20 customer service jobs found

Starting Salary: $21.50 / hour Start Date: When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.  Primary responsibilities include Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will: Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back....

Starting Salary: $21.50 / hour Start Date: 1/26/2026 When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.  Primary responsibilities include Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will: Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur...

Branch Flex Banker  Branch Banking Careers Available at Washington Trust!  Our branch banking employees create an environment of trust and an exceptional experience for our customers.  We’re looking to add to our teams at various branch locations throughout Rhode Island.  If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you. What your responsibilities will be: While actively engaging with the customer, process customer transactions accurately Understanding and applying bank policies and procedures Provide a superior banking experience for the customer through a relationship building approach Proactively seek and recommend the best products and services to fit the customer’s needs Contribute to the achievement of sales objectives Accurately and efficiently process and manage customer transactions Understand and navigate...

Work Flexibility: Field-based Sales Representative – Patient Care As a Sales Representative at Stryker, you will be at the forefront of promoting and selling our Acute Care products, with a focus on Patient Care solutions, to healthcare providers. You’ll work with a diverse range of products, including bed frames, patient room furniture, and support surfaces. Your role will involve building and maintaining strong customer relationships, addressing inquiries, negotiating pricing, and managing orders seamlessly. By staying informed on industry trends, competitor activity, and regulatory shifts, you’ll position Stryker’s products effectively in the marketplace. You’ll also have the opportunity to exceed sales targets, monitor your performance, and collaborate with marketing and support teams to drive business growth and success. What you will do Continue experience in sales or clinical setting. Promote and sell Stryker Patient Care products to meet our customers’...

The  Custodian Technician  role within Real Estate Operations has responsibility for routine office cleaning and light carpentry repairs with cleaning being a major focus of this role.  In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders. Job Benefits Health Benefits Company cell phone Company tools/cleaning supplies  Company uniform, including shoes and seasonal wear as needed. Primary responsibilities include Cleaning, stocking and supplying designated facility areas on a regular basis (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, trash removal, etc.).   Inspecting bank facilities on a routine basis while cleaning and repairing items as required Responding to emergency and non-emergency service requests and prioritizing work order response  Referring to vendors if necessary, via work order system    Closing out work orders upon completion; via iPad or...

The  Janitorial Custodian  role within Real Estate Operations has responsibility for routine office cleaning and janitorial services within our Retail and back-office facilities. Primary responsibilities include Cleaning, stocking and supplying designated facility areas on a regular basis (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.).  Execute deeper cleaning tasks and special projects when required. You will be responsible for traveling to and cleaning locations within a 45-mile radius.  Job Benefits Company vehicle Heath benefits Company cell phone Additional responsibilities will include (but will not be limited to) Closing out work orders upon completion; via cell phone or Computerized Maintenance Management System via computer access at facilities.         Communicating in a pleasant and professional manner with internal Colleagues and external Customers.           Maintaining inventory of cleaning supplies, tools...

About Us:  Washington Trust has an opportunity for an experienced Portfolio Manager in our Wealth Management division.    The Portfolio Manager will be responsible for delivering the highest level of customer service for managing investment portfolios to achieve our clients' financial goals. This role involves proactive client contact and relationship management, developing and implementing investment strategies for client portfolios, and contributing to our internal investment committees.  This is a key contributor to our investment and relationship management team, and we are seeking someone with a deep understanding of investment markets and analysis who can effectively communicate with clients of all levels of investment sophistication.    Location: This position may be located in Providence or Westerly, Rhode Island with hybrid possibilities if located in RI, MA, or CT.     Key Responsibilities: Consistently provide proactive, high-impact...

Universal/Flex Banker (Floater)   Branch Banking Careers Available at Washington Trust!   Our branch banking employees create an environment of trust and an exceptional experience for our customers.    This unique position of Branch Flex Banker (Float) requires an individual to have previous banking experience and the ability to adapt to a changing environment.   This position supports a hybrid on-site/remote work schedule based on assignment. Travel is required within our Branch Network, with a home base at the Customer Solutions Center in Richmond, RI. Premium pay will be considered.    What your responsibilities will be:   While actively engaging with the customer, process customer transactions accurately Understanding and applying bank policies and procedures Provide a superior banking experience for the customer through a relationship building approach Proactively seek and recommend the best products and...

Branch Flex Banker  Branch Banking Careers Available at Washington Trust!  Our branch banking employees create an environment of trust and an exceptional experience for our customers.  We’re looking to add to our teams at various branch locations throughout Rhode Island.  If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you. What your responsibilities will be: While actively engaging with the customer, process customer transactions accurately Understanding and applying bank policies and procedures Provide a superior banking experience for the customer through a relationship building approach Proactively seek and recommend the best products and services to fit the customer’s needs Contribute to the achievement of sales objectives Accurately and efficiently process and manage customer transactions Understand and navigate...

Bank Teller We are seeking a customer service-oriented individual to provide friendly, efficient, and informative service to our valued customers. If you’re an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you.     Responsibilities:   Perform at a high level of accuracy and efficiency when conducting customer transactions Adhere to all required policies and procedures Provide an excellent customer experience Support the customer experience by identifying customer needs, promoting a complete line of retail banking products and financial solutions  Provide assistance to customers with inquiries and/or problem resolution   Requirements: Possess excellent communication and interpersonal skills Prior cash handling experience preferred Proficient PC skills including MS Office   Prior banking...

