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13 customer success manager jobs found

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customer success manager District of Columbia
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Fannie Mae
Full time
 
Single Family Market Engagement Product Management — Lead Associate
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will lead the development, delivery, and ongoing evolution of innovative products that support Fannie Mae’s Single-Family business. You will provide product leadership and expert guidance throughout the product lifecycle—from identifying customer and business needs through implementation, adoption, measurement, and continuous improvement. THE IMPACT YOU WILL MAKE The Single-Family Market Engagement Product Management — Lead Associate will play a key role in advancing artificial intelligence capabilities for the Single-Family Market Engagement team and other technology products supporting Fannie...

Aug 07, 2026
Fannie Mae
Full time
 
Multifamily Risk Underwriter - Advisor
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The Multifamily Risk Underwriter - Advisor role offers the opportunity to independently manage complex multifamily loan transactions from quote and underwriting through credit recommendation while providing expert guidance on risk assessment, forensic underwriting reviews, red flag identification and mitigation, and underwriting best practices. Working collaboratively across the organization and with lenders, you will help ensure sound credit decisions that support Fannie Mae's mission and protect the enterprise. THE IMPACT YOU WILL MAKE The Multifamily Risk Underwriter – Advisor role will offer you flexibility to make each day your...

Aug 10, 2026
Stryker
Full time
 
OnSite Specialist- Falls Church, VA
Stryker Washington, DC
Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Aug 06, 2026
Fannie Mae
Full time
 
Senior Associate, Strategic Program Management
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description We are seeking a highly analytical and business-oriented Senior Associate, Strategic Program Management.   As a valued colleague on our team, you will support the planning, execution, and delivery of enterprise strategic initiatives. This role partners closely with leaders across Finance, Marketing, Product, Operations, and other business functions to translate strategic priorities into actionable plans, monitor program performance, and provide data-driven insights that enable informed decision-making. The ideal candidate combines structured problem-solving, strong analytical skills, and program management capabilities with the ability...

Jul 31, 2026
Stryker
Full time
 
Trauma Sales Representative - Washington, DC
Stryker Washington, DC
Work Flexibility: Field-based Stryker Position Title: Trauma Sales Representative Schedule & On-Call Requirements This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization. Please see the link below for more information: Why I am Rebuilding Lives What you will do As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You live your work, feeding off the extreme...

Jul 30, 2026
Stryker
Full time
 
Sales Representative - Washington, D.C. - Sports Medicine
Stryker Washington, DC
Work Flexibility: Field-based Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you do As a sales representative in our Sports Medicine specialty, you’ll be the face of Stryker products. Acting as a sales lead, you’ll prepare and...

Jul 30, 2026
Stryker
Full time
 
Sales Associate - Washington, D.C. - Sports Medicine
Stryker Washington, DC
Work Flexibility: Field-based Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Our mission Together with our customers, we are driven to make healthcare better. What you will do As a sales associate in our Sports Medicine specialty, you’ll be the face of Stryker products. You will be assisting Sales Representatives in the...

Jul 30, 2026
Fannie Mae
Full time
 
Volunteerism and Giving - Senior Associate
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The role of the Community Investment and Engagement (CIE) team is to engage employees across the company as they connect with Fannie Mae’s mission through corporate citizenship initiatives, including volunteerism and giving. As a valued colleague on our team, you will report to the Director of Community Investment and Engagement and help advance Fannie Mae’s corporate citizenship efforts by leading the company’s matching gifts program and co-leading enterprise volunteer initiatives. In this role, you will drive employee giving and volunteer engagement, strengthen nonprofit partnerships, and support community causes aligned with Fannie Mae’s...

Jul 28, 2026
Fannie Mae
Full time
 
Single Family Policy Lead
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team , you will provide expert advice and guidance to team members on developing a policy framework and implementing changes that align with Fannie Mae's strategy. In this role, you will ensure policies reflect the appropriate risk tolerance and compliance with all relevant regulatory guidance, drive policy alignment within digital strategies, and provide guidance on internal policies, business standards, and regulatory interpretation. THE IMPACT YOU WILL MAKE The SF Risk – Policy – Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so...

Jul 22, 2026
SP
Full time
 
Director, Business Operations of Communications Team
S&P Global Washington, DC
About the Role: Grade Level (for internal use): 13 About the Role: The Director, Business Operations of the Communications Team, works directly for the Chief Communications Officer and across the Leadership Team, supporting the overall effectiveness and organization of the Communications team both internally and externally. Responsibilities and Impact : The Director, Business Operations is a critical role in the Communications team, providing support to the team and delivering excellence in an exciting, fast-paced and high-performance work environment. This role is instrumental in advancing the communications function through transformational operating model improvements, capability-building, AI adoption, and stakeholder engagement, project management, delivering measurable results and fostering a culture of innovation and agility. The role requires exceptional organization and operational skills and the ability to manage multiple projects in parallel as well...

Jul 18, 2026
Fannie Mae
Full time
 
Multifamily Underwriter - Advisor
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, you will advise team members on managing communications and/or negotiations between Fannie Mae and clients regarding loans and other investments. In this role, you will review and comment on underwriting and reviewing the issuance of securities to customers. THE IMPACT YOU WILL MAKE The Multifamily Underwriter - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Advise on potential risks and costs involved with providing services to a customer Analyze the risks and costs of a...

Jul 07, 2026
Fannie Mae
Full time
 
Multifamily Underwriter - Advisor
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, you will advise team members on managing communications and/or negotiations between Fannie Mae and clients regarding loans and other investments. In this role, you will review and comment on underwriting and reviewing the issuance of securities to customers. THE IMPACT YOU WILL MAKE The Multifamily Underwriter - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Advise on potential risks and costs involved with providing services to a customer Analyze the risks and costs of a...

Jul 07, 2026
Capital One
Full time
 
Café Ambassador - Anacostia
Capital One Washington, DC
Café Ambassador - Anacostia The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One’s mission to change banking for good. We’ve broken the mold of traditional banking—you won’t be found behind a teller line or a glass window. Instead, you’ll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you’ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you’re building one by bringing Capital One’s mission to life within a vibrant, modern community hub. What You’ll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista—you won’t be serving coffee!) Serve as a Brand Advocate: You’ll share the value of Capital One’s products and services...

May 12, 2026
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