33 customer success manager jobs found

Work Flexibility: Field-based Why join Stryker? Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:   US Stryker employee benefits Sales Representative – Endoscopy Are you ready to embark on an inspiring career adventure into the innovative world of medical device sales?  Welcome to Stryker’s Endoscopy Division, where we help make healthcare better by offering groundbreaking technology that drives improved patient outcomes. As an Endoscopy Sales Representative, you’ll have the opportunity to champion cutting-edge surgical solutions that are reshaping the medical field. Our Endoscopy Division is one of the largest divisions at Stryker and offers diverse and multi-specialty solutions, changing the way customers leverage visualization, allowing surgeons to see what the human eye...

Work Flexibility: Field-based Sales Representative     Who we want:     Challengers .    People who seek out the hard projects and work to find just the right solutions.   Teammates .    Partners who listen to ideas, share thoughts and work together to move the business forward.   Charismatic networkers.   Relationship-savvy people who intentionally make connections with both internal partners and external contacts.   Strategic closers.   Salespeople who close profitable   business and   consistently exceed their performance   objectives .   Customer-oriented achievers.   Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.   Game changers.   Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better.      What you will do:      As an ENT   Sales...

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Work Flexibility: Onsite Location: 5900 Optical Ct, San Jose, CA Shift : Monday – Friday, 8:00 AM – 4:45 PM Summary: As the Materials Specialist, you will help ensure products and materials move efficiently through daily operations while maintaining a strong focus on accuracy, quality, and safety. You’ll work closely with teammates and cross-functional partners to support customer needs, solve problems, and contribute to continuous improvement.  What You Will Do:    Receive, process, store, and maintain accurate inventory of finished products, supplies, materials, and equipment in accordance with established warehouse procedures. Pick, prepare, dock, package, and ship finished products for allocated customer orders, ensuring accurate and timely order fulfillment. Maintain accurate inventory and material movement records using ERP and other computer systems to track incoming and outgoing products. Coordinate shipping and receiving activities while supporting...

Work Flexibility: Field-based The Associate Sales Rep works directly with a Sales Representative to help aid with the planning, directing and coordination of the selling, marketing and promotion of Stryker Peripheral Vascular products to physicians and customers, e.g. medical cath lab and other hospital staff.   ESSENTIAL FUNCTIONS: •         Assists Sales Representatives in the marketing, promotion and sales of VTE products. •         Educates and informs doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker PV products, product functionality and updates, changes to product portfolio, and educational programs. •         Following extensive product training, the employee must be able to tailor Stryker PV’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish products from those of Stryker’s...

Work Flexibility: Field-based The Associate Sales Rep works directly with a Sales Representative to help aid with the planning, directing and coordination of the selling, marketing and promotion of Stryker Peripheral Vascular products to physicians and customers, e.g. medical cath lab and other hospital staff.   ESSENTIAL FUNCTIONS: •         Assists Sales Representatives in the marketing, promotion and sales of VTE products. •         Educates and informs doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker PV products, product functionality and updates, changes to product portfolio, and educational programs. •         Following extensive product training, the employee must be able to tailor Stryker PV’s promotional message based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish products from those of Stryker’s...

Work Flexibility: Field-based Position summary: Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. Essential duties & responsibilities: (detailed description) · Provides clinical surgical support by managing all relevant equipment. · Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. · Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. · Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. · Maintains knowledge base of equipment and disposable products through Stryker education training programs. · Provide physicians and OR personnel with information on new and current products. · Must be able to accurately and honestly record and report data metrics related to all specific job...

Work Flexibility: Onsite Schedule: 1st shift, Monday to Friday 8am - 4pm Overtime based on business needs What you will do - Perform inventory reconciliation within the Mako-Stryker ERP system and third-party logistics (3PL) locations. Reconcile inventory transactions, including shipments and receipts, to ensure accuracy and control throughout the supply chain. Support and expedite commercial inventory requests to ensure timely fulfillment and customer satisfaction. Prepare cycle count variance reports and communicate findings to leadership. Investigate inventory discrepancies by comparing system records to physical inventory counts and resolving variances. Review, maintain, and update inventory SOPs and work instructions as needed. Provide support outside of standard business hours to meet business and workload demands. Perform other duties as assigned. What you need - Required 3+ years of experience High School diploma or...

