint Replacement – Providence, RI Overview   As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical   expertise   across both robotic (Mako   SmartRobotics ™) and manual orthopedic procedures. You will support surgeons in the operating room by   assisting   with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe,   accurate , and efficient outcomes.     You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product...

Work Flexibility: Field-based Position summary:    Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.  Essential duties & responsibilities:  (detailed description)  Provides clinical surgical support by managing all relevant equipment.  Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.  Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.  Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.  Maintains knowledge base of equipment and disposable products through Stryker education training programs.  Provide physicians and OR personnel with information on new and current products.   Must be able to accurately and honestly record and...