  Washington Trust is looking for a dynamic experienced Commercial Real Estate Lender with a focus on the Connecticut Market to join our CRE lending team. This position will become part of a collaborative, results oriented team focused on providing commercial real estate lending products and services to new and existing customers of The Washington Trust Company.   We offer a hybrid work schedule with on-site work in our New Haven and Westerly, RI offices.      Responsibilities:   Develop and service a growing commercial real estate loan portfolio by establishing and supporting a robust calling plan. Maintain relationships with existing customers, prospects, and referral sources to achieve loan and deposit production goals while ensuring compliance with credit policies and procedures and established standards. Position requirements : 7+ years of commercial real estate lending experience with an established network of customers...

Site: Massachusetts Eye and Ear Infirmary   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary POSITION SUMMARY: Under the direct supervision of the Clinical Ophthalmology Manager and Service Director, the Certified Ophthalmic Assistant (COA) is responsible for performing preliminary patient workups, diagnostic testing and/or any other clinical tasks at the Providence, RI and Plainville, MA locations. ESSENTIAL FUNCTIONS: 1. Upon training, the Certified Ophthalmic Assistant (COA) may be required to perform any of the following...

Hiring Range: $77,878 - $127,942   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Responsibilities include, but are not limited to the following:  Portfolio Management, including Financial Reporting and Covenant Tracking Obtaining annual financial information for files from clients  Analyzing financials on existing relationships and preparing update memos  Report regularly on status Team Leader New Loan Requests and Loan Renewals  Analyze new loan requests (cash flow assessment, collateral valuation, spread analysis, guarantor assessment, etc)  Research, compile, and provide market analysis relative to a credit  Assist in preparing/underwriting pre-deals and credit vehicles (both new loans and...

Washington Trust is seeking an experienced banking professional to lead our Card Operations team.  The Debit Card and Mastercard Manager will manage the bank’s debit card portfolio, including Mastercard-branded products, the strategic vision of the bank’s debit card program, and lead the Card Operations group to ensure operational excellence, regulatory compliance, and superior customer experience. This role works closely with internal teams—Marketing, Retail Banking, Retail Operations, Fraud, Compliance, and others —as well as key external vendors and network partners to deliver secure, innovative, competitive card solutions that support the bank’s community-focused mission. This is a hybrid position with required on-site work at our offices in Westerly, RI. Card Operations Leadership: Provide oversight and management of the Card Operations group, ensuring efficient day-to-day processing, card issuance, maintenance, dispute resolution and chargeback...

Retail Banking Relationship Sales Officer Washington Trust is seeking an experienced Relationship Sales Officer to support our Retail Banking Team and develop new and existing consumer and business banking relationships within the Rhode Island/Southeastern CT/Southern MA markets. The goal of this position is to support our customers to achieve their financial goals by providing both personal and business banking solutions. This role requires a strong communicator to collaborate with branch staff and business partners utilizing a consultative sales model to understand the clients' holistic business and consumer needs.  Solutions may include deposits, loans, cash management, commercial loans or wealth management and any other applicable banking services.  Additionally, the RSO will network with external COIs and internal partners to prospect opportunities. CRM will be utilized to refer and manage pipeline activity.   PRIMARY RESPONSIBILITIES  Work with...

Work Flexibility: Field-based The company Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. Our mission Together with our customers, we are driven to make healthcare better. Who we want Sets direction.  An innovator who defines ways to create value and deliver on Stryker’s mission and strategic imperatives . Builds organizational capability.  A strategic executive who continuously breaks down barriers, identifying new and more effective ways to accomplish tasks and goals. Inspires others.  A genuine, relationship-focused leader who connects, collaborates and fosters an...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!...

  We’re seeking a Small Business Risk Manager to join our Risk Management Team based in Westerly, RI. This position is responsible for assessing, monitoring, and mitigating credit and operational risks within a small business lending portfolio.  This role requires strong credit underwriting expertise, advanced data analysis capabilities, and the ability to design risk strategies that support growth while maintaining portfolio quality.  The ideal candidate is highly analytical, detail-oriented, and comfortable working with large datasets, financial statements and risk models. This is a hybrid position with required on-site work in our office in Westerly, RI. Key Responsibilities Credit Risk Management Develop and refine credit policies, scorecards, and underwriting standards to align with portfolio risk appetite. Conduct periodic portfolio reviews to identify early warning indicators, concentrations and emerging risks. Prepare and present...

Washington Trust is seeking a Senior Commercial Loan Workout Relationship Manager to independently manage distressed and non-performing commercial loans with a focus on maximizing recovery and minimizing losses. Responsibilities include handling restructures, forbearance agreements, troubled loan modifications, develop appropriate loan loss reserve analysis, and oversee and direct liquidations (including secured creditor sales and receiverships). In addition, this position will assist the senior members of Credit Risk with commercial loan portfolio management, risk assessments and data analytics. Lastly, responsible for appropriate guaranty programs for loans in Risk, primarily SBA.   Hybrid on-site/remote work schedule available.   PRIMARY RESPONSIBILITIES   Manage all commercial loan workouts Develop appropriate loan loss reserve analysis to ensure accurate financial reporting and risk management Ensure all risk ratings and accrual status is...

Hiring Range: $77,510 - $127,338 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.    This role will cover South Shore/RI Market.  At Eastern Bank, we understand the financial concerns of small businesses. That's why we offer a variety of products and financing solutions designed specifically for business' with sales less than $10MM. Our Business Banking Group is a team of banking professionals who can deliver all the services you need quickly and conveniently. Responsibilities include, but are not limited to the following:  Develop a portfolio of customers, prospects and Centers of Influence (COIs) through networking and other business development efforts.  Sell of bank products to new and...