Work Flexibility: Hybrid As a Portfolio Associate supporting Stryker's Early Intervention/Primary Knee Portfolio within the Knee Business Unit, you will help drive the growth and success of products that advance patient care in knee arthroplasty. In this role, you will leverage business and market analytics to identify trends, measure performance, and generate insights that support portfolio decision-making. You will collaborate with cross-functional teams to contribute to pre-commercialization plans, annual marketing plans, and product launch initiatives while supporting presentations to business leaders, sales teams, and customers. This position offers an opportunity to build marketing and portfolio management expertise while contributing to innovative solutions that help surgeons deliver better care for their patients.     This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently...

Work Flexibility: Field-based Stryker   Position Title: Trauma Sales Representative       Schedule & On-Call Requirements   This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization.       Please see the link below for more information:   Why I am Rebuilding Lives     What you will do   As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You   are responsible for   becoming the resident trauma expert as you work with a sophisticated audience of...

Work Flexibility: Hybrid or Onsite Location: 510 Technology Drive STE #300, Irvine, CA Schedule : Monday – Friday, 8am – 5pm Overtime based on business needs What you will do The Customer Service Representative serves as the primary point of contact for customers before and after sales, supporting the sales team by fostering strong client relationships that directly impact service and product revenue. This role involves handling customer inquiries, coordinating with internal departments to resolve issues related to product information, pricing, shipping, warranty claims, and repairs, while also identifying new and add-on business opportunities. Serve as a liaison for internal and external customers, answering calls and processing email requests with professionalism and accuracy Place and process product orders while partnering with the Warehouse and Logistics team to ensure timely distribution Build and maintain strong relationships with customers and...

Work Flexibility: Field-based Associate Sales Representative – Patient Care/Patient Handling As an Associate Sales Representative, you will play a key role in supporting the sales team by promoting and selling Stryker's Acute Care products, with a focus on Patient Care solutions, to healthcare providers. You’ll assist with engaging product demonstrations, contribute to managing customer relationships, and provide exceptional support to ensure client satisfaction. Additionally, you’ll participate in training programs, attend industry events, and collaborate with the sales team to help achieve business goals. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior sales role within Stryker. What you will do •    Promote Stryker Medical products to doctors, nurses, and appropriate staff personnel and provide excellent customer service and develop the customer relationship. •    Educate and inform Healthcare Professional...

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Work Flexibility: Field-based Stryker   Position Title: Trauma Sales Representative       Who we   want   Hard-working winners.   Confident, competitive and results-oriented salespeople who create a track record of success.   Persuasive influencers.   People who understand market positioning and can use their relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty.    Organized self-starters.   Salespeople who create and maintain precise inventory control to ensure they can initiate the implementation of a solution with the proper product or tool.    Mission-driven salespeople.   Fiercely   intense representatives who do   what is necessary to live out their purpose of changing people’s lives and making healthcare better.       What you will do   As a Trauma Sales Representative, you work with a high degree of intensity and commitment...

Work Flexibility: Field-based IVS   Associate Sales Rep     Who we want:     Challengers .    People who seek out   the hard   projects and work to find just the right solutions.   Teammates .    Partners who listen to ideas, share   thoughts   and work together to move the business forward.   Charismatic networkers.   Relationship-savvy people who intentionally make connections with both internal partners and external contacts.   Strategic closers.   Salespeople who close profitable business and consistently exceed their performance   objectives .   Customer-oriented achievers.   Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.   Game changers.   Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better.      What you will do:      As...

