69 experience design jobs found

Location: 4910 Tiedeman Road, Brooklyn Ohio Digital IV | Job Description Digital Product Manager IV – Student Loan Solutions Digital Product Management Student Loan Intro Our mission is to guide individuals through every stage of their student loan journey—making higher education more accessible and affordable from start to finish.  We are committed to helping students and families live their best lives, free from the stress of student debt. At KeyBank, we build and offer student lending tools that help people feel in control of their financial future, including: Student Loan consultative services – personalized 1:1 assistance designed to support clients throughout their entire student loan journey, from start to finish. Student Loan refinancing – helping borrowers break free from high-interest rates or reduce monthly payments. Private in school student loan partnerships – offering low rates, people-first service, and flexible payment options via our...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Fair and Responsible Banking (FARB) Team Lead is a member of the Compliance team within Compliance Risk Management and supports FARB leadership in executing the Fair Lending Program. The Team Lead is responsible for leveraging advanced data analysis, leveraging AI-enabled analytics and business intelligence tools to quantify and/or assess risk as well as identifying, escalating, and mitigating FARB related risks through monitoring activities and manual file reviews. The Team Lead will collaborate closely with the FARB Analytics Team to interpret regression model outputs, statistical analyses, and data-driven insights to identify potential FARB risks. The role will lead corresponding file examination reviews, develop testing worksheets, conduct reviews, and identify opportunities to automate file review processes to improve scalability, consistency, and insight generation while guiding analysts throughout...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Location: 127 Public Square, Cleveland Ohio Job Summary Key’s Commercial Bank is seeking a Senior Product Manager, Merchant to lead the strategic planning, development, and management of merchant processing products and client service experiences. This role serves as a core steward of the merchant product portfolio, shaping business strategy, driving commercialization, and delivering profitable growth across small business and micro‑merchant segments. The Sr. Product Manager is accountable for defining and executing product strategy and financial plans, including performance forecasting, profitability outcomes, and portfolio goals. This role partners closely with internal stakeholders, strategic vendors, and external customers to deliver scalable, compliant, and differentiated merchant solutions. Essential Functions Develop deep expertise in Fiserv and third-party product platforms and configuration requirements Design, document, and execute scalable product...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Location: 4900 Tiedeman Road, Brooklyn Ohio Summary: The Data Architect will be responsible for designing, creating, and managing our organization's data architecture. This role will involve collaborating with various stakeholders to understand business requirements and translate them into efficient and scalable data solutions. The Data Architect will also play a key role in implementing data governance best practices and ensuring data quality and integrity across all systems. Responsibilities and Qualifications: Experience with defining strategy and approach for Architecture (preferably Data Architecture) function including but not limited to: scope\vision, roles and responsibilities, operational processes, and governance structure. Deep domain knowledge of Data Management concepts including but not limited to: Data Acquisition, Storage, Processing\Transformation, Modeling, Retention, and Protection. Hands-on practical experience designing and delivering...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary We’re seeking a CI/CD Engineer to support the design, implementation, maintenance and lifecycle of the Finance Data Product that enables secure, reliable, and efficient software releases. In this role, you will partner with our Finance, Regulatory Reporting, Treasury and other finance teams alongside our application and platform engineering teams to design and implement modern finance data solutions that scale across the organization and improve the speed and consistency of data delivery. This is a strong fit for someone who enjoys solving complex problems, building better data, reducing friction in the data delivery and pipeline lifecycle, and building standardized solutions that encourage broad adoption. The role offers the chance to influence data pipeline standards, strengthen platform capabilities, and help shape a delivery ecosystem built for speed, quality, and resilience. Essential Functions Pipeline...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (JOB BRIEF) Under some supervision, the Lead Quantitative Analytics Associate is primarily responsible for using statistics, advanced mathematical techniques, and/or computer science to develop and validate predictive and machine-learning models for specific business needs. The Lead Quantitative Analytics Associate leverages advanced mathematical knowledge and analysis to provide solutions to predictive and prescriptive questions such as “What will happen next?” and “What will we do?”. Often large in scope, projects undertaken by the Lead Quantitative Analytics Associate involve self-directed data analysis and model building in response to a problem statement proposed by a business partner. Success factors include: timely and effective completion of tasks assigned by manager with manager and/or peer guidance; exercising functional knowledge in analytical programming languages, data literacy, and model development;...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Lead Engineer lead and influence the design, delivery, automation, and support of infrastructure services and solutions; lead and influence cross-functional teams and stake-holder relationships. Essential Functions Independently builds, maintains, and documents infrastructure components for work assigned; performs reviews for all levels of engineer. Designs solutions for the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Assigns work, mentors, and trains junior engineers; welcomes and encourages upward feedback and perspectives from all levels of engineer. Advocates for new technology and improvements that will reduce expenses and/or improve efficiency; works cross-functionally to find synergies. Recommends and influences IT standards (e.g. info security, audit, compliance, etc.)....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary: With little to no supervision from PM can perform the following: ·        E licit and document requirements from users in various formats and tools including agile/scrum user stories ·        Design – create process flow diagrams, user roles and responsibilities, functional and work break down component documentation ·        Test - Define system tests, conduct tests and verify correctness for medium to large projects. Define load test with Load test team and quality assurance. Oversee the testing of lesser experienced team members.   Job Description: ·        Influences and leads a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). ·        Utilize industry...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Brooklyn, OH or Cleveland, OH required Hybrid Requirement (if within specific cities): Selected candidate resides near KeyBank office (non-branch location), they are expected to work on-site 2 days per week. Hours: 8-5pm EST Job Brief (Position Overview) The Training & Design Specialist – Commercial Onboarding & Servicing plays a critical, high-impact role within the Commercial Bank, supporting both onboarding and servicing teams. This position is responsible for designing, developing, and delivering comprehensive training programs that drive operational excellence, enhance employee performance, and ensure a seamless client experience. This role blends instructional design, facilitation, and program management, while also supporting key project initiatives and administrative functions. You’ll partner across multiple departments to ensure training solutions...

