38 customer success manager jobs found

Work Flexibility: Field-based Why join Stryker? Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:   US Stryker employee benefits Sales Representative – Endoscopy Are you ready to embark on an inspiring career adventure into the innovative world of medical device sales?  Welcome to Stryker’s Endoscopy Division, where we help make healthcare better by offering groundbreaking technology that drives improved patient outcomes. As an Endoscopy Sales Representative, you’ll have the opportunity to champion cutting-edge surgical solutions that are reshaping the medical field. Our Endoscopy Division is one of the largest divisions at Stryker and offers diverse and multi-specialty solutions, changing the way customers leverage visualization, allowing surgeons to see what the human eye...

Work Flexibility: Field-based Sales Representative     Who we want:     Challengers .    People who seek out the hard projects and work to find just the right solutions.   Teammates .    Partners who listen to ideas, share thoughts and work together to move the business forward.   Charismatic networkers.   Relationship-savvy people who intentionally make connections with both internal partners and external contacts.   Strategic closers.   Salespeople who close profitable   business and   consistently exceed their performance   objectives .   Customer-oriented achievers.   Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.   Game changers.   Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better.      What you will do:      As an ENT   Sales...

Work Flexibility: Onsite The Associate Medical Education Manager plays a key role in creating and delivering impactful educational programs that support healthcare professionals, strengthen customer relationships, and advance the Trauma & Extremities business. This position is responsible for the strategy, planning, coordination, and execution of customer-facing medical education initiatives that enhance product knowledge, clinical expertise, and engagement across the orthopedic trauma community. This position requires the selected candidate to be on-site in Mahwah, NJ. What you will do: Lead the full lifecycle planning and execution of national medical education programs, including cadaveric labs, surgeon education events, workshops, professional education meetings, and large-scale educational events. Manage all aspects of program and event execution from strategic kickoff and planning through onsite leadership, attendee experience management, and...

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Work Flexibility: Field-based As a Clinical Specialist for Joint Replacement at Stryker, you will help improve orthopedic surgeries around the world and help us achieve our mission of making healthcare better. In this role, you’ll be responsible for helping surgeons use Stryker’s Mako robot– our newest product used in robotic-arm assisted surgery. Acting as a helpful source for all things related to the Mako, you’ll deliver exceptional service while prioritizing customer needs in a fast-paced high volume clinical environment. You will think critically, and provide strategic solutions to enhance outcomes and drive trust in every interaction     What you will do   Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision.    Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning.    Shadow and support daily account coordination,...

Work Flexibility: Field-based Stryker   Position Title:   Foot & Ankle Sales Representative     What you will do   As   a Foot & Ankle Sales Rep , you work with a high degree of intensity and commitment to sell Stryker   Foot & Ankle   products that meet our customers’ needs.    You   are responsible   for   becoming the resident Foot & A nkle   expert as you work with a sophisticated audience of surgeons and healthcare professionals.    You live your work, feeding o ff the extreme demands of Foot & A nkle , not counting hours but rather lives impacted.    A person who is energized by chaos, you organize your materials and sort   possible solutions   quickly   during operating room   consultations.    You take   great pride   in meticulously managing and   maintaining   your inventory of products and are prepared to   assist   a customer...

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent...

Work Flexibility: Field-based The Associate Sales Rep works directly with a Sales Representative to help aid with the planning, directing and coordination of the selling, marketing and promotion of Stryker Peripheral Vascular products to physicians and customers, e.g. medical cath lab and other hospital staff.   ESSENTIAL FUNCTIONS: •         Assists Sales Representatives in the marketing, promotion and sales of VTE products. •         Educates and informs doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker PV products, product functionality and updates, changes to product portfolio, and educational programs. •         Following extensive product training, the employee must be able to tailor Stryker PV’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish products from those of Stryker’s...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you will do As a sales associate in our Sports Medicine specialty, you’ll be the face of Stryker products. You will be assisting Sales...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical, and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you do As a sales representative in our Sports Medicine specialty, you’ll be the face of Stryker products. Acting as a sales lead,...

Work Flexibility: Field-based Associate   Sales Representative (Joint Replacement)     As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills.  You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You   monitor   territory development and   maintain   clear communication with the sales team. Our mission-driven Sales Associates will be a part of delivering outstanding customer service by   assisting   the Sales Representative to surpass sales targets and performance benchmarks.     What you will do:   Assist   confident, competitive and results oriented salespeople in promoting and selling Stryker products.   Conduct product evaluations in Operating Room (OR) and office settings.   Assist   with business development activities, track territory   progress...

Work Flexibility: Field-based Sales Representative   (Joint Replacement)     As a Sales Representative, you will strategically promote and sell   Stryker’s Orthopedic Joint Replacement service line   products to meet our customers' needs .    Your primary responsibility will be to drive revenue growth, develop customer relationships, and support surgical teams in the operating room   (OR) .   You thrive in a high-performance environment and find purpose in selling Stryker products that are making healthcare better.       What you   will do     Manage and grow existing customer accounts by delivering excellent service and building trusted partnerships.    Achieve   and   exceed sales targets by   identifying , qualifying, and closing new business opportunities.   Communicate effectively and build relationships with stakeholders and customers, respond promptly to customer   inquiries   and...

Work Flexibility: Field-based Clinical Specialist , Joint Replacement – Providence, RI Overview   As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical   expertise   across both robotic (Mako   SmartRobotics ™) and manual orthopedic procedures. You will support surgeons in the operating room by   assisting   with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe,   accurate , and efficient outcomes.     You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product...

