361 customer service jobs found

Site: Mass General Brigham Incorporated   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary The team is growing and hiring Remote Customer Service Representatives! The teammates in Patient Billing Solutions (PBS) review and resolve guarantor account balances. Contact with guarantors can be either inbound contacts or outbound contacts that are generated by phone, written correspondence, email or secure Epic in-basket requests. Primary focus includes timely responses to guarantor inquiries generally matching the method that was...

Site: Mass General Brigham Incorporated   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary The Opportunity The team is growing and hiring Remote Customer Service Representatives! The teammates in Patient Billing Solutions (PBS) review and resolve guarantor account balances. Contact with guarantors can be either inbound contacts or outbound contacts that are generated by phone, written correspondence, email or secure Epic in-basket requests. Primary focus includes timely responses to guarantor inquiries generally matching the...

Site: Martha's Vineyard Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Monday to Friday, no weekend or MGB recognized holiday.   Job Summary As the Financial Counselor, the primary purpose of your job is to coordinate and perform all duties required to assist all patients in financial need with the MassHealth applications and provide follow up as required. Must have a working knowledge of insurance products, especially as it relates to the Hospital, MassHealth and the Commonwealth Connector. Does this position require...

Site: Martha's Vineyard Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Four evening shifts 3pm - 11:30pm with one rotating shift 7am-3:30pm and 8am-4:30p   Job Summary The Patient Access Representative is responsible for: 1. Coordinating and performing all duties to ensure that the MVH registration system is up to date with correct patient information. This includes utilizing all available tools to verify, enter, and confirm all insurance information. 2. Additionally, the Patient Access Representative is cross-trained to...

Site: Brigham and Women's Faulkner Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits...

Site: Brigham and Women's Faulkner Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits...

Under supervision of the Associate Director for Administrative Operations, the Administrative Coordinator provides a wide range of administrative support to the Office for Community Support, Non-Discrimination, Rights and Responsibilities (CSNDR) and the Office for Dispute Resolution (ODR) by staffing the front desk and contributing to the improvement and efficiencies of departmental processes. While ensuring a smooth day-to-day workflow for the offices, this position also triages a stream of ad hoc, often urgent and time-sensitive, requests from multiple sources. As a critical, front-facing member of CSNDR and ODR, the Administrative Coordinator is expected to work in a well-organized and professional manner with meticulous attention to detail and organization. Duties and Responsibilities: Handling all administrative functions, including but not limited to invoice and reimbursement processing, updating internal record systems, technical troubleshooting and coordinating with...

Community and Campus Life (CCL) is a central administration unit based in the Office of the President at Harvard University, led by the Chief Community and Campus Life Officer. Fostering a campus environment where everyone can thrive is essential to Harvard's academic mission of pursuing excellence in teaching, learning, and research.  CCL seeks to foster a culture of mutual respect and full participation for all members of the Harvard community, grounded in the University’s commitment to nondiscrimination, equal opportunity, and access for all. We are deeply committed to elevating pluralism as a foundational principle in our approach to community and campus life. To achieve this, we work in partnership with schools and units across Harvard by sharing best practices, supporting and expanding programs that encourage engagement across differences, and ensuring pathways for full community participation are accessible to all members of the University. Our initiatives develop skills to...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Site: The Brigham and Women's Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions.   Job Summary Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes Essential Functions Performs vital signs,...

Site: The Brigham and Women's Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Summary: Responsible for providing safe and efficient transportation for patients within the healthcare facility. Facilitates the timely delivery of messages, documents, and supplies to various departments, ensuring effective communication and support throughout the organization. Does this position require Patient Care? Yes Essential Functions: -Escort patients to and from various locations within the healthcare facility, such as...

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care,...

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care,...

Site: The Brigham and Women's Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Summary Responsible for providing safe and efficient transportation for patients within the healthcare facility. Facilitates the timely delivery of messages, documents, and supplies to various departments, ensuring effective communication and support throughout the organization. Does this position require Patient Care? Yes Essential Functions -Escort patients to and from various locations within the healthcare facility, such as...

Site: Mass General Brigham Incorporated   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary The Agreement Associate is an active member of the MGB central Research Management office and works closely with contracts for research at Brigham and Women’s Hospital, Massachusetts General Hospital, and other institutions within the MGB system. The Agreement Associate is committed to identifying and adhering to best practices in grants and contracts administration, while upholding the highest standards of integrity and fiduciary...

Site: Martha's Vineyard Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Overnight 11p-7:30am, every other weekend   Job Summary The Patient Access Representative is responsible for: 1. Coordinating and performing all duties to ensure that the MVH registration system is up to date with correct patient information. This includes utilizing all available tools to verify, enter, and confirm all insurance information. 2. Additionally, the Patient Access Representative is cross-trained to cover the switchboard/ER Greeter and mail...

Site: Cooley Dickinson Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based...

Site: The Brigham and Women's Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Summary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits...

Site: Martha's Vineyard Hospital, Inc.   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Summary: Supervise Physical Therapy Services by evaluating patient care protocols, researching and evaluating emerging physical therapy trends, establishing physical therapy policies, procedures, programs, and related services, and managing staff. Does this position require Patient Care? Yes Essential Functions: -Evaluates all patients referred for physical therapy. -Provides necessary educational services and participates in...

Hiring Range: $70,798 - $116,311   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. In a Retail bank branch, proactively sells the bank’s products and services to existing customers and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations.   Responsible for the overall management of a mid-to-large-sized banking office.  Proactively guides the sales activities of the assistant manager and platform staff toward achievement of their personal sales objectives, as well as established branch goals.  Through tested techniques, engages in sales and service coaching sessions with sales staff.  With a focus on building commercial...

Site: The General Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Summary: Responsible to plan, prepare, coordinate and supervise the sterile instrument processing staff, functions and activities for the department or assigned location(s). Does this position require Patient Care? No Essential Functions -Observes appropriate policies and standards for cleaning and sterilization. -Monitors and oversees the case cart system to include but not limited to completeness, cleanliness, and modification. -Assures...

Site: The McLean Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   Join a collaborative healthcare team focused on optimizing medication management during patient admissions. This role partners closely with the admissions team to assess and verify inpatient medication orders, ensuring high-quality, patient-centered care across acute and psychiatric settings. The Clinical Pharmacist contributes to clinical initiatives, quality improvement, and staff development while providing exceptional service to patients and colleagues in a...

Site: The General Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Summary: The Core Laboratory Clinical Manager, Pre/Post Analytics, reports to the MGB Director of Operations for the Clinical Laboratory and works in close collaboration with the Medical Directors. Functionally responsible for both the 24/7 administrative and technical operations of Central Processing and Reference Laboratory Sendouts. Central Processing consists of all laboratory functions prior to and after the testing process, including...

Site: The Spaulding Rehabilitation Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes Essential Functions -Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as...