2 claims specialist jobs found

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: Monday- Friday 9:00am-6:00pm Location: This is a hybrid opportunity at Patoon Creek or Tiedeman Job Description The Real Time Payments (RTP) & Wire Transfer Services team oversees the end-to-end processing, investigation, and scheduling of both domestic and international payments throughout Key’s network. This team collaborates with internal departments as well as external consumer and commercial clients to guarantee precise and prompt RTP and wire transactions using the Dovetail Payments Platform (EPP). This position is particularly crucial as it requires in-depth expertise in payment products and related applications. The primary focus will be on providing top-notch production support, coordinating various workflows, and handling first-level escalations. The individual will serve as a subject matter expert, offering guidance, training, and support to the Real Time Payments & Wire Transfer Services...

Location: 4910 Tiedeman Road, Brooklyn Ohio Hours: Monday- Friday from 7:30am-4:00pm or 8:00am-4:30pm There is a Numeric Data Entry Assessment and a Sorting Assessment as part of the onsite interview process.  If a reasonable accommodation is needed, please see below on how to submit a request. Job Summary The Lockbox Extractor is responsible for opening, preparing, and extracting incoming customer payment mail in a high-volume lockbox environment. This role also supports exception handling by accurately keying payment or remittance data when items cannot be processed through standard automated workflows. Attention to detail, efficiency, and the ability to work in a fast-paced production setting are essential to success. Key Responsibilities Open and extract contents from incoming mail, including checks, remittance documents, and correspondence Sort and batch payments and documents according to established procedures Remove staples, paper clips, envelopes, and...