Work Flexibility: Field-based What You Will Do: As a Field Service Technician providing support for our Power Tools you will spend the majority of your time in four key areas: Traveling between hospitals based on assignment of service requests. Troubleshooting and resolving customer and product issues. Building positive relationships with Stryker customers, peers, and internal partners. Documenting service results in order to maintain accurate quality records. The environment and culture for this role is fast-paced and you’ll constantly be on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers, sales representatives, and other internal partners. The person in this role should love to solve problems. Candidates must be willing to spend most days traveling, be capable of successfully communicating with our customers, and have strong documentation skills.   Who We Want: Self-directed initiators....

Work Flexibility: Field-based Sales Representative   (Joint Replacement)     As a Sales Representative, you will strategically promote and sell   Stryker’s Orthopedic Joint Replacement service line   products to meet our customers' needs .    Your primary responsibility will be to drive revenue growth, develop customer relationships, and support surgical teams in the operating room   (OR) .   You thrive in a high-performance environment and find purpose in selling Stryker products that are making healthcare better.       What you   will do     Manage and grow existing customer accounts by delivering excellent service and building trusted partnerships.    Achieve   and   exceed sales targets by   identifying , qualifying, and closing new business opportunities.   Communicate effectively and build relationships with stakeholders and customers, respond promptly to customer   inquiries   and...

Work Flexibility: Field-based Who we want:   Challengers .    People who seek out   the hard   projects and work to find just the right solutions.   Teammates .    Partners who listen to ideas, share   thoughts   and work together to move the business forward.   Charismatic networkers.   Relationship-savvy people who intentionally make connections with both internal partners and external contacts.   Strategic closers.   Salespeople who close profitable business and consistently exceed their performance   objectives .   Customer-oriented achievers.   Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.   Game changers.   Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better.      What you will do:    As a n Orthopaedic Instruments   Sales Representative,...

Work Flexibility: Field-based Associate Sales Representative (Joint Replacement)  As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills.  You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You monitor territory development and maintain clear communication with the sales team. Our mission-driven Sales Associates will be a part of delivering outstanding customer service by assisting the Sales Representative to surpass sales targets and performance benchmarks.  What you will do:   Assist confident, competitive and results oriented salespeople in promoting and selling Stryker products.  Conduct product evaluations in Operating Room (OR) and office settings.  Assist with business development activities, track territory progress and communicate effectively with Sales Representatives.  Solve product problems onsite and...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you do As a sales representative in our Sports Medicine specialty, you’ll be the face of Stryker products. Acting as a sales lead, you’ll prepare and...

Work Flexibility: Field-based Overview   As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical   expertise   across both robotic (Mako   SmartRobotics ™) and manual orthopedic procedures. You will support surgeons in the operating room by   assisting   with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe,   accurate , and efficient outcomes.     You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and   participating   in labs and education programs,...

Work Flexibility: Field-based Stryker   Position Title:   Foot & Ankle Sales Associate     What you will do   The Foot & Ankle Sales Associate will partner closely with Sales Representative(s) in the area to quickly   learn   the medical device industry and Foot & Ankle   business, and   then contribute to the growth of that business in the assigned territory .     He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.    Attend surgeries in which Stryker Foot & Ankle products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons   regarding   product use and functionality....

Work Flexibility: Field-based What You’ll Do   As a Surgical Care Sales Representative, you will drive sales growth within your assigned territory by taking a consultative, relationship-focused approach to supporting healthcare professionals and improving patient outcomes.   You will partner closely with Orthopaedic Instruments sales teams and collaborate across functions to build pipeline, close business, and expand existing accounts.   Own and manage a defined geographic territory, executing a strategic plan to meet or exceed sales quotas   Prospect, cold call, and develop new business across hospitals, surgery centers, and wound care clinics   Engage with physicians, nurses, and clinical stakeholders to understand needs and recommend solutions   Deliver product demonstrations, clinical training, and in-service education on wound care, skin closure, and negative pressure wound therapy (NPWT) products...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you will do As a sales associate in our Sports Medicine specialty, you’ll be the face of Stryker products. You will be assisting Sales...