65 customer experience coor jobs found

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care.   What You Will Do   Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.   Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.   Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.   Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build...

Work Flexibility: Field-based Who we Want We are seeking an ambitious and dynamic Breast Care Sales Representative to promote Stryker’s industry leading point of care imaging solutions to execute the company’s vision of enhancing the lives of patients and their caregivers. Top candidates come with a desire to take their careers to the next level of earning potential by driving procedure volume of a first in class, market disrupting fluorescence and visualization technology. • Mission-driven salespeople. An innovator who defines ways to create value and deliver on Stryker’s mission and strategic imperatives. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. • Delivers results. Confident, competitive, and purposeful salespeople who sets ambitious goals for personal achievement and organizational success. They measure success against the best internal and external benchmarks. • Persuasive influencers....

Work Flexibility: Field-based Territory covered: Broward County (Greater Ft. Lauderdale) Sales Representative – Surgical Technologies (ST) Step into a field-based sales role where you will promote, position, and sell Stryker’s Surgical Technologies portfolio to physicians, surgeons, and healthcare providers across your territory. Lead product evaluations and support procedures in operating room and office-based settings while demonstrating the clinical and economic value of our solutions. As the owner of your territory, you’ll grow existing business, identify new opportunities, build strong customer relationships, and consistently achieve sales goals. You’ll partner closely with your Regional Manager and serve as a trusted clinical and product resource, providing guidance, troubleshooting support, and an exceptional customer experience. ST Product Portfolio: Stryker | Surgical Technologies What You Will Do Drive territory performance by promoting...

Work Flexibility: Field-based Sage Sales Representative   As a Sage Sales Representative at Stryker, you will be at the forefront of promoting and selling our Sage products. You will drive the sale of innovative products that are designed to address preventable never-events, while maximizing efficiency and profitability for healthcare facilities. Your role will involve building and maintaining strong customer relationships, addressing inquiries, negotiating pricing, and managing orders seamlessly. By staying informed on industry trends, competitor activity, and regulatory shifts, you’ll position Stryker’s products effectively in the marketplace. You’ll also have the opportunity to exceed sales targets, monitor your performance, and collaborate with marketing and support teams to drive business growth and success. As a Sage Sales Representative, you are driven to solve real problems and make healthcare better for our customers and the patients they serve.   What you will...

Work Flexibility: Onsite As a Marketing Associate supporting Stryker’s Peripheral Vascular Pulmonary Embolism (PE) business, you’ll play a hands‑on role in advancing life‑saving therapies and shaping how PE patients are treated across hospitals nationwide. This opportunity sits within a fast‑growing, highly visible franchise where marketing, sales, and clinical strategy intersect to drive real patient impact. In this role, you may support either downstream product marketing for an established market‑leading device or market development initiatives focused on patient pathways and hospital education. Both paths offer exposure to high‑impact work, close partnership with experienced marketers and sales teams, and the chance to contribute to initiatives that directly influence patient care. This role is on-site in Irvine, CA. Candidates are expected to be on-site in office 4 days per week, with work from home option on Fridays. What You Will Do Support downstream...

Work Flexibility: Field-based Field Service Technician – Neptune As a Field Service Technician supporting Neptune, you will serve as a key technical resource for healthcare customers across your assigned territory. This field-based role focuses on equipment service, troubleshooting, maintenance, and documentation, with most of your time spent traveling in a company-provided vehicle between customer sites, resolving technical issues, and ensuring equipment performs as intended. Success in this role depends on delivering a positive customer experience through effective service support, clear communication, accurate documentation, and strong collaboration with healthcare customers, clinical staff, sales partners, and internal stakeholders. This role requires the ability to manage multiple service priorities, work independently in customer environments that can be fast-paced or stressful, and collaborate with internal partners when additional support or coordination is needed....

