22 contact center specialist jobs found in Johnston, RI

Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities • Assists, educates, and trains clients on conducting simple transactions through self-service technologies • Leverages available...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Ref:JR-3359 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview The Attleboro location is looking to fill an Administrative Specialist II role for a July start date. Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures,...

Job-Specific Responsibilities: Reporting to the Manager of Award Operations, the Award Specialist independently serves as a subject matter expert and institutional resource for complex sponsored award management. This role exercises independent judgment in the interpretation of sponsor terms and conditions, determination of appropriate award structures, and resolution of non-routine and high-impact issues. The Award Specialist plays a key role in ensuring institutional compliance, mitigating risk, and advancing strategic improvements to the award management processes and systems across the university.  Lead the institutional review, interpretation, and acceptance of complex sponsored award notices, including resolving ambiguous or conflicting sponsor terms and determining appropriate award setup structures in alignment with university policy and risk considerations. Act as a primary point of contact and problem solver for a broad range of GMAS issues across the award...

Admissions and Enrollment Specialist Responsibilities:  The Admissions and Enrollment Specialist will serve a critical role within Professional Education (PPE) at the Harvard Graduate School of Education (HGSE), which serves over 15,000 professionals in early childhood, K-12, and higher education around the world each year through a diverse portfolio of 100+ professional learning offerings. Reporting to the Admissions and Engagement Manager, you will manage the engagement, business development, and admissions for a set of programs within an assigned portfolio. You will work closely with accomplished leaders and educators from throughout the world who are seeking professional development through PPE’s programs. You will execute outreach and follow-up to stimulate interest and convert it to enrollment, providing exceptional relationships, service, and guidance. You will own all aspects of the application, review, decision, and enrollment process for a large volume and diverse...

The Executive Director of Advancement Communications provides strategic leadership for all communications supporting the institution’s fundraising, alumni engagement, and donor relations efforts. This role develops and executes integrated, multi-channel communication strategies that advance institutional priorities, strengthen alumni and volunteer relationships, and inspire philanthropic investment.  Reporting to the AVP for Advancement Communications, Events, and Donor Relations, the Executive Director partners closely with development officers, alumni relations, and academic leadership to ensure compelling, consistent messaging across campaigns, stewardship, and engagement initiatives.  Job-Specific Responsibilities: Strategic Leadership   Develop and lead a comprehensive advancement communications strategy aligned with institutional goals and fundraising priorities.  Serve as a trusted communications advisor to senior leadership.  Translate complex academic and...

Job Ref:JR-3834 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Clinical Administrative Specialist I provides clinical administrative support to physicians, nurses, and other members of the care team in their clinical practices in support of Dana-Farber Cancer Institute’s mission. This role is a key member of the care team, facilitating real-time communication and providing accurate patient information to clinicians using various communication systems. Following established triage guidelines, the Clinical Administrative Specialist I routes patient and caregiver symptom management questions, general requests, and inquiries to the appropriate team member. The position assumes responsibility for various aspects of care coordination and serves as a liaison between...

Job Summary: The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 60 statisticians and epidemiologists including Harvard faculty, research scientists, and staff.  Investigators within CBAR have provided statistical leadership and support for clinical research networks for thirty-five years. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG) and the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and...

BAIN CAPITAL CREDIT & SPECIAL SITUATIONS OVERVIEW Bain Capital Credit founded as Sankaty Advisors in 1998, is a leading global credit specialist with approximately $41 billion in assets under management. Bain Capital Credit invests up and down the capital structure and across the spectrum of credit strategies, including leveraged loans, high-yield bonds, distressed debt, private lending, structured products, non-performing loans and equities. Bain Capital Special Situations has invested $35 billion in more than 900 deals across a balanced geographic mix of investments in North America, Europe, and Asia Pacific since its founding in 2002. We provide bespoke capital solutions to meet the diverse needs of companies, entrepreneurs, and asset owners - in all market cycles. The strategy brings together equity and credit expertise, as well as corporate and real asset expertise, to provide solutions which cannot be met by traditional providers. BAIN CAPITAL OVERVIEW With...

BAIN CAPITAL CREDIT OVERVIEW Bain Capital Credit founded as Sankaty Advisors in 1998, is a leading global credit specialist with approximately $50 billion in assets under management. Bain Capital Credit invests up and down the capital structure and across the spectrum of credit strategies, including leveraged loans, high-yield bonds, distressed debt, private lending, structured products, non-performing loans and equities. Our team of more than 200 professionals creates value through rigorous, independent analysis of thousands of corporate issuers around the world. In addition to credit, Bain Capital invests across asset classes including private equity, public equity and venture capital, and leverages the firm’s shared platform to capture opportunities in strategic areas of focus. BAIN CAPITAL OVERVIEW With approximately $215 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors,...

Job Ref:JR-3042 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Clinical Administrative Specialist I provides clinical administrative support to physicians, nurses, and other members of the care team in their clinical practices in support of Dana-Farber Cancer Institute’s mission. This role is a key member of the care team, facilitating real-time communication and providing accurate patient information to clinicians using various communication systems. Following established triage guidelines, the Clinical Administrative Specialist I routes patient and caregiver symptom management questions, general requests, and inquiries to the appropriate team member. The position assumes responsibility for various aspects of care coordination and serves as a liaison between...

Job Summary: Are you a higher ed professional looking to utilize and contribute your program management skills to a high-energy, innovative environment? Are you excited about being part of a collaborative team deeply committed to providing faculty and students with the highest-level MBA academic experience? Are you looking to be highly engaged in the day-to-day processes that support the MBA Program? If so, consider the coordinator role, where you will be a member of the MBA Registrar Services team with a specific focus on the Curricular programs. Job-Specific Responsibilities: Academic Infrastructure  Oversee ongoing updates to the Student Information System database (SIS) to ensure accuracy in date, start time, end time and location details as well as faculty/staff access, student enrollment records and grade reporting. Assist with creation of all courses in SIS; manage lesson and enrollment loads. Liaise with Operations on classroom spaces for Elective Curriculum...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Café Ambassador - Boston Metro Area The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One’s mission to change banking for good. We’ve broken the mold of traditional banking—you won’t be found behind a teller line or a glass window. Instead, you’ll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you’ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you’re building one by bringing Capital One’s mission to life within a vibrant, modern community hub. What You’ll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista—you won’t be serving coffee!) Serve as a Brand Advocate: You’ll share the value of Capital One’s products and...

Job Ref:JR-3465 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader...

Job Ref:JR-3027 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Part time Work Location:Onsite: occasional remote Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview This is a part-time role (24 hours per week), with pay based on the scheduled hours. The schedule includes two in-office days, with the third day eligible to be remote if desired. In addition to general administrative support, the position includes coordinating extensive travel for the SVP. The role supports the SVP of Translational Medicine at DFCI and may also provide administrative support to the SVP’s lab as needed. Responsibilities include using Microsoft Office to produce reports, spreadsheets, presentations, and other materials. The position requires knowledge of Institute policies and the ability to interface with senior leadership and a wide range of internal and external stakeholders—including cross-functional partners and...

BAIN CAPITAL OVERVIEW With approximately $215 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets. Today, our team includes 1,985+ employees in 24 offices on four continents.  We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that...