19 customer service jobs found

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: IT Support Specialist III (12-month Fixed Term Contract) Job Summary: The IT Support Specialist primarily provides Tier 2 end-user support for staff in our London office but will share in the support of our multiple global locations. This role will assist by identifying, prioritising, and confirming resolution of reported problems with desktop, laptop, networked systems, audio video equipment and desktop applications. The IT...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: eCommerce Product Support Lead  Job Summary: The eCommerce Product Support Lead is responsible for leading customer support readiness and operational support strategy for Pokémon Center customers. The eCommerce Product Support Lead acts as a subject matter expert, driving continuous improvements to the customer experience while partnering with internal teams to support launches, enhancements, and regional expansion initiatives. This...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role   Job Title: Service Delivery Lead  Job Summary: The Service Delivery Lead (SDL) enables delivery of high-quality customer support across all products, supported regions, and languages. Working closely with other Service Delivery team members, Product Support Leads, vendors, and Customer Service leadership, the SDL supports vendor operations, quality assurance programs, service delivery processes, incident management activities, and continuous...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role  Job Title: Brand & Creative Services Partner Job Summary: The Brand & Creative Services Partner will focus on upholding the vision and standards of the Pokémon brand. The ideal candidate will be expected to fully immerse themselves in the Pokémon brand; this ranges from playing the video and trading card games to watching the animated series and learning how each applies to products. This position will be responsible for reviewing and...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Play! Product Operations Manager, Portfolio Execution Job Summary: As the Product Operations Manager, Portfolio Execution, you serve as the central coordination hub for the embedded Product Operations team. You will oversee the full portfolio of programs across all geographic regions and domains, acting as the primary touchpoint between the regional/domain Program Managers, Supply Chain, Content Management/Creation, and...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Category Manager, Logistics Job Summary: This role supports the logistics spend category at The Pokémon Company International (TPCi), including the development of category plans, execution of sourcing strategies, negotiation of contracts, and management of supplier performance.  FLSA Classification (US Only): Exempt People Manager: No What you’ll do Employ a customer-centric approach to providing internal and...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: TCG Sales Planning Specialist Job Summary: This position is responsible for supporting the tactical day-to-day sales operations and ensuring the integration, workflows and processes with other teams and systems work flawlessly. People Manager: No What you’ll do Develop close commercial relationships with key partners. Collaborate with other internal functions teams to meet specific product...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Production Planner Job Summary: This role is responsible for managing apparel and accessories product categories from development to manufacturing of high-end retail products. A broad knowledge of overseas sourcing, retail and/or the advertising specialty industry is preferred. Familiar with a variety of the field's concepts, practices, and procedures. Performs a variety of tasks including communication with domestic and...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Paralegal  Job Summary: The role serves as support to the London-based EMEA Legal team. You will work closely with various internal stakeholders including members of the legal team and business partners.  People Manager: No What you’ll do Support the London based EMEA Legal team with matters relating to marketing, licensing, ecommerce, sales, IT, Organised Play and operations. Assist with the review, approval...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Business Intelligence Analyst, Finance Job Summary: This role will be responsible for deep analysis of complex business problems and issues using data from internal and external sources to provide insight to decision-makers. FLSA Classification (US Only): Exempt People Manager: No What you’ll do Build and maintain automated data pipelines extracting financial data from Oracle Fusion Cloud (GL, AP, AR, Fixed...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Talent Acquisition Operations Specialist    Job Summary     The  Talent Acquisition Operations Specialist  independently manages and delivers a dynamic portfolio of multi-year operational programs, services, projects, and process improvement initiatives that directly drive business outcomes.      The focus of this position is to ensure the effectiveness, optimization, and enhancement of operational infrastructure that directly enables the Talent...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Corporate Accountant Job Summary: The Corporate Accountant will support month-end close coordination, cross-functional collaboration, and process improvement initiatives to help ensure a timely and accurate financial close. As a member of the General Accounting team, this position will also support fixed asset, lease, SG&A, and cash management accounting activities. FLSA Classification (US Only): Exempt People Manager: No...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Job Title: Sr. Manager, Sr. Corporate Counsel, Media & Entertainment Job Summary: The Legal department at The Pokémon Company International is looking for a managing attorney with extensive entertainment licensing experience to lead legal support for Pokémon’s expanding media business. This person will partner closely with Pokémon’s media production, media sales, business affairs and music administration teams to lead strategic licensing negotiations, provide support...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Application Security Engineer Job Summary: Designs, implements, and operates security controls to prevent and detect attacks against company systems, applications, and data. Conducts penetration testing and vulnerability assessments across applications, operating systems, and networks. Responds to cybersecurity incidents by identifying, isolating, and removing unauthorized access. Researches emerging threats, performs root...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Why This Role is Special   At The Pokémon Company International, executive compensation is a critical strategic lever. As the Sr. Enterprise and Executive Compensation Manager, this role will independently own complex, high‑stakes work from concept through execution while shaping how executive rewards reinforce performance, leadership expectations, and business outcomes.  The Sr. Enterprise and Executive Compensation Manager is a senior individual contributor who...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Localization Technical Partner - Bilingual (Japanese & English) (18 months Fixed-Term Contract) Job Summary: This role works on the internal services that support the product development and marketing activities of the company. Day-to-day tasks include diverse range of responsibilities such as digital production, asset management and in-company general/technical support, all of which are related to the company’s video game...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Category Manager, Technology Job Summary: The Category Manager is responsible for developing and executing the category management strategy and processes for the technology category, and other categories as necessary, to ensure that category(s) consistently meet business needs. Activities include developing and implementing the category strategy for respective categories, analyzing the demand/supply plan, developing sourcing...

Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at corporate.pokemon.com and pokemon.com . Job Title: Sr. Corporate Strategy Manager (IC4) Location: Bellevue Department: President & Corporate Development Office Reports to: Chief of Staff & Head of Corporate Development About the Role We’re seeking a highly strategic, forward-thinking individual to join our President and Corporate Development team. This role is ideal for someone who can think ahead while staying grounded in execution—someone who...

Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Manager, PC Brand Services (Plush) (Bilingual Japanese English) Job Summary: This role carries dual responsibilities: Team Management : Managing the plush development and coordination team. Strategic Execution : Driving plush initiative and TPC related product project, working closely with internal stakeholders and external partners to ensure successful planning...