18 department lead jobs found

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The team supports end‑to‑end commercial loan closing and servicing activities, providing operational support across Middle Market, Commercial & Industrial (C&I) Lending, Agribusiness, and Real‑Estate‑Secured transactions. The group is responsible for executing and managing moderately complex commercial loans from approval through closing and post‑closing servicing, ensuring all work is completed in accordance with credit approval, risk management standards, and loan documentation requirements. This role reports to the Commercial Operations Department leader for Middle Market Loan Fulfillment and plays a critical role in supporting business growth while maintaining strong risk and compliance controls. Lead Service Officers within the team are responsible for either closing or servicing moderately complex commercial loans, both real estate and non‑real‑estate secured. Service Officers are expected to...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Manager plays a key role in leading KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for managing a high-performance team that maintains and optimizes analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Manager leads cross-functional work product with analytics, operations, and technology teams to solve business problems, improve data quality, promote best practices in data usage, and drive strategy that aligns with business goals. Essential Functions Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM). Serve as a subject matter expert (SME) for assigned data domains and marts. Lead enterprise data quality efforts, including testing, validation, and documentation. Analyze large and...

Location: 8481 East Washington Street, Chagrin Falls Ohio Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. ERSMs prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and Home Lending Market Leader) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Brokerage & Capital Markets Lead Operations Analyst assists Key Investment Services (“KIS”) New Accounts, Annuities, and Cashiering and KeyBanc Capital Markets (“KBCM”) Account Services with short and long-term assignments during high volume and staff shortages. The Operations Analyst assists in special projects, desk coverage and workflow processes, including review of desktop procedures. Additionally, the Operations Analyst analyzes and recommends solutions, working with manager to evaluate and implement.  Assignments or projects could involve direct contact with management, and Lines of Business. Essential Functions Assist in covering open desks for the areas noted above due to absence in operationally high risk areas. Desk coverage could include, but is not limited to, opening/maintaining accounts, processing customer check deposits, confirming settlement instructions, updating cost basis, processing...

Location: 127 Public Square, Cleveland Ohio Position Summary The Capital Management group is seeking an intellectually curious and driven individual as a Lead Treasury Analyst to support various strategic and analytical objectives of the team. The Capital Management group within Corporate Treasury department is responsible for assessing the bank's capital adequacy, optimizing capital levels, and strategically managing capital consistent with desired target levels. The team is undergoing exciting enhancements to its analytical capabilities that support the capital planning and stress testing processes. The Lead Treasury Analyst will design and develop analytical tools, increase agility and automate stress testing processes, and contribute analysis supporting prudent capital management strategies while ensuring we meet risk management objectives and regulatory requirements. Core Responsibilities Capital Adequacy & Stress Testing Support the...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile - In office 3 days a week. Job Summary Provides advanced deployment and support of enterprise software solutions, digital intelligence (monitoring and observability), and cloud platforms. Leads efforts in continuous integration, testing, delivery, and configuration management. Collaborates across departments, mentors junior engineers, and influences adoption of modern DevOps practices. Essential Functions Participate in cross-functional design activities at the department level, ensuring code is built with long-term maintainability and scalability in mind. Translate CI/CD and release automation needs into scalable solutions that enable teams to modernize their development and deployment processes. Mentor junior engineers on automation, observability, and continuous delivery concepts; lead by example in implementing DevOps best practices. Contribute to Agile project lifecycle by working within...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: This position is Mobile by Design (Hybrid) in Brooklyn, OH or Amherst, NY - working two days in office a week Training: 100% on-site for the first 6 weeks Hours: Monday-Friday 8:00am-5:00pm, Rotate 11:00am-7:30 pm shift 2x/month, 8:00-6:00pm on first and last day of month Position Summary The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance.     Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under moderate supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary: Manage a portfolio of pass rated “exit,” criticized, classified, non-performing and or charged off credit relationships. Minimize charge-offs and maximize recoveries by collaboratively developing and implementing cogent workout, restructuring and/or exit plans. Develop positive relationships with customers, line of business personnel and internal and external professionals. Negotiate skillfully, fairly, and ethically with customers and other constituencies. Communicate clearly. Adhere to all corporate compliance guidelines. Shadow accounts on the line that require workout advice. This position reports to a Loan Workout Team Lead and/or the Loan Workout Regional Manager. Job Description Manage a loan portfolio including SBA loans and/or other government guaranteed loans with moderate complexity and potential for adversarial litigation. Review and analyze loan documentation, financial statements...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary Working within a team environment, responsible for corporate actions processing support for securities held by Key Private Bank clients on our accounting system, Global Plus.  This position manages daily processing flows, analyzes reporting and resolves exceptions in a timely basis.  The Corporate Actions & Income Processing team supports corporate actions, class actions, proxies, dividends, and fixed income functions for Key Private Bank, Institutional Services, and Family Wealth.  This department is expected to ensure a high level of client service while also ensuring that risks to the organization are mitigated.   Other duties may include performing the daily reconciliation of bond maturities/redemptions, completing closed account class action research and supporting income processing.  In addition, this position is responsible for assisting with projects to streamline and improve departmental processes. The...