Location: 4900 Tiedeman Road, Brooklyn Ohio Hours: M - F, 8 - 5 Location : Hybrid, minimum 2 days/week at office located on Tiedeman Road. Job Summary The Pricing Operations Lead Specialist is responsible for supporting pricing activities for investments held by Key Private Bank clients on our accounting system, Global Plus.  Timely and accurate pricing ensures securities are valued correctly on customer statements, valued correctly for client fees and for investment review purposes. The specialist is responsible for monitoring the daily automated pricing interfaces and reviewing alternative investment valuation statements and updating pricing based on this analysis.  Additionally, the specialist assists with the monthly stale priced asset control process and may aid in projects to streamline and improve department processes. This position provides support to Department Manager, Section Manager, and Associates to ensure accurate and timely pricing of securities...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Location: 4900 Tiedeman Road, Brooklyn Ohio Senior Executive Recruiter – Commercial Banking Growth & Expansion Location: Flexible with travel Reports to: Head of Enterprise Talent Acquisition & Internal Mobility About the Role KeyBank is building leadership capability to support the expansion of our Commercial Banking business into new and growing markets. We are hiring an Executive Recruiter to lead senior and executive level hiring for Commercial Banking growth initiatives, with a primary focus on senior sales and market leadership roles. This role requires an experienced executive recruiter who can operate with polish, confidence, and resilience in a high visibility environment. You will manage end-to-end executive searches, partner closely with senior leaders, and bring deep market knowledge to inform hiring decisions in competitive growth markets. This is a hands-on, high impact role within a high performing executive recruiting team. What...

Location: 4910 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION: The AI-Ready Knowledge Architect plays a critical role in designing and maintaining the enterprise information architecture essential for cataloging KeyBank’s data for self‑service understanding and enabling AI‑ready data and knowledge usage. This role defines and enforces standards for data modeling, taxonomy, semantic structures, and knowledge representation to ensure consistency, interoperability, and clarity across the organization. The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks, trusted analytics, and downstream consumption across business intelligence (BI), applied AI/ML, and Large Language Model (LLM) use cases. Success in this role requires the ability to translate complex theoretical concepts into scalable, governed information structures that drive adoption...