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Work Flexibility: Hybrid What you will do: As our Peripheral Vascular Associate Division Counsel, you will serve as a trusted advisor and strategic partner to business leaders across Stryker’s newest division. Working closely with the legal team and business partners, you will help shape the legal, compliance, and operational framework supporting the continued growth and evolution of the Peripheral Vascular business. This role offers a unique opportunity to help build a relatively new division, influence business strategy, support integration and transformation initiatives, and partner with cross-functional leaders to solve complex commercial, regulatory, and operational challenges. While the position includes significant hands-on execution, successful candidates will be expected to demonstrate leadership, business acumen, emotional intelligence, and the ability to influence stakeholders across a highly matrixed organization. This role is ideal for an attorney seeking to...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you do As a sales representative in our Sports Medicine specialty, you’ll be the face of Stryker products. Acting as a sales lead, you’ll prepare and...

Work Flexibility: Hybrid Schedule : Monday – Friday, 8:30am – 5pm Overtime based on business needs What you will do The Customer Service Representative serves as the primary point of contact for customers before and after sales, supporting the sales team by fostering strong client relationships that directly impact service and product revenue. This role involves handling customer inquiries, coordinating with internal departments to resolve issues related to product information, pricing, shipping, warranty claims, and repairs, while also identifying new and add-on business opportunities. Serve as a liaison for internal and external customers, answering calls and processing email requests with professionalism and accuracy Place and process product orders while partnering with the Warehouse and Logistics team to ensure timely distribution Build and maintain strong relationships with customers and the field sales team by providing accurate and complete product...

Work Flexibility: Field-based As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills.  You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You monitor territory development and maintain clear communication with the sales team. Our mission-driven Sales Associates will be a part of delivering outstanding customer service by assisting the Sales Representative to surpass sales targets and performance benchmarks.    What you will do:   Assist confident, competitive and results oriented salespeople in promoting and selling Stryker products.   Conduct product evaluations in Operating Room (OR) and office settings.   Assist with business development activities, track territory progress and communicate effectively with Sales Representatives.   Solve product problems onsite and educate medical...

Work Flexibility: Field-based Stryker Position Title: Trauma Sales Representative Schedule & On-Call Requirements This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization. Please see the link below for more information: Why I am Rebuilding Lives What you will do As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You live your work, feeding off the...

Work Flexibility: Field-based Sales Representative – Neurosurgical (NS) Step into a field-based sales role focused on supporting neurosurgical procedures and helping healthcare providers evaluate innovative medical technologies. In this role, you'll work directly with surgeons, hospital teams, and clinical staff across your territory, providing product expertise, procedural support, and consultative sales solutions in fast-paced clinical environments. This is an opportunity to build a territory, develop trusted customer relationships, and contribute to the growth of a leading medical technology portfolio. NS Product Portfolio: Stryker | Neurosurgical What You Will Do Drive sales performance by promoting and selling neurosurgical products across an assigned territory while meeting or exceeding sales goals. Support product evaluations, surgical procedures, and clinical demonstrations in operating rooms and procedural settings. Educate surgeons, nurses, and...

Work Flexibility: Hybrid   Make an impact by helping shape the future of Stryker’s Trauma portfolio. As an associate manager, Global Upstream Marketing, you will lead the development and evolution of the product portfolio by translating customer, market, and competitive insights into strategies for future products. This role drives product lifecycle management, identifies opportunities to strengthen the portfolio, and partners closely with Research & Development and cross-functional teams to define and deliver new products. What You Will Do Lead market, customer, competitive, and industry analysis to identify unmet needs, market opportunities, emerging trends, and potential sources of growth. Translate Voice of Customer, key opinion leader, qualitative, quantitative, and third-party research into actionable product and portfolio strategies. Develop financial models, business cases, forecasts, pricing analyses, and return-on-investment assessments to support new...

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care.   What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Work Flexibility: Field-based Stryker   Position Title: Joint Replacement Sales Representative         Who we want   Hard-working winners. Confident, competitive and results-oriented salespeople who create a track record of success.   Persuasive influencers. People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty.    Organized self-starters. Salespeople who create and maintain precise inventory control to ensure they can initiate the implementation of a solution with the proper product or tool.    Mission-driven salespeople. Competitive represen tatives who will be dedicated to the purpose of changing people’s lives and making healthcare better.       What you will do   As a Joint Replacement Sales Representative, you work with a high degree of service,...

