The Washington Trust Company
Westerly, RI
Washington Trust is seeking an experienced Bank Fraud Investigator to join our Security team located in Westerly, RI. This position will be responsible for managing fraud alerts and internal and external fraud case referrals from various sources, as well as daily review and disposition of fraud alerts utilizing Verafin. This position includes independent case management responsibilities, including regular interaction with law enforcement, and preparation and filing of criminal complaints and referrals.
This position supports a hybrid on-site/remote work schedule.
PRIMARY RESPONSIBILITIES
Review and disposition fraud alerts in Verafin
Review, respond and disposition fraud alerts related to online banking activity, mobile/ATM deposits, elder financial exploitation
Intake branch and business line referrals for fraudulent situations involving consumer, online banking, business and wealth management customers
Fraud case management, including case entry to...