5 senior customer success manager jobs found

Work Flexibility: Onsite What you   will do   The Medical Education Associate coordinates the planning and execution of educational programs,   third ‑ party   exhibits, sponsorships, and key customer engagements. This role manages   end ‑ to ‑ end   event   logistics   – including coordinating intake and submission of requests, communicating request status, securing   equipment   and providing logistical communications and on-site support. This role partners with   cross ‑ functional   and third-party stakeholders, ensures all activities meet compliance requirements and documentation standards, and captures customer insights to help continuously improve program delivery and effectiveness.   Support the planning and execution of regional trade shows, congresses, medical education programs, physician   trainings , and key customer events.    Coordinate end-to-end event   logistics   including venue...

Work Flexibility: Field-based Summary   This role delivers front-line clinical and technical support for both manual and robotic (Mako SmartRobotics™) procedures (based on territory needs). You’ll train surgeons and Operating Room staff, guide intra-operative activities, and ensure products and technology are used safely and effectively. In this fast-paced environment, you’ll drive exceptional clinical outcomes through pre-operative planning, technical troubleshooting, inventory and case management, and confident Operating Room presence. The role also includes account administration, cross-functional collaboration, continuing education, and alignment with the sales team to support overall territory success. On-call coverage—including evenings, weekends, and holidays—is required to meet urgent technical needs and maintain seamless customer support.  What You Will Do   Deliver front-line clinical and technical support across manual and robotic procedures, training...

Work Flexibility: Field-based Key Responsibilities Engage with healthcare professionals (e.g., physicians, nurses, and wound care specialists) to promote and demonstrate wound care, skin closure, and NPWT products. Develop and execute regional plans to meet or exceed sales targets within assigned regional targets. Partner with each of your Orthopaedic Instruments sales representatives to strategize and close high-value accounts, leveraging their expertise to enhance performance. Conduct product training and in-service sessions for clinical staff to ensure effective product adoption and utilization. Maintain accurate records of sales activities, customer interactions, and pipeline progress using CRM tools. Build and maintain strong relationships with key stakeholders, establishing trust and influence to drive product adoption. Stay informed on industry trends, competitor products, and advancements in wound care and NPWT to provide expert consultation to clients....

Work Flexibility: Field-based Position summary:    Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.  Essential duties & responsibilities:  (detailed description)  Provides clinical surgical support by managing all relevant equipment.  Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.  Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.  Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.  Maintains knowledge base of equipment and disposable products through Stryker education training programs.  Provide physicians and OR personnel with information on new and current products.   Must be able to accurately and honestly record and...

Work Flexibility: Field-based Position summary:    Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.  Essential duties & responsibilities:  (detailed description)  Provides clinical surgical support by managing all relevant equipment.  Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.  Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.  Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.  Maintains knowledge base of equipment and disposable products through Stryker education training programs.  Provide physicians and OR personnel with information on new and current products.   Must be able to accurately and honestly record and...