14 customer service jobs found

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: E-Commerce Operations Analyst Job Summary: This role partners across marketing, product, and engineering teams to deliver seamless, high-quality preorder and e-commerce experiences. You will own and optimize operational workflows, data integrity, and system performance across the preorder lifecycle—while also contributing to user experience improvements through research, design, and experimentation. This is a cross-functional role...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Brand Services Specialist (Fashion & Home) 12-months Fixed-Term Contract Job Summary: Brand Services Specialist will focus on upholding the vision and standards of the Pokémon brand. The ideal candidate will be expected to fully immerse themselves in the Pokémon brand; this ranges from playing the video and trading card games to watching the animated series and learning how each applies to products. This position will be...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Lead Accountant, Royalty & Rights Job Summary: The role will serve as a key owner of the company’s royalty and rights accounting framework, with a strong emphasis on technical accounting rigor and process excellence. This role will focus on the interpretation of contractual arrangements, validation of upstream royalty reporting, and the design of scalable, auditable processes—while partnering closely with teams responsible...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Licensing Coordinator (Toys and Games) Job Summary: The Licensing Coordinator is responsible for supporting the Toys & Games team (reporting to the Manager, Licensing, Toys & Games) to manage a number of sub-categories within Toys & Games (inc. Hardlines). This includes identifying the best licensees to partner within pre-defined product categories, supporting line manager in negotiating agreements, and developing...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: International Accounting Manger Job Summary: We are seeking a highly analytical and experienced Sr. International Accounting Lead to develop, maintain, and scale our accounting processes across our emerging international markets. This pivotal role will design and implement a go-to-market accounting playbook in close collaboration with multi-functional teams. You will be instrumental in establishing and optimizing local...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Player Acquisition Manager Job Summary: The Player Acquisition Manager is responsible for designing and executing strategies that attract new participants into Organized Play programs. This role partners closely with internal stakeholders to define acquisition goals and KPIs, build compelling entry point experiences, and ensure that new members have a clear and welcoming path into the community. Success in this role...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: EMEA Benefits and Leave Specialist Job Summary: We are looking for an EMEA Benefits and Leave Specialist to join our Global Benefits team, based in our London office and partnering closely with the wider EMEA People Team. This role supports, implements and manages defined programmes, supporting the administration and delivery of employee benefits, leave, and wellbeing across our London and Dublin offices. You will serve as a...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Business Operations Analyst, Marketing and Media VP Office Job Summary: As the Marketing and Media organization continues to grow, we are at a point where we need dedicated operational and analytical support to help institutionalize and scale how the organization plans, budgets, and executes. We have created a Business Operations Analyst role within the Marketing and Media VP Office to support core planning and budgeting...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Application Security Engineer Job Summary: Designs, implements, and operates security controls to prevent and detect attacks against company systems, applications, and data. Conducts penetration testing and vulnerability assessments across applications, operating systems, and networks. Responds to cybersecurity incidents by identifying, isolating, and removing unauthorized access. Researches emerging threats, performs root...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Category Manager, Technology Job Summary: The Category Manager is responsible for developing and executing the category management strategy and processes for the technology category, and other categories as necessary, to ensure that category(s) consistently meet business needs. Activities include developing and implementing the category strategy for respective categories, analyzing the demand/supply plan, developing sourcing...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com .   Get to know the role Job Title: Sr. Automated Retail (AR) Learning & Development Program Lead Job Summary: In this role, you will build and manage the training programs that keep Pokémon Automated Retail kiosks running smoothly at scale. You will design and deliver role-based learning experiences for our Remote Support and Field Services teams, using human-centered design practices to ensure technicians can diagnose issues accurately, resolve cases...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Sr. Manager, Event Security & Safety Job Summary: The Sr. Manager, Event Security & Safety is a senior event leader responsible for defining our ongoing and future event security and safety strategy. This position will be accountable for security and safety deliverables for TPCi events globally, leading and working with cross-functional teams and external partners across several markets to achieve both program and...

Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at corporate.pokemon.com and pokemon.com . Job Title: Sr. Corporate Strategy Manager (IC4) Location: Bellevue Department: President & Corporate Development Office Reports to: Chief of Staff & Head of Corporate Development About the Role We’re seeking a highly strategic, forward-thinking individual to join our President and Corporate Development team. This role is ideal for someone who can think ahead while staying grounded in execution—someone who...

Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Manager, PC Brand Services (Plush) (Bilingual Japanese English) Job Summary: This role carries dual responsibilities: Team Management : Managing the plush development and coordination team. Strategic Execution : Driving plush initiative and TPC related product project, working closely with internal stakeholders and external partners to ensure successful planning...