6 customer service jobs found

Branch Flex Banker   Branch Banking Careers Available at Washington Trust! Our branch banking employees create an environment of trust and an exceptional experience for our customers.  We’re looking to add to our team in various branches throughout RI.    If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you.     What your responsibilities will be:   While actively engaging with the customer, process customer transactions accurately Understanding and applying bank policies and procedures Provide a superior banking experience for the customer through a relationship building approach Proactively seek and recommend the best products and services to fit the customer’s needs Contribute to the achievement of sales objectives Accurately and efficiently process and manage customer...

We are seeking an experienced Treasury Management professional to oversee and manage our Sales, Service and Support team located in Westerly, RI. The primary focus of supporting, the sales, onboarding and service of our corporate clients. This role serves as a key liaison between sales, clients, and back-office operations, ensuring smooth implementation and ongoing management of treasury management services. Strong leadership skills, deep product knowledge, and a client-first mindset to enhance the overall client experience are required. Products Serviced: Account Analysis; ACH; Business On-Line Banking; Positive Pay; Lockbox; Bill Pay; Reich & Tang DDM; Remote Deposit Capture (mobile and desktop); Wire; ICS; CDARS, Cash Vault Services This is a hybrid position requiring onsite work in Westerly, RI. Key Responsibilities: Client & Relationship Management Serve as the primary point of contact for escalation from her team members. Work...

We are seeking experienced Mortgage Originators for a Community Lending Officer role to support our diverse communities . The Community Lending Originator supports educational activities, outreach efforts, and the full-cycle lending process for all Washington Trust clients, and potential clients, with a concentration on first-time home buyers and customers in designated CRA lending areas.  The Community Lending Originator strengthens and develops strong community relationships and supports the growth and development of Washington Trust in Massachusetts.   Washington Trust is well known for our community involvement.  We believe that our success as an institution is part and parcel of the achievement of the communities as a whole.  We are seeking professionals who share our passion and support our core values of quality, collaboration, integrity, agility, and community.   This position requires 3+ years of mortgage origination experience with a proven record of...

Washington Trust Wealth Management is seeking an experienced and detail-oriented Senior Wealth Administrator to support the delivery of exceptional wealth management services to our clients. This role is a key client contact and is responsible for managing complex administrative and operational activities for high-net-worth client relationships, ensuring accuracy, compliance, and exceptional service.  The Senior Wealth Administrator partners closely with Wealth Advisors, Portfolio Managers, middle office and client-facing teams to deliver seamless client experience.    The ideal candidate brings deep knowledge of wealth operations, strong relationship management skills, and the ability to work independently while collaborating across teams.   Key Responsibilities All day to day administration for assigned clients  Administer and service a portfolio of complex wealth management accounts, including trusts, investment accounts, and client portfolios Execute and...

Washington Trust is seeking an accomplished and forward‑thinking Senior Data Engineer to support and advance the organization’s enterprise‑wide data and analytics capabilities. As a key member of our Management Information Systems (MIS) function, the Senior Data Engineer will design, build, and modernize scalable data platforms that power decision‑making across all business lines and corporate functions. This role serves as a technical leader and trusted partner to stakeholders throughout the enterprise, driving the evolution of our cloud‑based data environment, ensuring data quality and governance, and enabling advanced analytics, reporting, and business intelligence solutions. The Senior Data Engineer will play a critical role in shaping Washington Trust’s data architecture strategy, mentoring team members, and delivering innovative solutions that support operational excellence, customer insights, and enterprise performance. This is a hybrid position with periodic...

As a Commercial Relationship Manager with the Washington Trust C&I Lending team, you will provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with large middle market businesses and their owners. Manage a portfolio of high performing commercial relationships to include but not limited to C&I lending and/or specifically agreed upon specialized industry verticals.   We support a hybrid work schedule with on-site work at our offices in Providence, RI.    In this role you'll have the opportunity to: Generate revenue derived through targeted business development activities with existing commercial clients and new commercial prospect opportunities. Utilize sales expertise to build a portfolio of prospective clients and leverage an extensive referral network.  Structure, underwrite, and present credit...