Location: 127 Public Square, Cleveland Ohio The Executive Assistant provides high-level administrative and operational support to the Head of Investor Relations and select senior leaders within the Finance organization. This role requires sound judgment, discretion, and the ability to independently manage priorities in a fast-paced, highly visible environment. The Executive Assistant serves as a trusted partner to leadership and plays a key role in coordinating across internal teams and external stakeholders The position involves regular interaction with Key’s Executive Leadership Team, the CEO’s Office, and external investors and analysts. Success in this role depends on strong relationship skills, accountability, and the ability to anticipate needs. Flexibility is important, as the role may require availability to support time-sensitive requests outside of standard business hours. Key Responsibilities: • Provide proactive, high-level administrative support to the Head...

Location: 127 Public Square, Cleveland Ohio Job Profile Summary Responsible for governing a team of underwriters as well as performing underwriting functions (player-coach).  As a player, supports the Business Development Officer (BDO) in conducting and producing an analysis of the prospect’s business, creates an approval package which includes financial modeling and structuring alternatives with recommendations to KBBC management team and ultimately to be used in seeking credit approval.  As a senior underwriter, strives to develop a “trusted advisor” relationship based upon knowledgeable advice and insights that is aligned with the Client’s’ or Prospect’s’ business or industry.   As a coach, oversees the prescreen and underwriting process as well as skill set development of each team player, assists as needed throughout the process and reviews all final packages.  As part of the first line of defense, underwriters are expected to consistently demonstrate a...

Location: 4910 Tiedeman Road, Brooklyn Ohio Training: 3 weeks fully onsite Target Start Date : May 4th or June 1st Hours: Monday- Friday from 8:00am-5:00pm JOB BRIEF (PURPOSE) Performs various functions related to loan documentation management, including sorting, filing and quality control and procedure writing the person filling this position will adhere to service levels, quality goals, and department procedures. The position will provide quality customer service while continually practicing the essentials of the Key Values. ESSENTIAL JOB FUNCTIONS Review and analyze consumer & Commercial documents, making determinations for proper handling. Ability to stand for elongated periods of time. Ability to lift 30 pounds. Ability to accurately file with no errors Ability to lift and file loan documentation. Diminishes risk to corporation by ensuring regulatory and policy compliant documentation. Supports sales team efforts by providing world...

Location: 127 Public Square, Cleveland Ohio *** Vice President, Portfolio Management (Commercial) team is growing! *** Position will be hybrid 3+ if selected individual is within 30 miles of a Key Office (non-branch); Otherwise, position may be remote. Job Summary The VP, Portfolio Management is an individual contributor responsible for performing financial analysis and preparing underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new, occasionally complex, credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. Additionally, the VP, Portfolio Management is responsible for ongoing credit monitoring and risk rating for a portfolio of corporate clients...

Location: For Those Who Work At Home, Ohio Job Summary This position involves prospecting, identifying, developing, structuring, and closing project finance/leasing and energy equipment transactions with assigned accounts and a geographical territory. The Key Equipment Finance (KEF) Clean Energy Vertical focuses on providing financing for renewable generation opportunities sourced through developer partners. The renewable generation markets in scope include renewable energy assets including photovoltaic (PV) solar, fuel cells, renewable natural gas, energy storage, EV and EV charging infrastructure, combined heat and power ("CHP"), as well as energy efficiency and energy conservation and carbon reduction/recapture measures. Projects typically include some form of Power Purchase Agreement ("PPA") which is then monetized to provide the funds (inclusive of Investment Tax Credits, state incentives/grants, and other tax benefits) necessary to construct the associated project....

Location: 4910 Tiedeman Road, Brooklyn Ohio Class Start Date: May 18th Training Schedule:   Monday thru Friday – 8 am EST to 5pm EST  Shift schedules after training : Must be available to work Monday – Friday.   Full time shifts may range between 9 am EST to 9 pm EST   This role requires on-site training for five months. Once all training, coaching, and development requirements are successfully completed, the role will be designated as fully remote.  Job Summary   We are seeking a client-focused, curious Inbound Customer Service Specialist to support our business clients across a range of products, services, and online banking platforms with technical navigation.  This role is key to delivering meaningful, solution-oriented interactions that build trust and long-term relationships for our business clients.  Essential Functions   Deliver exceptional client experience through inbound calls and chats with professionalism, empathy, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Hands-on, strategic leader to manage our Web Systems team (WebSphere), with a primary focus on WebSphere Application Server infrastructure. Applies technical expertise, operational leadership, and delivery skills to manage a team responsible for designing, implementing, and maintaining enterprise technology platforms. Leads a group of individual contributors and/or team leads with a broad depth of technology skills. Partners with peers and support functions to ensure reliable, secure, and scalable infrastructure aligned with enterprise standards and objectives. Essential Functions Build and lead a high-performing, inclusive team by attracting talent, supporting development, and fostering a collaborative and accountable culture. Manage vendor relationships including contract execution, performance oversight, and coordination of support and maintenance activities. Lead infrastructure projects of moderate to high...