Location: 4900 Tiedeman Road, Brooklyn Ohio Qualified Candidate must be able to report to the Brooklyn, OH Offices 2 days per week - 4900 Tiedeman Road, Brooklyn, OH Hours: Monday- Friday from 8:00am-5:00pm ABOUT THE JOB (JOB BRIEF) Trust Distributions is responsible to act on the instructions of the Trust Administrator in Key PrivateBank and Wealth Management to effect and coordinate distributions over the life cycle of the trust.  The analyst has responsibility to read the governing trust and custody documents and evaluate the legitimacy and appropriateness of the distributions being requested from the trust.  The analyst is responsible to ensure that all required authorization documentation is in place to allow the distribution to take place, as well as ensuring that any tax, court accounting, probate administration and IRA compliance ramifications of the distribution are understood and properly addressed.  ESSENTIAL JOB FUNCTIONS Review and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: Monday- Friday 9:00am-6:00pm Location: This is a hybrid opportunity at Patoon Creek or Tiedeman Job Description The Real Time Payments (RTP) & Wire Transfer Services team oversees the end-to-end processing, investigation, and scheduling of both domestic and international payments throughout Key’s network. This team collaborates with internal departments as well as external consumer and commercial clients to guarantee precise and prompt RTP and wire transactions using the Dovetail Payments Platform (EPP). This position is particularly crucial as it requires in-depth expertise in payment products and related applications. The primary focus will be on providing top-notch production support, coordinating various workflows, and handling first-level escalations. The individual will serve as a subject matter expert, offering guidance, training, and support to the Real Time Payments & Wire Transfer Services...

Location: 4900 Tiedeman Road, Brooklyn Ohio Position Title: Lead Finance Analyst Department: Finance Enablement Reports To: Finance Director Location: 4900 Tiedeman Rd, Cleveland, OH (hybrid - 3 days/week) Job Brief The goal of Finance Enablement is to empower finance teams with the tools, data, processes, and strategic support needed to deliver best-in-class financial services across the organization. The Lead Finance Analyst within Enablement’s newly established Finance Data & Reporting Strategy team will play a critical role in helping the Finance Enablement team achieve this goal by helping to set and execute Finance’s data and reporting strategy. The Lead Finance Analyst will have the opportunity to contribute to high-impact projects and strategic initiatives that span the entire Finance organization, collaborating across teams to re-establish guiding principles for our financial dimensions (e.g., ledger accounts, cost centers, products), shaping the...

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB BRIEF   Support KPB’s Institutional Advisor team through the identification and production of client-facing materials and organization of sales support for Segment and Field sales professionals in order to grow KPB’s Institutional investment revenue.  This includes, but is not limited to:  responding to requests for proposals (RFPs), creating new business and/or product presentations, developing collateral marketing and educational materials, sales prospect vetting, maintaining RFP database, assisting with client experience initiatives, and event planning.  Position Key and KPB Institutional Services in the most favorable manner to attain the highest possible win rates.   ESSENTIAL JOB FUNCTIONS   Create content, edit, and publish projects such as responses to requests for proposals, new business and/or product presentations,  pitch books, and collateral materials within established deadlines to support the KPB...

Location: 127 Public Square, Cleveland Ohio Job Summary The Lead Treasury Analyst is part of the Corporate Treasury team which is focused on the strategic management of the bank's fixed income and derivatives portfolios. This role involves developing expertise in asset/liability management philosophies, communicating financial market conditions to senior leadership, and collaborating across departments to shape strategies that align with risk appetite and balance sheet objectives. The analyst will conduct advanced research, modeling, and analysis of market opportunities, while monitoring portfolio performance and its impact on risk and accounting outcomes. Essential Functions Strategically manage fixed income and derivatives portfolios. Build knowledge in asset/liability management philosophies. Communicate market conditions and strategic insights to senior management. Collaborate across teams to develop and implement portfolio strategies. Conduct in-depth research...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary We are seeking an Intelligent Automation Engineer to support enterprise automation initiatives with a focus on Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and system integrations. This role designs, builds, and integrates automation solutions using established RPA platforms while enabling advanced capabilities through Azure AI and/or Google Vertex AI where appropriate. The role requires close collaboration with business stakeholders, automation developers, and AI platform teams to deliver scalable, secure, and well‑integrated solutions. With guidance, the engineer recommends solution approaches and provides technical direction across the development lifecycle, including configuration, testing, and implementation, ensuring high‑quality solutions delivered on time and within budget. The position also supports operational stability through root cause analysis and issue resolution to meet...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Digital Product Owner role is focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision, enhancing processes, and improving the client experience. Digital Product Owners are responsible for contributing to and executing against the strategic plans for our products across Key's Lines of Business. They initiate and lead projects while collaborating closely with marketing, technology, and other internal partners to ensure effective deployment and execution. This role will support the implementation of digital capabilities for the money movement agile team. Essential Functions Partner and support work of product owners and other team members to build and deliver enhancements to Key Bank’s mobile and online capabilities. Collaborate with designers, software engineers, and others across the organization for alignment and transparency. Initiate and lead...