Work Flexibility: Field-based As a Peripheral Vascular Field Clinical Specialist at Stryker, you will help transform the lives of patients suffering from venous and other vascular diseases together with our customers.  This is a vital role in supporting our customers with advanced training, clinical expertise, and real-time procedural support to help us achieve our mission of making healthcare better. Ideal North New Jersey locations: Paramus, Westwood, Ridgewood, Bergen County, and Ramsey What you will do: Provide exceptional hands-on training and education to physicians on device handling, implantation, and troubleshooting for Inari products. Lead and facilitate in-service training sessions in clinical environments. Partner with our Account Managers to identify opportunities and drive therapy adoption. Be ready for on-call support for urgent clinical needs that can occur outside of standard business hours to ensure our commitment to our customers....

Work Flexibility: Field-based Who we want:   Challengers .    People who seek out   the hard   projects and work to find just the right solutions.   Teammates .    Partners who listen to ideas, share   thoughts   and work together to move the business forward.   Charismatic networkers.   Relationship-savvy people who intentionally make connections with both internal partners and external contacts.   Strategic closers.   Salespeople who close profitable business and consistently exceed their performance   objectives .   Customer-oriented achievers.   Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.   Game changers.   Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better.      What you will do:    As a n Orthopaedic Instruments   Sales Representative,...

Work Flexibility: Field-based Position summary:    Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.  Essential duties & responsibilities:  (detailed description)  Provides clinical surgical support by managing all relevant equipment.  Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.  Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.  Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.  Maintains knowledge base of equipment and disposable products through Stryker education training programs.  Provide physicians and OR personnel with information on new and current products.   Must be able to accurately and honestly record and...

Work Flexibility: Remote Position: Operation’s Associate Department: Operations EEO Code: 4-1 Exempt/Non-Exempt: Exempt Date Revised: September 30th, 2015 The following is not intended to represent an all-inclusive list of job responsibilities, but to outline the ESSENTIAL FUNCTIONS of the position. General Description:  Assists Onsite Regional Manager and Supervisors with daily operations of the region with a specific focus on account coverage Essential Functions: Provides account coverage within the region to ensure uninterrupted customer service. Ensures effective surgical care to patients as related to Stryker Endoscopy equipment. Responsible for trouble-shooting and maintaining Stryker Endoscopy equipment. Interacts with surgeons, patients, OR personnel, Central Processing, Sales Reps, O.R. Management, Implementation Project Manager(s), Hospital Administration, and other  Stryker employees and partners. Effectively builds...

Work Flexibility: Field-based Position Title: Trauma Sales Representative Schedule & On-Call Requirements   This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization.     Please see the link below for more information:   Why I am Rebuilding Lives   What you will do As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You live your work, feeding off the extreme demands of...

Work Flexibility: Field-based About the Role   Schedule & On-Call Requirements   This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization.       Please see the link below for more information:   Why I am Rebuilding Lives     As a Trauma Sales Associate, you will work with a high degree of intensity and commitment to support sales of Stryker Trauma products that meet our customers’ most pressing needs. Under the supportive supervision of a Trauma Sales Representative, you will gain exposure to the proven   winning   Stryker Trauma team culture that delivers...

Work Flexibility: Field-based Stryker   Position Title:   Foot & Ankle Sales Associate     Location: Ideally located in the Midland/Saginaw area. This team member will help support the local territory which includes Midland, Flint, Saginaw, and Bay City. What you will do   The Foot & Ankle Sales Associate will partner closely with Sales Representative(s) in the area to quickly   learn   the medical device industry and Foot & Ankle   business, and   then contribute to the growth of that business in the assigned territory .     He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.    Attend surgeries in which Stryker Foot &...

Work Flexibility: Field-based Stryker’s Neurovascular division is focused on advancing the practice of minimally invasive stroke therapies. The business is dedicated to providing innovative stroke products and services for ischemic and hemorrhagic stroke, and committed to providing clinical education and support to help physicians deliver better patient outcomes.   What you will do   On a daily basis, builds relationships with multiple customers within an account and, based upon knowledge of the customer’s needs, tailors promotional message to best disseminate information regarding new products, product selection, supply/inventory, product functionality and updates, proper use and maintenance of Stryker products, and pricing trends.  Resolves customer complaints and questions by investigating problems, developing solutions, preparing reports, and making recommendations to management.  Supports market development efforts to increase the number of patients available...

Work Flexibility: Field-based Position summary:    Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.  Essential duties & responsibilities:  (detailed description)  Provides clinical surgical support by managing all relevant equipment.  Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.  Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.  Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.  Maintains knowledge base of equipment and disposable products through Stryker education training programs.  Provide physicians and OR personnel with information on new and current products.   Must be able to accurately and honestly record and report...

Work Flexibility: Hybrid Sales Representative   (Joint Replacement)     As a Sales Representative, you will strategically promote and sell   Stryker’s Orthopedic Joint Replacement service line   products to meet our customers' needs .    Your primary responsibility will be to drive revenue growth, develop customer relationships, and support surgical teams in the operating room   (OR) .   You thrive in a high-performance environment and find purpose in selling Stryker products that are making healthcare better.       What you   will do     Manage and grow existing customer accounts by delivering excellent service and building trusted partnerships.    Achieve   and   exceed sales targets by   identifying , qualifying, and closing new business opportunities.   Communicate effectively and build relationships with stakeholders and customers, respond promptly to customer   inquiries   and...

Work Flexibility: Field-based Associate Sales Representative (Joint Replacement)  As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills.  You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You monitor territory development and maintain clear communication with the sales team. Our mission-driven Sales Associates will be a part of delivering outstanding customer service by assisting the Sales Representative to surpass sales targets and performance benchmarks.  What you will do:   Assist confident, competitive and results oriented salespeople in promoting and selling Stryker products.  Conduct product evaluations in Operating Room (OR) and office settings.  Assist with business development activities, track territory progress and communicate effectively with Sales Representatives.  Solve product problems onsite and...