Work Flexibility: Field-based Stryker’s Neurovascular division is focused on advancing the practice of minimally invasive stroke therapies. We are mission driven to make health care better by providing innovative stroke care solutions, including clinical education and support to help physicians deliver better patient outcomes.   The Territory Sales Representative (TSR) is responsible for driving adoption and utilization of the Acute Ischemic Stroke (AIS) portfolio, while supporting the Hemorrhagic (HEM) portfolio within a designated territory.   This role will partner closely with Territory Managers in the designated market to execute strategic plans and drive AIS procedure growth through strong clinical partnerships and consistent execution in high-acuity environments.   Duties and Responsibilities:   Delivers on the established annual sales quota for the defined territory. Implements and executes launch strategies developed by leading product education and...

Work Flexibility: Field-based What You’ll Do As an Orthopaedic Instruments Sales Representative, you will drive business growth by selling medical devices and surgical products within your assigned territory. You will leverage your strong communication, negotiation, and presentation skills to influence a wide range of stakeholders, while effectively managing complex sales cycles involving multiple decision-makers. Thriving in a fast-paced, high-performance environment, you take full ownership of your business—demonstrating strong organization, accountability, and time management as you work to consistently meet and exceed your sales goals. Develop and execute territory sales plans to achieve and exceed quota Build and maintain relationships with surgeons, operating room staff, SPD, supply chain, and hospital administrators Conduct product demonstrations, evaluations, and trials in clinical and operating room environments Support and lead product launches, conversions,...

Work Flexibility: Field-based Stryker Position Title: Upper Extremities Sales Associate What you will do The Upper Extremities Sales Associate will partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Upper Extremities business, and then contribute to the growth of that business in the assigned territory.   He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker. Attend surgeries in which Stryker Upper Extremities products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons regarding product use and functionality. Educate and inform doctors, nurses, and appropriate staff personnel as to...

Work Flexibility: Hybrid What you will do: As our Market Insights Associate, you will support the growth and expansion of the Market Insights function within Stryker Sustainability Solutions. You will contribute to market modeling, competitive intelligence, dashboard development, and primary and secondary market research efforts that help the business better understand market opportunities and competitive dynamics.  Working closely with Marketing, Finance, Strategy, Commercial Operations, and R&D, you will help gather, organize, and interpret market, customer, and competitive information to support business planning and decision-making. The role offers broad exposure to the medical device industry and the opportunity to contribute to strategic initiatives. You will need to be curious, analytical, and eager to learn about market dynamics, customer needs, and competitive trends. You will also need to enjoy solving problems, working with data, and communicating...

Work Flexibility: Field-based Essential duties & responsibilities: (detailed description) · Provides clinical surgical support by managing all relevant equipment. · Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. · Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. · Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. · Maintains knowledge base of equipment and disposable products through Stryker education training programs. · Provide physicians and OR personnel with information on new and current products. · Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. · Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the...

Work Flexibility: Field-based We are seeking an ambitious and dynamic Breast Care Sales Representative to promote Stryker’s industry leading point of care imaging solutions to execute the company’s vision of enhancing the lives of patients and their caregivers. The purpose of this position is to drive capital acquisition of SPY technology, MOLLI, Invuity and foster utilization in the clinical health space. Target customers are Operating Room personnel, various surgeon specialties and hospital administrators. We are looking for candidates who want to take their careers to the next level of earning potential by driving procedure volume of a first in class, market disrupting fluorescence imaging technology. This opportunity proves 100% accountability for your regional results and earnings. Stryker offers a unique working environment that fosters individual growth and rewards-based performance. The work environment is fast-paced, entrepreneurial and high energy. Who we Want...

Work Flexibility: Field-based Who we want Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground-floor experience of our business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Collaborative networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.   What you will do As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will also...

Work Flexibility: Field-based Overview As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical expertise across both robotic (Mako SmartRobotics™) and manual orthopedic procedures. You will support surgeons in the operating room by assisting with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe, accurate, and efficient outcomes. You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and participating in labs and education programs, you will learn the systems, processes, and best...