6 jobs found

  At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.  As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by...

Position Summary... What you'll do... Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology. Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Follows company safety standards, procedures, and guidelines, including conducting safety sweeps. Follows proper procedures for handling merchandise. Corrects and reports unsafe situations to facility management. Maintains entrance areas. Acknowledges members, verifies membership cards, and identifies member needs. Assists members with purchasing decisions. Locates merchandise. Resolves member...

Job Description: Principal Responsibilities: Provide service to Annuity or Life customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans. Research and respond to requests and discuss options regarding various aspects of the policy, for example, status of claims, policy provisions, values, basic procedures, etc. Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing. Efficiently access multiple electronic systems to provide complete response. Work at all times to enhance and strengthen the relationship between the customer and our insurance clients. Support special campaigns as needed, or if requested by the customer. DXC associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills. Required...

Job Description: Essential Job Functions: Follows procedures to process new business application transactions Corresponds with agents, internal wholesalers and other departments regarding pending cases Responsible for the accurate handling and timely execution of New Business Applications Must provide an elite customer services experience Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines Report any potential fraudulent, money laundering, or unethical requests that have been reviewed Performs other related duties as assigned or required Mandatory requirements: High school diploma Minimum 2 years of customer service experience in the insurance and annuities fields Working experience of insurance products,...

Job Description: Essential Job Functions Responsible for providing excellent customer service to multiple accounts in an inbound call center relating to service of annuity and/or life insurance policies Collaborate with other operations departments to resolve customer issues Assist in process improvement projects and data analysis Support the team in identifying process bottlenecks and maintaining quality standards Ensure compliance with established quality and procedural guidelines. Contribute to updating and documenting process procedures Responsible for meeting performance targets and quality standards Participate in training and development programs Mandatory Qualifications High school diploma is mandatory and will be required to provide 1+ years of relevant work experience in an inbound call center is mandatory (this position is a call center) Proven customer service experience is mandatory Annuities and Insurance experience are mandatory...

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our...