16 customer success manager jobs found

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Associate Market Development Manager, USA – Organized Play Job Summary: This role will organize, manage, and deliver projects/programs for the organization. FLSA Classification (US Only) Exempt People Manager: No What you’ll do Expand Retail Partnerships – Recruit, develop, and manage Play! Pokémon Store partnerships across the U.S. and Canada, driving engagement and retention. Subject Matter...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Market Development Manager Job Summary: This role will be managing Organized Play Market Development initiatives and activities in Spain and Portugal. A successful hire will be responsible for onboarding of retail locations in the assigned markets, managing day-to-day customer relationships and plans and executing events and projects as per the annual market development plans. People Manager: No What you’ll do...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: OP Product Operations Manager, EMEA Region Job Summary: As an OP Product Operations Manager - EMEA Region, you will monitor and ensure that Play! Pokémon program Value Streams and capability signals are healthy for the Europe South-West Asia and North Africa geographic regions.You will support and shepherd the successful delivery of physical and digital products as well as the overall player experiences in the Play! Pokémon...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Manager, Commercial Management (Pokémon Center) Job Summary: Join The Pokémon Company International as we transform our digital commerce capabilities to meet growing global demand for original and collectible Pokémon products. Based in London office, this role leads the commercial strategy for PokémonCenter.com in Europe and manages global product categories including Plush and Licensed merchandise. This position is a 12-months...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Manager, Competitive Programs Job Summary: The Manager of Competitive Programs will drive the competitive live operations for the path to the Pokémon World Championships covering multiple product categories. This role is responsible for managing a team which will drive the planning and execution of competitive events, as well as developing long-term plans with game developers, evaluating the competitive landscape, and...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Cloud Information Security Engineer Job Summary: Develops and executes security controls, defenses and countermeasures to intercept and prevent internal or external attacks or attempts to infiltrate company email, data, e-commerce and web-based systems.  FLSA Classification (US Only): Exempt People Manager: No What you’ll do Administers cybersecurity policies to control access to cloud systems. Performs cloud...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Original Merchandise Developer – Plush (Bilingual Japanese/English)  Job Summary: This role is responsible for driving the development and approval of plush products for Original Merchandise, ensuring high-quality products that meet Pokémon brand standards and business objectives. The role works closely with the internal stakeholders such as Original Merchandise, Production, Quality, and external vendors and partners to lead plush...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Job Title: Director, Enterprise Data Platform and AI     Job Summary :  We are seeking a strategic and execution-focused  Director of Enterprise Data Platform and AI,  to lead the transformation of our enterprise data ecosystem. This role will own the vision, development, and scaling of a unified data platform that consolidates disparate data sources and enables seamless access to high-quality, actionable data across the organization.     As a...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Job Title: Director, Market & Consumer Insights Job Summary : The Director of Market & Consumer Insights leverages deep expertise in consumer behavior, market research, and analytics to uncover actionable insights that inform business strategy and drive fan growth globally. Through a thorough understanding of customer needs, fan passions, communities, and cultural and market differences, this role influences brand, product, customer experience, and...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Application Security Engineer Job Summary: Designs, implements, and operates security controls to prevent and detect attacks against company systems, applications, and data. Conducts penetration testing and vulnerability assessments across applications, operating systems, and networks. Responds to cybersecurity incidents by identifying, isolating, and removing unauthorized access. Researches emerging threats, performs root...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Why This Role is Special   At The Pokémon Company International, executive compensation is a critical strategic lever. As the Sr. Enterprise and Executive Compensation Manager, this role will independently own complex, high‑stakes work from concept through execution while shaping how executive rewards reinforce performance, leadership expectations, and business outcomes.  The Sr. Enterprise and Executive Compensation Manager is a senior individual contributor who...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Licensing Coordinator (UK and Nordics) Job Summary: The Licensing Team is responsible for creating and executing a range of activities, including (but not limited to) Product Licensing, Retail/Trade Marketing for Licensed Products, and Brand Partnership Promotions to increase the visibility of the Pokémon brand across the globe. Within this team, this role will be responsible for developing Pokémon licensed products to ensure a...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Licensing Coordinator (France and Benelux) Job Summary: The Licensing Team is responsible for creating and executing a range of activities, including (but not limited to) Product Licensing, Retail/Trade Marketing for Licensed Products, and Brand Partnership Promotions to increase the visibility of the Pokémon brand across the globe. Within this team, this role will be responsible for developing Pokémon licensed products to ensure a...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com . Get to know the role Job Title: Head of Corporate Communications Job Summary: The President’s Office (equivalent of the CEO Office) is seeking a Head of Corporate Communications to lead and elevate TPCi’s corporate communications function.  This role will shape how TPCi communicates internally and externally. Based in Bellevue, Washington, this leader will: Lead internal corporate communications: Enhance the channels, formats, and operating rhythms that...

Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.  Learn more online at corporate.pokemon.com and pokemon.com .   Get to know the role Job Title: Sr. Automated Retail (AR) Learning & Development Program Lead Job Summary: In this role, you will build and manage the training programs that keep Pokémon Automated Retail kiosks running smoothly at scale. You will design and deliver role-based learning experiences for our Remote Support and Field Services teams, using human-centered design practices to ensure technicians can diagnose issues accurately, resolve cases...

Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at corporate.pokemon.com and pokemon.com . Job Title: Sr. Corporate Strategy Manager (IC4) Location: Bellevue Department: President & Corporate Development Office Reports to: Chief of Staff & Head of Corporate Development About the Role We’re seeking a highly strategic, forward-thinking individual to join our President and Corporate Development team. This role is ideal for someone who can think ahead while staying grounded in execution—someone who...