4 customer service jobs found

Work Flexibility: Field-based Overview   As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical   expertise   across both robotic (Mako   SmartRobotics ™) and manual orthopedic procedures. You will support surgeons in the operating room by   assisting   with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe,   accurate , and efficient outcomes.     You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and   participating   in labs and education programs,...

Work Flexibility: Onsite Schedule: Monday - Friday, 6:00am- 2:30pm, OT as needed by the business What You'll Do Serve as the quality subject matter expert for product and process quality standards. Ensure compliance with cGMPs and regulatory requirements (FDA, BSI, TUV, and other medical device agencies). Act as the first point of contact for daily production line quality issues. Investigate product and process concerns, identify root causes, and support corrective actions. Partner with Quality Engineers and cross-functional teams to reduce risk and improve processes. Deliver defect awareness and quality training to production associates. Support the management and disposition of non-conforming materials and products. Segregate and contain product when quality discrepancies are identified. Conduct audit readiness checks and support internal quality audits. Monitor, trend, and analyze key quality metrics and performance data. Review customer...

Work Flexibility: Onsite Schedule: Monday - Friday, 3:30pm- 12:00am, OT as needed by the business What You'll Do Serve as the quality subject matter expert for product and process quality standards. Ensure compliance with cGMPs and regulatory requirements (FDA, BSI, TUV, and other medical device agencies). Act as the first point of contact for daily production line quality issues. Investigate product and process concerns, identify root causes, and support corrective actions. Partner with Quality Engineers and cross-functional teams to reduce risk and improve processes. Deliver defect awareness and quality training to production associates. Support the management and disposition of non-conforming materials and products. Segregate and contain product when quality discrepancies are identified. Conduct audit readiness checks and support internal quality audits. Monitor, trend, and analyze key quality metrics and performance data. Review...

Work Flexibility: Onsite Stryker is hiring an Associate Manager, Quality Assurance in Irvine, CA to lead a high-performing Quality Operations team and drive quality excellence across manufacturing and business functions. In this role, you will provide leadership and direction for quality assurance activities with a strong focus on compliance, risk prevention, continuous improvement, and operational effectiveness. You will be responsible for ensuring adherence to Stryker Corporate and SGS requirements, Quality System Regulations, and applicable industry standards while fostering a culture of engagement, accountability, and quality ownership. This position plays a key role in delivering both compliance and business objectives, supporting product quality, process improvements, and overall organizational success. What you will do: Lead and develop a Quality Engineering team, providing guidance and support to manufacturing and cross-functional partners while promoting a...